Lynnie has been a gift to me. I am very picky when it comes to grooming Joey. He is a Bichon and…read moreI'm sure is difficult to cut. I've had some terrible experiences with groomers in this area. Lynnie is very accommodating with all my requests and checks back to see if it was the groom I wanted. I can't say enough good things about Lynnie and Pawsitively Perfect.

Unfortunately, our experience with Pawsitively Perfect was extremely disappointing, primarily…read morebecause of the lack of communication and follow-through. We were visiting the area for only a week (all the way from NJ) and wanted to arrange care for our dog so we could spend some time exploring and hiking. We first tried to book online, but were unable to complete the reservation. Rather than giving up, we went directly to the location hoping someone could help us. The employee working there was new and understandably wasn't familiar with the booking procedures. We also happened to meet the owner's husband in the parking lot, but he wasn't able to provide the information we needed either. We were eventually given the manager's business card and told to contact her directly. We called the manager twice with no answer and also sent a text message explaining what we needed. We never received a response--not even a quick message acknowledging our inquiry. That was the most frustrating part of the experience. We completely understand that employees can be new and that owners and managers can be busy. What we don't understand is why, after trying to book online, making the effort to visit the business in person, calling twice, and sending a text, nobody could take a moment to respond. For a pet-care business, communication and reliability are extremely important. If a business is unable to accommodate a customer, a simple "Sorry, we're unable to help" would have been perfectly acceptable. Completely ignoring a potential customer after multiple attempts to reach out is not. Since we were only in the area for a week, we couldn't waste more time waiting for a response and had to find another option. Thankfully, we found a wonderful sitter who was responsive, accommodating, and took excellent care of our dog. We can't comment on the actual quality of their pet care because we were never able to get that far. However, based solely on our experience trying to become a customer, the communication and customer service were very unprofessional and left a very poor impression.

When I thought all hope was lost I found JPK9 Montana. No other dog trainers would take My Icka…read morebecause he was reactive. He had been attacked by a few dogs and having him around other dogs was almost impossible. He was scared of other dogs and people and was labeled and an aggressive dog. I messaged JPK9 thinking I would be turned away. Within minutes I had a reply of Yes, we work with dogs like him, no problem at all. I signed Icka up for the two week boarding training. Drop off was smooth. There was detailed communication on what was needed supply wise as well as what I needed to work on to prepare myself and Icka for a smooth transition. Every day there were videos posted so I could watch his progress, and progress there was. He was heeling, sitting, laying down and staying. HE WAS WALKING WITH OTHER DOGS CALMLY WITH HIS TAIL HELD HIGH. Daily walkes and so much time put into him. He went into stores and was asked around other people and dogs. When it was time for me to pick him up from training I got a class myself on what to to and how to continue his progress, how to work as a team and be the dog handler he needed me to be. Right after pick up we jumped into a group class and practiced everything we have learned. They saved Icka from living his life locked away from everything. They gave him his confidence back and showed me how to continue his growth as a secure dog. I would 100% recommend JPK9 Montana for anyone's dog. They truly care and dedicated their time and knowledge into the training. We look forward to attending life time classes with the help and support from this amazing group of people. I can't thank them enough!

My Belgin Malinois did a 2 week board and train with JPK9, they were AMAZING..! She was having…read moreleash reactivity issues with other dogs, and because I live in an apartment it was causing issues with other tenants dogs, what Lana taught her in 2 weeks is amazing, the problem is solved and her behavior is 100% better. I HIGHLY recommend them. They also have a training class for graduates every Sunday for free! I'd give them 100 stars if I could!!

I had car trouble so I wasn't able to go home to Shelby to drop my dogs off at their vet/boarding…read morefor the weekend as planned, so it left me scrambling to find a place over here so we could continue our celebration of our daughter's birthday. Well, I called to inquire about availability & they were the only ones with space (maybe this is why) within the area. So I asked if they are able to give insulin like other facilities and she said yes but she's on a backpacking trip and her dad is doing the boarding for the weekend and she doesn't really like when he has to do that so maybe call a different kennel and if you can't find one then call me back ( not professional ) I said I couldn't find any other one with space. So she said well bring it in and show him and by this point she seemed annoyed by my questions and wanted me off the phone when I'm just trying to make sure my older diabetic husky is going to be well cared for (& obviously my youngest as well) I could just tell she was very annoyed but I didn't have a choice if I wanted to save the trip as planned. The more I thought about it though after booking- my feelings got more and more worried and I messaged her and said I'm going to change the plans to next weekend and I just want to cancel. In fact, when I texted I think I will actually go forth with rescheduling my trip because you don't like bothering your dad with any extra steps and it's made me worry too much about Nya, would it be okay to cancel and get a refund? Her response was : Sure!!! Yes I got my refund, but then she informs me she's going on another trip next weekend too so her dad is still running it. Definitely seemed as though she's ensuring I won't try to use her business because giving insulin to a dog who literally doesn't feel it and takes a whole ten seconds to complete is too complicated or inconvenient even when you're being paid $50 a day! My intuition was sending me red sirens and I couldn't ignore that. These are my babies and I feel you should provide assurance to the owners that they are in capable hands rather than rush them off the phone and tell me to only use them if I couldn't go somewhere else as a last resort so her dad doesn't have to deal with it. Take this however: I never used this kennel and Erin (& her dad) may be great, especially with zero "add on" pets, but as a mom you know when something isn't quite right and I feel I made the best decision for my babies.

