Honestly, I've been in the business for a while, and I haven't seen something so atrocious. There…read moreis a lack in professionalism, as well as skill. It almost appears as though this person doesn't even know how to groom. I'm not trying to be rude, but I can barely tell the difference between before/after pictures, if at all. She should consider doing some more schooling, and learning how to talk to people as well. I'm sure there are plenty of places out in Janesville to learn! Also, since it appears I cannot comment back towards the business owner, I will comment here. My opinion is entirely vaild, true to me, and perfectly legal. You cannot call the police for a bad review, simply because you don't like it. If you take it personally, that's between you and yourself. Calling the police on people who write bad reviews, and saying that they're "fake" is low, and so unprofessional.

Daughter's dog is a handful to say the least. For a small dog he can be very intimidating. Vet…read moretechs call him Cujo for good reason. He was not the best dog for a groomer to have to work with, but he behaved well here, and looks as spiffy as a long haired Chihuahua can get. Did warn about his less than pleasant attitude, but this groomer handled him well. So glad to have found her. Cujo aka Rocko..not so much...but he sure is handsome thanks to her.

We always have such a wonderful experience at The Suites. Easy pick up and drop off. The dogs come…read moreback exhausted from playing. They've even sent us pictures of them while they are there.

The staff at Badger Suites is very caring and responsible. A few times I had boarded my two…read moredachshunds, one or the other needed medications administered. They have no problems when there is a special need. I never worry about the girls when I am away. I am able to go away and know they are well taken care of.

The staff did an awesome job with Sally's grooming and the price was affordable! Going back next…read moremonth.

My dog Hunter loves going to the Dawg Zone! When we get close, half his body is poking out the…read morewindow and his tail is wagging wildly. Their operating hours a much longer than other doggy daycares I've been to, so it eliminates the rush to get back to pick your dog up. Nearly every evening after a day of play, Hunter falls quickly asleep and dreams about his big day, barking and "running" in his sleep.

I agree with Mika, the hair cuts the groomer would give our senior dog was never even (always…read morechoppy like Mike said), & when we talked to the groomer to explain things we wanted - like cleaning up the area under the tail and keep it short for cleanliness reasons; the hair in that area was also chopping like they used a scissors & not clippers so it would be smooth & comfortable for my pet. Our dog is in the Scottish breed and the breed is always groomed with long eyebrows standing straight out over the eyes. And a beard down the chin. When we took our pet in the next time we pointed these things out requesting no scissors cut but the more standard cut for the breed. When we came to pick up our pet she was completely shaven, body, legs, face, everything. We were appalled by the results and when we questioned the groomer about the cut she said (while she stood there with her arms folded and her hip sticking out in one direction and a condescending look on her face and said "I've been a groomer for ____ yrs and I know how to groom a dog". Well, missy, I beg to differ if this is the result. And she said we asked for something different each time and maybe we shouldn't come back. We had recently moved to this area & had our last groomer for 9 yrs. We wanted this place to be our new groomer and we took our pet in 6 times and our wishes were never followed so this was the last straw. We got our money back for that visit and never went back. Our last visit was a little more than a year ago but I'm writing this now because I saw PetSmarts new push for new clients. They probably need more clients because they drove the other ones away. Really poor attitude from the groomers - particularly the ones who have been there the longest. Final word - BEWARE

I think PetSmart treats my dog very well. He's a pitbull hound mix who is fear reactive (afraid of…read morea lot of things). Jade the groomer is extremely patient and kind with him. Even when he pancakes himself to the floor so he can't be moved, or is shaking like a puddle of goo, she is patient with him and gets him where he needs to go with kindness. I can't comment as to hair cuts as my dog is short haired, but his nails are cut right and grinded smooth. He appears to have been brushed. Only once did they forget to do his dew claws. He comes back from a bath, very clean, soft, and smelling wonderful. I would recommend them over Petco. I left Petco when my dog came back obviously injured in some way as we could not touch his hindquarters without him whimpering. Other posted comments on Petco also mentioned they felt their animals were probably being abused. While, I can't speak as to the other groomers at PetSmart as I have mainly only used Jade since I found her over a year ago, she is by far the best groomer I have ever had!

Her picture says it all! Great customer service and are KooKoo (Kennedy) has never looked cuter!…read moreThe picture you sent melted mine and my boys heart! Thank you!

