I love Eddie Bauer clothes and shop online often. I had to return an online purchase at this store…read morelocation, which I had been told to do by an email from EB online. Yet, the store employee who said she was the manager gave me a super hard time and was even refusing to do the transaction until another employee told her yes, it was ok to do. I don't understand what the problem was- and why I was badly treated as a paying customer. How can a manager not know they take returns?

I was in your store on Thursday, 08/29/24 and wanted to purchase a stowaway backpack, but they…read moredidn't have the size/color combo that we wanted. The rep suggested that I order it online. I went online today to order it and they are charging me $9.99 for shipping. So I contact EddieBauer.com customer service to inquire about a shipping consideration and they told me that I should have the rep place the order for me in store so that I can get free shipping. I'm now 227 miles away, so that is not possible. Store managers should properly train their employees to suggest that they place the order so as to save shipping costs. This is frustrating to learn that they could have saved me money, but either were too lazy or poorly trained. Also the store itself needs a little TLC. It's dark, has a funky odor and looks very dated. You won't survive like this, and it's a shame.

a must shop stop when you visit downtown lewes and take your time inside - lots to take in and try…read moreon! enjoy! say hello to maggie for me!

I stopped in the Longneck Blooming Boutique a few weeks ago. They have a great selection of…read moreclothing and shoes. Then I saw these adorable purses in a glass case. The company who makes the bags is from London. All kinds of sizes and unique designs! One of the ladies who worked there explained the company and the different designs. The Lewes Blooming Boutique had a bigger selection of this line (Vendula). I went to the Lewes Blooming Boutique and they did have a bigger selection of these cute bags. The owner was there and she told me the bag I was interested in would be arriving at her Lewes store in the next week . I gave them my contact information and they called me the following week to tell me the bag I was interested in had come in! The owner, the people who work at both Longneck and the Lewes store are all helpful and kind. I love shopping local and enjoy great customer service. I'm enjoying my fun bag and recommend this boutique!

Becky n brez very helpful always a great experience. Easy check out and they accept military…read morediscount

Basically, the same as retail store aside from a buy one get half off clearance shoes but those…read moreprices are not good deals and it is on the most unliked styles that they can't pay people to take. 189 gore-tex Moabs bought online and returned...more expensive than all shoes in store. On clearance rack...ummm maybe they don't know what clearance means. I love Merrill shoes and have gotten amazing deals, NOT at the outlet store, ironically enough. Disappointed.

We visited Tanger Outlet Center (Midway Outlet) and my wife made a beeline for this outlet which…read morehad sales in addition to its prices (w/o tax). She found some nice clothes which would have been much more expensive retail.

Ralph Lauren is my favorite designer. I love the fact that you can walk into the store and always…read morefind something. The thing that I like the most is that you can take a piece from this season and find a good compliment regardless of the season. The prices are decent and the service is exceptional.

I couldn't have asked for better service...it was a virtual experience due to my work schedule and…read moretrying to shop during Christmas just wasn't happening. Elissa was amazing! Will definitely use in the future!

Great service with helper who explained they could ship the proper size direct when I saw pajamas I…read moreloved for my granddaughter but they were too small. And tax free delaware shopping. Yay!

We have been shopping at the Carter's Outlet for years. Unfortunately my girls are about to age out…read moreof their clothes. I have always loved the quality and the price of Carter's clothing. Now we buy only PJ's for my girls as they think that the clothing is for "babies." This store is neatly organized and well staffed. There is always some sort of sale/promotion going on, which makes Carter's even more reasonably priced.

I always stop in here when I am visiting family in Delaware. The store is not the biggest Levi…read morestore. Yet they have an amazingly large selection. The staff is always friendly and helpful with great detail insights on the products, like fit differences and denim wash styles. I don't think I've ever stopped in without leaving with 3 pairs at GREAT discounts. I always save substantially on the jeans here. Pro tip - Download the Rehoboth Outlet APP for additional discounts on many of the popular shops in the outlet malls there.

I came here for shorts and to my luck they were on sale. The staff was friendly and helpful in…read morelocating my size. Staff was a little pushy in getting me to buy something else. I declined. I tried on the shorts and was ready for the purchase. This is where the A-OK comes in. The cashier was friendly but when I swiped my card and the machine acted as if was not accepting. He swiped my card again and still nothing. He send me to another cashier and she swiped my card 2 more times until it finally went through. At the time I checked my online banking and had 4 transactions pending. She assured me not to worry and they will fall off. I checked my bank the following business day and the 4 transactions posted. I had to call my bank to file a dispute. I should have called the bank at the time I was at the store but there was a long line behind me. If you come here, pay in cash to avoid the inconvenience

I find it entertaining that the three one-star reviews for this establishment are from people…read morecomplaining about pricing or offers or, and my favorite, an employee doing their job. I suppose you have to realize that not all outlet malls contain outlet stores exclusively. You learn that the hard way if you venture outside of your general area. Off my soapbox now, let me tell you about my experience, which is a genuine one. Quite the shocker compared to the other reviews. The suitcase I had bought from a department store less than a year ago was already becoming tattered. I knew that Samsonite stores are usually found in a mall type setting. I made my way here and went inside. Upon entry, their sale was clearly posted as to what is being offered. Completely visible, completely aware. I was greeted and the sales were stated again. I went about looking at other options until I needed some assistance. I asked the employee, Laura, her opinion on the options, she really stepped up. She first pointed out what was on sale, and I already knew I wasn't going to be purchase that. We then moved onto the most popular, but this was also the most durable. I wanted hard shell, easy to move, and functional. She knew everything about the item, except for which color I would want. One of the biggest selling points about this was the fact that their warranty is top tier. Laura broke it down for me that no matter the damage, they would repair of at the worst, replace. All you have to do is make sure your item is registered and be able to get to a location for them to send it out to be fixed. With that, and the sale going on, I was sold. I got a new suitcase that is amazing and will last me for years. Great customer service, and I think they just found themselves a new lifetime customer.

Service was great the sales lady was super helpful and knowledgeable. Very sweet disposition. We…read morewere able to leave with what we needed an a good price.