The doctor seemed kind, compassionate and knowledgeable during my one visit. We agreed to try a…read moresteroid injection to relieve pain, but if that didn't work, I'd likely need an MRI for further diagnostics. Seemed reasonable to me. Because I have to travel over an hour to his office, I didn't think it made sense to drive all the way there to tell him it didn't work and then have to schedule an MRI. So I called a couple of days before the appt. to cancel, explained why, and requested a script for an MRI. They said the doctor would call me back. One week later...nothing! And I followed up a couple of times. I have no idea why my call wasn't returned or why I couldn't just get the script. Extremely frustrating. The discomfort I have means I can't walk very far, so it's extremely important to my quality of life to get this resolved. I've given up and will start with a new doctor. In my limited experience, he seemed like a good doctor. But if you ever expect to need to contact him outside of an appointment, you'd better ask him what the secret to getting through is. I sure don't know it. Rating of 3 reflects my post-appt. experience because I think he's a good doctor.

Super Dr. Kind, gentle and caring. Fast appointment times and the staff are very helpful.read more

When I found out that I was pregnant in 2008 I selected PHA, and more specifically Dr. Bigus, for…read moremy obstetrical care after a close friend highly recommended the group. I had a fantastic experience. Dr. Bigus was professional, friendly and courteous at each visit, and when I had a question - no matter how mundane - she was thorough with her answers. At my very first appointment with her I was 9 weeks pregnant and when she was able to find the baby's heartbeat with the doppler she was ecstatic, for me. Often times when a woman is that early in her pregnancy a heartbeat is only detected via ultrasound, and when she saw the tears in my eyes after hearing it she told me that I "just made her day". As a nurse myself I was highly impressed with the nursing staff at this office too. I had the same triage nurse for every visit except one; she and I got to know each other well, and she was always nothing but friendly and very thorough with any questions or concerns that I might have. I had a fantastic experience during my pregnancy, and the doctors and nurses at PHA made it even better. I knew that I could rely on them for anything.