The staff is friendly and there prices are inline with the other chain stores. I stopped in for…read morestuff to clean up my truck I see the price of sheepskin drying clothes has gone up. I'm going to try to keep up with this one.

My SUV has a slow AC leak. I went into the store to get what I needed to recharge the Freon. The…read moresales associate was not friendly or helpful. He was on the phone with another customer while I was waiting, and he was very impatient with that person. He appeared to be in a bad mood and frustrated that he had to come out from behind the counter and help me. I asked if he could come outside and show me which of the two AC ports on my vehicle I should hook up that can of Freon to, he stated we're not mechanics and we're not gonna do it for you. Tried to explain to him that I am perfectly capable of reading the directions on the can and following them, I just need to know which port on my vehicle I'm supposed to hook it up to. He didn't want to listen to what I was saying, and walked away from me and went behind the counter. Congratulations on losing a sale AutoZone! I went 400 feet across the street to O'Reilly auto parts where they were extremely helpful and friendly, listened to exactly what I was asking them, and came out to my vehicle and pointed to the correct port for me. I HAD been a AutoZone customer for years, I guess I'm an O'Reilly customer now!!

Premier Drivetrain gets my highest endorsement in the transmission business. Kyle House, owner &…read morehead builder has been building my personal transmissions for more than 20 years. From stock rebuilds to some of my higher HP applications, Kyle's reputation for his master craftsmanship is second to none.

From the owner: We specialize in the diagnosis and repair of automatic transmissions. I have 35+ years experience…read morein the transmission industry including rebuilding/remanufacturing, product development, high performance and Heavy duty modifications, and transmission service and repair.

I was on my way to the beach on Sunday when my alternator died on me. Thankfully I was able to find…read morean AutoZone and was helped by the nicest guys you would ever want to meet. They had everything I needed and even found me a mobile mechanic who came out and replaced the part. I can't say enough good things about this store. Thanks again Chris (the manager), You saved the day!

I'm working here from out of town and my battery just crapped out on me. And fortunately enough it…read morewas still under warranty and was able to jump start and pull up to the Bay city AutoZone. Charles and all the staff were very professional, speedy, and accommodating. They honored my warranty although I did not have receipt but was able to see when I purchased on their system. And replaced my battery and allowed me to use their loaner tools. This process all took less than 20min. From getting the battery and swapping out the new with the old core! Thank you!

These people treated me with dignity and respect. It's like we're a family. I live in Dallas, Texas…read moreactually Garland. I will not buy a truck or any vehicle from anybody else ! Walk in and see... everyone is working ! I'll be back and I love my 2018 GMC 3500 HD !

Our 2015 Chevrolet Silverado 2500HD Z72 Duramax has been at Reliance Chevrolet Buick GMC in Bay…read moreCity, TX since September 2025, that is nearly a full year, for what began as a check engine light diagnostic. What followed has been one of the most frustrating, dishonest, and financially predatory experiences we have ever had with any business. After a compression test, their own technician's notes confirmed that the issue was isolated to one bank of cylinders, consistent with a head gasket or cylinder head failure on the left/passenger side. Despite that, Reliance presented us with three repair scenarios: a full engine replacement quoted at over $36,000, a full injector rebuild at over $28,000, and a cylinder head repair at over $16,700. The first two scenarios are not even supported by their own diagnostic data. Bank 1 tested completely normal. Yet they pushed a full engine replacement anyway. The billing itself tells an even worse story. They billed 12 hours for cab removal, a job that industry standard puts at 2 to 4 hours. They charged labor rates of $150 to $179 per hour when the market rate for diesel shops in this area runs $95 to $125 per hour. Parts were billed at full OEM retail with zero disclosure of the standard wholesale discounts dealers receive. And teardown labor was presented as the primary cost without ever disclosing the separate reassembly charge of over $6,300, a tactic that deliberately obscures the true total. Our own independent cost analysis, supported by industry labor standards, puts the fair market value of the appropriate repair between $3,000 and $6,000. Reliance is quoting over $16,700 for that same scope, and had we not pushed back, they would have had us signing off on over $36,000 for an engine replacement that the diagnostic data does not even support. Do not bring your vehicle here without doing your homework first. Get everything in writing, get a second opinion before authorizing anything, and know your rights under the Texas DTPA. We trusted a dealership to be straight with us and instead received inflated hours, unjustified repair scopes, and a truck that has been sitting in their shop for almost a year with no resolution. Reliance had every opportunity to do right by us. They chose not to.

Murphy USA allowed an employee to steal a Customer's Credit Card information and they did not take…read moreany action. the District Manager was a guy named John. His boss, JJ, was made aware of this and they did not fire the employee after he ordered Pizza Hut and was delivered around 9:30pm. This was a couple of years ago. Please do not use your Debit and or Credit Card there. The guy was a regular and he refused to go there after this happened. Murphy USA loves dishonest employees.

Horrible service, always out of coffee, never has lids for coffee cups an always out of mustard and…read morethe food sucks

I got tacos this morning it was horrible. The tortillas were hard, and the bacon and egg was…read moredisgusting! I couldnt even tell it had bacon in it. I learned my lesson I will NOT go back for food at this location