The employees are friendly and punctual, Response time was reasonable, job was done thoroughly.read more

I woke up the night after completing a remodel to a flood in my kitchen…read more I called on my good friend Alicia Self who quickly got intouch with the water team. Within a few hours Bryce arrived and began assessing the damage. Within a few minutes Darin arrived with a few others and began their work. To Darin, Bryce and Levi, thank you for your professionalism, kindness and willingness to engage and allow me to be fully aware of what was happening. You are excellent ambassadors for the Sevice Master Restore team. Alicia, thanks for being a great friend and being Johnny on the spot.

Where to begin....Friendly,knowledgeable,hardworking,did an excellent job and the best part was…read moreMina the manager. I recommend these guys and gal to everyone. in fact 2 neighbors asked about the job. Great people to work with..and a beautiful new roof.

They were amazing! They were able to see and fix my problem within an hour of me calling them…read more They were quick, efficient, and understanding of my hurried situation. I would use them again anytime. I highly recommend

We had significant water damage from a washing machine problem…read more I called Robinson Restoration on Sunday and shortly after Kyle arrived. He introduced himself as our project manager. From that moment on, Kyle managed a team that came to demo the wet floor and walls. They also set up a system of fans and dehumidifiers under the house and in the laundry area. They saved my kitchen floor and walls that backed up to my laundry area in the garage. After a few days the area is dry and ready for reconstruction. I want to give a shout out to my team. Kyle, Dominique, Ryan, Michael, Konrad & Jacob, Thank you for being quick, effective and polite. The work was done thoughtfully which saved us from a much larger problem. Save yourself some money and worry, we recommend calling Robinson Restoration for emergency water damage. Thank you again, Dr William and Arly Knight Eugene

From the owner: Water, sewer, mold or fire damage restoration professionals. Free estimates and 90 minute response…read moretimes to your home or business needs. When you experience a disaster in your home or business, you need professional water damage restoration services to respond quickly to mitigate any damage that has occurred and begin the drying process immediately. At Robinson Restoration, we specialize in water damage restoration, sewage cleanup, and mold removal. Our team of certified water damage restoration professionals is standing by and can respond to anywhere within the metro area within 90 minutes. We know that water damage or mold growth to your home or business from a burst pipe, flood damage, or sewage leak is an incredibly stressful situation. Our goal as a water damage restoration company is to help provide you with some peace of mind as we navigate you through your damage restoration process. If you are experiencing a water damage event, call on the water mitigation services of Robinson Restoration, our certified professionals will respond quickly to prevent further damage, clean up standing water, protect electrical equipment, prevent mold, and mitigate the water damage.

I needed big help with my Eugene home I had just purchased…read more There was no place to put my dishwasher without restructuring the kitchen. The bathroom had the most awful, early 80's, peach colored shower enclosure, I could not live with - and the counter was much too short. The backyard had a large lawn and a small deck - it was crying out for a more useful space for entertaining. My street generates a lot of traffic noise and I needed something to help reduce it. I also wanted an attractive trash/recycling bin deck, close to the street, for convenience. I looked for reviews and Emerald Valley Home Repair popped up. I like licenses and BBB ratings - Ted has them. He was professional in his walk through and intelligent, creative and confident with his advice and ideas - that he quickly put me to ease with his clear rapport I chose Ted Colee. My new larger kitchen space includes my necessary dishwasher and a couple new cabinets and sparkles with quartz counter tops throughout. He also replaced the lighting. The bathroom shower panels were removed and replaced with new bright white tiles. The deck steps down to a circular stone patio that allows for more entertaining and several large potted plants. I worked with Ted on ideas for the front driveway and we came up with a spectacular walled in - shingled and planter deck. It looks fantastic and provides more privacy in my front yard and most importantly, has reduced the road noise. The shingled trash/recycling/green-waste bin deck has a drop down ramp gate: So convenient! This was a series of jobs that effectively have turned this house into my home. Knowledge, skill, dependability, trust and respect are all vital in building that working relationship and creativity and flexibility complete the package. Bonuses are his abundant experience - Ted even knows plants. I have worked with Ted since and highly recommend him!!

These guys are pros! Ted is the boss and he has two helpers. They are the cleanest, neatest…read morecontractors I have ever used. They did a roof job for me and now I am hiring them to do my floors in my house. Super nice guys, long time Oregonians, they are locals, so they know all the best places for construction supplies. Ted used to do architectural landscape, so he is ideal for outdoor projects. I shouldn't tell you how great he is, because he will get booked so much I won't be able to get him myself. 5 stars!