From the owner: Professional Pet groomingread more

We took our 8 year old golden in for her first grooming. My daughter always did it but is too busy…read morenow. Addie needed it. She has anxiety so I was nervous for her. They were nothing but kind. Addie looked and smelled fantastic when she was done. Clean not the fake perfume smell. They accepted her vocal ways when she was not the center of attention. We are very pleased with the results. Her face book page is 5 stars so I'm not sure why Yelp is so low. We loved the experience. Thank you ladies!!

I can't speak of their actual service, because I have never used them. But I can speak on their…read morebusiness practices. This person goes around posting fake reviews to competing businesses and I think that is HORRIBLE. Save yourself the headache of dealing with petty and immature people and take your fur baby to an adult. Anywhere would be better than this **it show!

There truly is no place better. Our dog was recently there for a few days. He had an irritated…read morefront paw. God love this kennel, they put the cone on him every night and applied salve to his paw. What a huge difference upon our return. This kennel isn't just a boarding kennel, they do it all! Highly recommend them.

PAWSTRUCK!!!!! I…read morehave been lucky enough to have Amy and her crew at Country Roads care for my large fur family for over 5 years. My dogs are all groomed and boarded at Country Roads. My dogs have been taken care of impeccably and with such love, it is PAWESOME!!!! I have always been comforted by the daily pictures Amy and her staff send when I must be away from my puppers! They are my family and as such I want them cared for as if they were at home with their Mama! All of my babies always look amazing and smell sooooo good after they are groomed. The outpouring of love is apparent as you walk through the doors! The indoor, outdoor and now a grass play area gives all of my pups plenty of playtime and exercise. I often travel at Thanksgiving time and Amy treats all the dogs to a Turkey dinner. They go above and beyond all expectations! Amy's love of animals shines through in all she does for the pups and their people!! Special diets, medications and treats are no issue for Country Roads. There really are not words to express my gratitude for all you do! Thank you! We love Country Roads ~ Barb, Skittles, Jackson, Maxwell, Priscilla, Pippa, Maui, Jellybean and Emmaline

Dan has been the groomer for my dogs for decades. He is a kind, gentle, caring and skilled man. My…read moredogs have always reacted positively towards him which is important to me as they are good judges of character. I would recommend him to anyone. His grooming skills are phenomenal and his prices are very reasonable. I would never go any place else for my dogs because I love and care about them- they are my family. He treats every dog well and respectful. One time when I could not get into him in a timely manner , I made the mistake of going elsewhere and had a horrendous experience. I will never do that again.

From the owner: Products: Dog Art - Stained Glass, read more

1 Star -- Disgusting, Deceptive, and You Picked the WRONG Person to Scam…read more I am beyond disgusted with Petland Janesville. They knowingly sold me a puppy infected with Giardia, a serious intestinal parasite, and then had the audacity to act like I wouldn't figure it out. Newsflash -- you tried to fool the wrong person. The staff clearly think customers are naïve, but I did my homework. My vet confirmed the diagnosis and was appalled that a store would sell a sick puppy while lying about it. When I confronted them, they danced around it, blamed it on "adjustment diarrhea," and pointed to their little fake manual like that excused their dishonesty. Let's be clear -- lying about the cause of a puppy's diarrhea and covering up a Giardia infection isn't customer service, it's fraud. And you won't get away with it this time. Not only am I taking legal action, but I'm making sure every single person in this area knows exactly what you're doing. And next time, don't try to scam one of the area's most successful restaurateurs and entrepreneurs. You might be able to lie to someone else, but you're not going to lie to me. Before you even think about replying to this, Mr. Owner, know this -- I've already caught onto your games, your lies, and your unacceptable business practices. We're going to court, and I fully intend to hold you accountable. You will not silence me, and you won't keep deceiving people in this community. I'm making it my personal mission to ensure every local, every family, and every animal lover knows the truth about Petland Janesville -- a store that willingly sells sick, parasite-infected puppies and tries to cover it up. Consider this your wake-up call: your days of deceiving innocent people are coming to an end. To anyone reading this -- stay far away from Petland Janesville. They don't care about the animals or their customers. All they care about is the money. If you love animals, don't support this place.

I bought my Miniature Schnauzer from Petland many years ago. She was bred in a horrible puppy mill…read morein Missouri. This was stated on her documents from Petland. She was a wonderful angel that I paid a small fortune to veterinary specialists to try & keep healthy. She died at age 9 which is 5 to 8 years younger than my other 4 Mini Schnauzers. She had a heart murmur, allergies, & constant ear infections. My others dogs did not have these issues. I fed all of them human grade, homemade food so these issues should not have been present. She also was extremely fearful from no early socialization. If you are against puppy mills, buy elsewhere because that is where these pups are coming from.