We boarded a group of five dogs in two kennels. The person that greeted us rushed the dogs back,…read moreone slipped out of her collar and the collar was never put back on. When we picked the dogs up, all five were let out at once, none of them leashed. Utter chaos. On the drive home, the smell was horrible. The three dogs in one kennel, smelled of urine and diarrhea with something matted in their fur. They had to be bathed before allowed in the house. We will definitely not use this place again.

I've taken my poodle here for grooming twice now. The first time I had a minor miscommunication…read moreabout what I wanted (I asked for "furry boots" but instead they gave her "furry feet") - regardless, my poodle still got a great grooming. I just got her back today from her second visit and they nailed the "boots" I wanted - which apparently was a bit of an unorthodox cut. Grooming took about three hours from drop off to pick up and cost about $60. They are very friendly and the quality of the grooming was 5 stars IMO.

They do a beautiful job on my standard poodle, Lola. She's always very calm and happy when we pick…read moreher up and, of course, she looks beautiful!

I would highly recommend GingerBred Dog Care and April for your doggie walking needs (as well as…read moreboarding). She loves all furry creatures and will give your friend that extra attention he or she craves. I've seen her in action with Brixton, Ginger, and other dogs so no reason to leave your dog in a kennel ever again!

Where to start.... meeting April, and her meeting my little Lucci has literally changed our lives…read more Lucci is a rescue, who suffered some abuse in his previous life, and was holding quite a grudge. I've had a few different dog trainers attempt to work with him, with slow to no results. He's a challenging little guy, but an absolute love (full of kisses) once he trusts someone... but that was a very small circle of friends and family (most of whom don't live in LA). So, I was without reliable care for him. It was preventing me from being able to travel for work as much as I needed to, and was also sad for him to have such a limited social circle. Then, a friend at work told me about April. I will admit it took a few weeks to call, and I was expecting similar results as we've had in the past. Our appointment finally came, and well.. what happened next still amazes me. Within an hour, not only was she able to pet and leash my usually untouchable-by-strangers dog, but he was rushing up to give her kisses?!!?!! I was shocked and happy and emotional and just so very very relieved. In the last 6 months or so, she's been working with Lucci regularly, and the change in his demeanor is astonishing. He's a new little man. He has overcome an aversion to big dogs, made friends with many other dogs and returns to me happy and relaxed. I'm able to have friends over to my house without being concerned about him being aggressive, and needing to go in his crate (where he would bark non-stop). Instead, we now have a great routine for having people over, and he is actually excited to see friends come over to the loft. I've been able to travel stress and guilt free, knowing that he's having a fabulous time in my absence. ....and this last week, for the first time since I've rescued him, he was able to go to an off leash dog park. He did great! No issues with dogs or people, and just enjoyed himself. I'm so incredibly grateful for what April has done for us both.

They did great on my little toy Schnauzer he (found out later) was very nervous because he was…read moreactually sick with liver shunt his whole life which did cause issues with nerves and brain,and he did great there!

I tried Happy Pooch after a previous groomer was way too cocky about her abilities with poodle…read moregrooming - usually means the opposite. I found Happy Pooch just as a "get me by" - it became too apparent that groomer assigned to me had very little knowledge of the basic standards of grooming poodles - after making a major error on my dog's leg pom - I examined closely when getting home - one leg half shaved and the other with deep razor marks - a skin burn - constant shaking of head meaning water in her ears - unfortunately a lot more to write - when I called groomer to stop by and show them the mistakes, not even asking for return of money or a threat to leave they called and left a message saying they did not want us a client any longer. In reality they did me a favor - their shop is too small/crowded for intake of dogs at once - parking is dangerous and I was even side swiped in the parking lot of puddles and mud - I would not recommend Happy Pooch Professionals LLC to anyone - not worth just "getting you by".

From Scruffy to Fluffy!…read more I took my two spoiled Pomeranians here as we've been in Kalispell for 4 weeks, and they were DIRTY! It made me very nervous to take my pups to someone new, as they've only ever gone to one groomer back in San Jose. The ladies were super nice, and I am pleased to say they did a great job and followed my instructions to just trim their little feet, and not their entire body. Upon picking them up, they both seemed happy, which matters! They are clean, smell good and they did a great job brushing them out. Definitely will come back next time I'm in the area (which is a lot) with my dogs.

