Before visiting, I called to confirm whether walk-ins were accepted. I was told they were, so I…read morearrived at approximately 12:30 p.m. The employee informed me that a 30-minute massage would cost $50, plus a $3 credit card processing fee. Before the service began, she also requested that I leave a tip. We indicated we would pay a total of $60, but she repeatedly insisted on a $10 tip, bringing the total to $63. To avoid further discussion, we agreed to leave the $10 tip. Our credit card transaction shows a timestamp of 12:32 p.m. By the time I was taken to the massage room and was lying on the table, it was approximately 12:35 p.m. The therapist did not ask what type of massage I preferred or whether I had any areas of concern. She simply instructed me to lie down, covered me with a towel, and began the massage. Initially, the massage was acceptable, but she soon began using deep tissue pressure, which I did not want. I stopped her and asked that she focus only on my neck and feet. She then massaged my feet and ended the session. When she finished, it was approximately 12:55 p.m. I pointed out that the 30-minute session had not yet been completed, as only about 20 minutes had elapsed since the massage began. She stated that she was finished. After I explained that the session had started around 12:35 p.m., she offered to continue for an additional five minutes. By that point, I declined because I no longer felt comfortable continuing the service. As I was leaving, I attempted to take a photograph of a sign regarding customer complaints. The employee physically took hold of my phone and prevented me from taking the picture. My husband then requested a refund for the portion of the service that had not been provided, including the gratuity. The employee initially refunded only $5 and told us to leave. We explained that we were willing to pay for the approximately 20 minutes of massage that had been provided but expected a refund for the remaining unused portion. She then refunded another $5. We advised her that the correct refund should be about $21 based on the shortened service and charges paid. She left briefly and returned with the remaining $21, paid in one-dollar bills, and told us she did not want us to return. We responded that we would not be coming back. We were not asking for a free service. We were willing to pay for the approximately 20 minutes of massage we received. Our concern was simply that we paid for a 30-minute session but received only about 20 minutes of service. She seemed upset and refused to talk about the time we started and ended the message, by then she was rude. All I wanted was a message for my birthday and ended up more stress. Would not recommend.

I have been having a upper back, shoulder knot for some time so I saw that a new massage just…read moreopened up close to where I reside. Took a chance and was totally surprised in detail how knowledgeable she was. English is not good but her hands seem to understand

I've had bad massages before but this one tops it. I did a couples massage with my friend while in…read moretown. Both ladies were very nice but extremely unprofessional when it came to the massage. They talked loudly to eachother the whole time and took multiple pauses during the one hour massage to go help other customers in the front, if you could even say it was one hour. It had to be 40 mins tops. They were extremely abrupt and always seemed in a rush. It honestly is not worth the money. Go elsewhere. They asked for a tip before we even left the room! Save your money.

Amazing Massage Therapy Session With therapist Albert M…read more Very Professional Felt Comfortable Everything was excellent Usually don't feel comfortable with male therapist but he is very professional and now have had few sessions and have been feeling healthier more energy more balanced stress free .I highly recommend request Albert as a therapist and be one of the next client to enjoy a relaxing very professional massage :) Michelle,McAllen Tx

Amazing massages .. everyone is so professional . My massage was wonderful I will be backread more

This was my first ever massage and will not be my last. The environment was welcoming and relaxing…read more The staff really did a wonderful job asking all the questions I asked. Vanessa did great. I will be back soon!

they are a bunch of scammers. unprofessional massage. I came and experienced a terrible feeling…read more they just nibble on the genitals and it's not necessary. I'll tell the police. Never comback

Went for a massage and the lady there did a great job. I would recommend this place…read more I like the way they use there for arms to get deeper for the problem area. Can do a very strong deep massage

Great deep massage by Eugene. He did a lot of hip flexor work which you do t always find. I feel…read moreso much better!!

I just went here for the first time and it was AMAZING. I have gotten many massages in my life and…read moreEugene really knows anatomy and how to work through all the pain spots. It's a lot more unusual to than you would think to find that kind of skill! I highly recommend.

Got one for my sister, and she loved it!!!…read more I will be going in December! I purchased a Groupon for 75 minutes of massage. And my sister was so relaxed. I may purchase another Groupon! She stated that it's done in a lovely room. Also that Dawn was a wonderful masseuse!

I have been a client of Dawn's for 8 years. She is 100% professional and has excellent customer…read moreservice. If you want a fabulous massage experience, book an appointment with her. But be prepared to wait because she's that fabulous at her expertise. My tip: book your next appointments before you leave and make it a priority to keep them!

Awesome massage place to go. Ask for Griselda or Ashley. I asked for a sport massage and it was…read moregreat specially for my lower back and hamstrings. Well recommended

The place was "clean". The tech did a great job. Front desk service was good. Price was…read morecompetitive. But the artificial scents from plug ins and sprays and candles was so overwhelming. My eyes watered. My head hurt. I had to come home and shower. My car had to be aired out. Horrible. A massage is for your health and to have all those adrenal blocking toxins flowing everywhere is crazy. The negative effects of those products are well documented. Ruined the whole experience. I cannot recommend this business unless they come around to a 21st century understanding of real cleanliness.

I had Heather come to our home and give my wife a 1 hour massage for her birthday. She arrived…read morepromptly, was very friendly and professional. I informed her of an area on my wife upper back that has always given her issues. My wife could not have been happier with the massage and Heather seemed to work some magic on the problem area. VERY HAPPY WITH THE MASSAGE! Thank you Heather!!

Wasn't too sure of this place at first considering she had no reviews but went ahead and scheduled…read morean appointment anyway. On the phone Heather was very polite and informative. Upon arrival she was very nice and asked what were my needs. I have to say best massage I've ever had!!! She was amazing!