Purchased a new home and had several inspections of our crawl space: home inspector, general…read morecontractor, and Upfront Construction. Upfront Construction provided the most thorough explanation and visuals of the existing condition. What Zezar explained aligned with the first two inspections, however he provided three options on how to service the issue. During the installation of our drainage system, the foreman gave us a call everyday notifying us when they where 30min away. Everyday they arrived between 8-9am as planned. Additionally, at the end of each day we were provided an update on what was completed and what they would be working on next. I also asked for pictures of their daily progress which was provided. Melinda was also a great touch point and very timely in responding to questions and even calling ahead with updates for items such as delays in materials due to unavoidable COVID back orders. The result...our sump pump is probably the best in the neighborhood! Definitely see the most water drainage compared to our neighbors.

We are extremely happy with Upfront from the initial call, estimate and completion of work they…read morehandled our job ethically, professionally and with a smile! We had two other contractor come in with crazy estimates (one contractor didn't even look in our crawlspace) our estimator diagnosed our problem had a new pump ordered and installed within 72 hours! We highly recommend Upfront Construction and will most certainly call again should the need arise! Thank you!

I hired Summit to do an inspection of my mom's attic for mold and later the remediation itself…read more Justin did the initial evaluation, Oliver and Bryce conducted the mold removal, and Tyler and Elisa coordinated the schedule. My family was impressed with the professionalism of this team, who communicated frequently, were punctual in their visits, and thorough in their work. Everything was documented clearly, from the bill to the final results. The reports even pointed out areas that needed further investigation by our roofing company, which were subsequently resolved. Thanks to Summit for providing excellent customer service.

Their crew was professional and kind. They helped us with our Master bathroom after it flooded and…read morecaused water damage. Jordan worked tirelessly with our insurance to get the funds we needed to restore our bathroom back to its original (even better than it was) state.

These guys are experts in their field, professional and courteous. I couldn't be happier. 10/10…read morerecommend.

Service seemed to be good until there was miscommunication. Then explanations changed?…read more We asked Your Crawlspace Guys to come back out after they worked on a wall, but it was still showing movement- we were told that they didn't know the problem was to the extent that it was(1 inch cracks appearing throughout as time went on in the summer) didn't know so much shifting would occur, and didn't have the tools needed to truly fix the problem, but that it would be a reoccurring issue due to the groundwater levels and yearly settling. Other back and forth continued for some time, and once a dissatisfactory review was posted online, their explanation changed. It changed to they knew the issues at hand, but they weren't hired for THAT, so they didn't fix it. Instead of acknowledging my complaints individually, the owner places blame on me and apologised for ME "being unrealistic" - AFTER THEIR OWN WORK INVOICE SAID IT WOULD DO SOMETHING THAT IT DIDN'T. They also claims they did the work for the sellers, and not even me and my partner....as the estimates, and invoices have my name listed on it, as well as my partners(name highlighted in green on attached photo). If they really didn't do the work for us, I would have expected him to hit back with "I couldn't find you in the system" like they have on other negative reviews. I also would have expected them to decline to even come back out to our house, if that was the case. The owner also claimed the company replaced a vapor barrier for me at some point, maybe they meant at closing?? but their response made it seem like they did it as some sort of courtesy sometime after the intial work was done. They either failed to communicate yet another thing, or they made up info to try to make a negative google review look better. We might never‍ know lol. They have so many positive reviews that our experience truly has us scratching our heads as to why our experience has sucked. If my partner worked on someone's car, but the same car came was back within 6 months, with even more issues, and all he had to say "sorry your car is failing, but I didn't know it was going to get to THIS extent, and I don't even have tools for this", he would still be held responsible in his position. It's been nothing but a headache for the last year, I can't go into my garage without feeling frustration and wishing we had gotten bids elsewhere instead of taking the route we did. I recommend going elsewhere for foundation specific issues(they do fine with crawl space work), especially if you're getting work done before closing/using escrow. That, or make sure to physically be present during all conversations and scheduling regarding what's needed so that questions can be asked and stories, blame and explanations can't be shifted later.

We just had requested a tile backsplash installed... and it looks amazing! I am so happy with how…read moreit turned out. The guy who worked on this did such a nice job. He was professional and respectful and communicated if things were to need to go a different direction, and he did great! I am very impressed with this company and the quality of the work they do. They care about doing a great job and that's what happened! Highly recommended this company!

From the owner: We specialize in helping others and creating good experiences with quality work that you can trust!read more

Excellent and reasonable. The team had strong design knowledge, were polite, thorough and used…read morestrategies to save me money. I have had them do several projects for me. They work very efficiently and completed my projects within the time frame they gave me. I asked a lot of questions and they would always stop to explain the rationale of why it was best to do something one way or another.

These guys came over at 5:45 on a Friday to help us get our house wrapped before a storm hit over…read morethe weekend. Absolute heroes. They did a very professional job and were good communicators.

Nathan was extremly responsive and helpful. I wound up not hiring him but I will in the future. I…read morehad a strong positive sense for his professionalism and integrity.