This facility assured my dad that they had groomed bouviers before and knew how to groom a proper…read morebouvier coat. Our show dogs beautiful coat was completely shaved off which they did not have permission to do. They claim our dog was matted which was a lie. They most likely washed her without brushing her out first which can cause matting. Bouviers are supposed to have the ears shaved tightly and they left longer hair on the ears and forgot to trim her nails. Basically they butchered our dogs grooming and now we will have to cancel all her spring dog shows because it'll take 6+ months to grow her coat back! Unacceptable. I cannot recommend this place and will not be returning.

Bigfork animal clinic is exceptional. Our vet (China) is a carrying thorough doctor. We have been…read moretaking our English Springer for 9 years. We feel completely confident with her. The staff is superb. They explain every procedure and have been instrumental in our boys care. If you need a veterinary for your beloved pet this is the place. Highest recommendation possible.

I've taken my cats for the 6 years to this facility I ve written great reviews about the services…read morereceived as a vet that just gives shots and checks ups great anything further and they are the worst' 11 mos ago I take in my one cat in with sores they say adult acne the next months more reactions different symptoms foot issues pain third month in a row mouth issues all these symptoms are related to ensinulouis granuloma which they did not figure out till September. I pick up cat whose now got a lot of painful itchy sores and get suggestion blood work which I had done and came back fine. Reading up this autoimmune disease suggestion is getting skin samples lab work done they never mentioned! !! Further research tells me she should have immediately had her diet changed to royal canine prescription only strict diet instead they bring none of this up and bring up the fact that she's overweight and she might end up with diabetes, but she currently doesn't have and I just lessen her food amounts. Nothing about. change the diet. I think she's an extreme pain. She cries at night she's growling she's miserable she can't sleep. Can I get something for the pain or something to calm her down? They can't prescribe anything just let her suffer and she's suffering worse than she was a month ago so I called them spoke to Brooke very upset and well I should be and complain and asked what's going on. Why was I nottold any of this and they said we will give you your records you go somewhere else if your not happy how could I be happy my cats suffering and I had to find out what I should be doing for it on the Internet, which they did nothing about the first thing they say is to change your diet to a strictly autoimmune diet. They did not even bring that up just give her a little less food they said That's taking responsibility for your actions no explanation so whatsoever is why I was not told about this diet change that needed to be done to lessen her suffering let alone give or suffer for her suffering let alone not telling me about the dermatology logical lab work that needed to be done not even mentioned I wouldn't pick that cat up and listen to this tech for 45 minutes and I was not told any of this stuff and now I get the screw off and go get somebody else to deal with your almost dead suffering Cat you'll probably have to put down I am extremely unhappy with this facility and truly believe because of their lack of information the lack of. Diagnose which started symptoms 12 and three in12 and three months. That they are nothing of a hospital but more like a high cost clinic that probably should be licensed only to do shots and well check and thruout this whole situation no one called to see if Charlotte was getting better or worse or a course of action so I enquire about specialized diet and they don't have in stock yet I get advertising about food they offer in their facility and am told food change will take at least a week to start plus more than that due to finding a vet ( a knowledgeable one who will mention getting skin samples and lab work done) this was never mentioned!!!!? My cat will probably have to be put down at 8 years old due to the malpractice experienced at this facility. And it's been suffering greatly yet they have been asked repeatedly for something to help itch anxiety and help calm. No suggestions !!! Just a response of we don't do anything like that yet it states animal hospital on the bldg. yes I am extremely upset over the care received at this facility and Charlotte has been under their ".care" for 6 years regularly SO BEWARE know what their cababilities are and are not!!!!! Insist on talking to a vet when you pick your animal up not a tech who does not mention or inform you of the most basic care needed for healing your beloved family member. So my cat is on death door in pain suffering immensely they don't wanna see me because they don't wanna have to answer as to why they didn't have certain things done in the beginning with the first general thing that should've been done so they wanna throw my medical records at me tell me go find an our veterinarian, knowing that the cat should be on a special day or maybe they didn't know that cause they didn't tell me about it, but I have to find a new vet before I can get them the special cat food for it. It'll probably take me a week to get into an appointment somewhere another week to get the prescription. In the meantime, my cats probably gonna die. They really don't care about their patients and certainly don't question their lack of education or authority. Common sense you take a lab scraping and send it in to see what's going this disease is caused by autoimmune issue think since vet tells me to put my cat on a hypoallergenic food NO forget the sores and the oozing in the mouth sores and the foot pad sores and the pain has been in for off and on for 1011 months.