Maurice and his team did an amazing job on fixing seating, adding new padding, and reupholstering…read moremy mid-centutu dining chairs (8) and a lounge chair. He was very knowledgeable in the various fabrics and helped me choose just the right ones For my needs and space. He provided high quality workmanship, reasonable pricing, and complimentary pickup and delivery. Photos do not do these pieces justice. Highly recommend and will use again!

Maurice at Boston Upholstery and Design is a master craftsman. Any work he has done for me has been…read moreexquisite. I am posting photos of a wing chair that he upholstered 12 years ago. This is "my chair," and I sit in it for hours every day to read and watch TV. It is still as solid and as comfortable as ever, with no sagging whatsoever. It could last another 12 years, but I'm tired of the pattern, so I'm going to ask Maurice to do his magic once again. I'm also including a tufted antique footstool that he covered 12 years ago, and it looks as new as when he first delivered it.

Joe and his crew at Needham Upholstery (all super nice and very skilled) do outstanding quality…read morepersonalized work, at a price that was significantly lower than other estimates I received. Even though his shop had what looked like 10 zillion upholstery samples from which to choose, Joe quickly guided us to a few options, one of which turned out to be ideal for our needs. He completely recovered two complicated recliner chairs, which now look brand new, and also plumped up the cushions on our couch. I could not ask for anything more in terms of quality workmanship and really pleasant, personalized service from a wonderful local small business. THANK YOU!

I brought my ripped up upholstery on my old piano bench to Joe at Needham Upholstery. Joe was…read moreconsistently friendly and professional. His fabric selection is extensive and the finished product is beautiful and well constructed. I highly recommend this shop to anyone who wants to refresh old furniture. The craftsmanship is excellent!

We have always had good service here with any of the rugs we've brought to them for cleaning…read more Recently, we brought them one of our largest rugs for service. It is a Persian hand-knotted wool rug that was made in the 1950s. It is both excellent quality and still in excellent condition. We love this rug, the colors and design. It was time for it to go in for an inspection and cleaning. The staff here is extremely knowledgeable about not only the care and repair of rugs but can inform you of the likely country of origin, age and value of your rugs if these things are unknown to you. I think the prices are reasonable but that does not mean they are inexpensive. But for high quality rugs this is the place to take them to be assured of knowledgeable care, handling, and repair if needed. There is a reason that high quality rugs hold up over time. They are generally made well to begin with created from sturdy and quality natural materials like wool and often are hand-knotted. Hand-knotting differs from hand-tufted rugs and it goes without saying is vastly different than machine made. A hand-knotted rug is woven by hand using a loom. The rug maker ties each knot of the rug entirely by hand. This is a labor intensive and time consuming but wonderful rug making technique. Hand-tufted rugs are made by hand using a tool. The rug maker in this case uses a tool to push tufts of material through the back of a cotton canvas. This is a quicker process and doesn't require a high level of expertise. In fact, as a teen I learned how to make small rugs in this manner. It was a fun craft for me for a few years. If well care for, a hand-knotted rug generally will stand the test of time. They are often handed down in families becoming in many instances more valuable and precious with time. It is important to ensure any carpet is cleaned regularly and professionally but it goes without saying that a hand-knotted wool rug should get specialized care. This is not a situation where one should consider a DIY approach or using rug chemicals from a can bought from Home Depot or the supermarket. We are fortunate to have Grillo nearby to provide the kind of care precious rugs/carpets deserve. They are very busy bees here...Once we dropped off the rug we were told it could take up to a month to get it back...and indeed they had it for a month. That was fine with is. This isn't slap dash service. During that time we were able to enjoy the pristine hardwood floor underneath the rug that we never see. Lol! Grillo has pickup and delivery service as well but since we have a pickup truck and thankfully are both strong, we were able to drop off and pick up on our own...(I subscribe to "use it or lose it"). One of the (burly) guys working here does come out to your vehicle though and with amazing deftness and talk about strength, brings the rug singlehandedly (I might add), into the shop as well as reloads it back in your vehicle at pickup.

I called these folks for an estimate. I originally spoke with someone named Pam who was nice, but…read morethen an older man got on the phone and was rude, dismissive and ultimately refused my business. I was trying to explain a particular cleaning concern involving mod spore exposure (not direct mold damage) and he accused me of "changing my story" in a way that was just bizarre. I don't know if this man has cognitive impairment or some sort of other neurocognitive personality change but the exchange was bizarre and upsetting. He ultimately said he would not clean my rugs. My understanding is that they have a good reputation for cleaning but this customer service experience was one of the worst I've even encountered. Downright hostile.

Sovalle furniture refinishing did an amazing job on my coffee table and 2 end tables. They look…read morebrand new. I am very happy and highly recommend them. Reasonable price and great quality.

Absolute pro! Extremely happy w the results of my antique bed that David repaired and refinished…read more I thought it was a lost cause but it looks better than I ever remember.

He is terrific. Expert craftsman, pleasant and helpful. Prices are reasonable. He can do…read moreanything from reupholstering furniture to making pillows and re-stuffing too- soft cushions. I go to him for everything and his sense of style and aesthetics is always reliable. Recommend him 100% if you are anywhere in the Metrowest area.

Richards Upholstery was recommended to me by a local busness that has utilized his services for…read moremany years. Brian was helpful and patient as I agonized over the selection of a material for reupholstering a living room chair. He then promptly ordered the material and completed the work. I could not be more pleased with the end result. The chair looks amazing in my livingroom room and I know I will enjoy it for many years to come. Not only was it a pleasure working with Brian, but his craftsmanship is outstanding. I will definitely return for any future projects.

Prompt response. Good service. Upholstered stool seats were delivered as promised. I would…read morerecommend.

Our fancy LA decorator found them and boy, did they deliver! Great prices, they work very hard to…read moreplease the client, and they know their stuff. very impressed. They did four bedrooms for us, the pool furniture, and so much more in a very quick time frame.

I found Custom Upholstery just on a Google search, but was impressed by the reviews. And they were…read moreall spot-on! These folks are just great. They are friendly and easy to work with, and know their stuff, true pros. Their main concern is doing what is exactly right for the customer and doing it well. They reupholstered a 20+-year-old chair for us and it looks amazing - better than new! And restuffed some cushions and pillows on our sofa so that it's as if we have a whole new living room set. They kept us up to date during the whole process, managed a quick turnaround and the workmanship was top-notch. We strongly recommend these folks!

I reached out to Lousso Designs to have 8 dining room chairs and a bench reupholstered. The chairs…read morewere beautiful Italian design, but over 20 years old. In the process of reupholstering, they discovered that much of the chair had to be rebuilt. Ron Cohen personally talked us through this and made all repairs at no additional cost. They did absolutely beautiful work. The chairs look brand new - and the bench is stunning. I cannot recommend these guys enough.

On time delivery. Had many projects w Lousso Design & always arrived home extremely satisfied…read more They are talented, creative, honest & prompt. Stop by & visit. You'll be glad that you did!