1. Lucky Squad

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Lucky Squad

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

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Response quality

Excellent

Services - Lucky Squad

Gutter cleaning

Pressure or power washing

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2 years ago

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Urban Roots Landscaping - Owners, Dylan and Tisha

Urban Roots Landscaping

(4 reviews)

Horrible customer service from owner and office. No followup post project as promised. Crew was…read morehard working though, but still did just the minimum. We paid to have them hedge some bushes, they hedged the front, sides and top, but not the back. You have to laugh a little . A few problem areas in new Sod, but probably to be expected.

Be very careful in hiring this company. We spent over $19,000 for them to fully redo our front and…read morebackyard landscaping. We followed their suggestions and used their recommended plant designer that came out to design the planting. We also used their recommendation of a sprinkler company to put the sprinklers in before the grass. When it came time for the planting, it appeared that more plants were put in than originally ordered and that caused overcrowding and blocked the sprinklers causing brown spots in the grass. We also noticed on our Ring camera that they removed 17 of our plants and replaced them with more of another plant without telling us. When these issues were brought to their attention, it took 4 months to get the situation somewhat corrected but not solved. They finally came out and replaced the plants and replanted some of the others. Unfortunately, most of the replanted ones died because they were not planted deep enough and half of the 17 replaced have also died. There was no artistry in how they laid things out as a result their final efforts in our yard look amateurish at best. We asked for help and solutions and it took over six months to get back to us to try to "fix things." We are very unhappy with the results as our yard looks like crap and we have very strong buyer's remorse.

Lucky Squad - lawnservices - Updated October 2026

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