WOW! Today was my first experience with Mastercraft and the service was exceptional. My brake…read morelight on my Audi Q5 went on and I went to Mastercraft to replace the front brake pads. I just had my back brakes replaced at the dealership and was surprised to see this alert. I had been told my front brakes were fine. The Mastercraft team inspected my brakes and told me they were fine and that this was an electrical issue that prompted the alert. They gave me other recommendations for the future. They were AWESOME. Also, they did not charge me ANYTHING for this inspection. I have already highly recommended them to friends who live in the area and plan on using this team in the future. BRAVO to them!

Recently left a review that was not necessary...... My…read moreexperience at Mastercraft has been perfect !!!!! They boys there go beyond keeping my 99 jeep running ...... Would recommend them highly !!!!!!!

Bought a 2026 IS350 AWD from Lexus of AC. I dealt with Randy, I'm very very happy with the…read moretransaction. Randy gave us a fair deal on the car and I found the exact color I wanted. From the smooth transaction, to the friendly service at all stages, this dealership exceeded my expectations. I think Randy was a big component of this and if you are looking to buy a car, ask for Randy! Happy customer and loving the new car.

I emailed the service department for an appointment and they never responded. Poor form. I expect…read moreat least a reply.

While visiting relatives in Little Egg Harbor, I encountered an issue with my engine coolant fan…read moresystem. After reading positive reviews about Jon Miller, I decided to give them a try. They assured me that they could take me right away. Brian called me shortly after dropping off my car and explained the problem. They quoted a reasonable price and provided a timeline for when I could expect my car back, as the part (coolant temperature sensor) needed to be ordered. To my delight, I was able to get my car back within 36 hours of the drop-off. Throughout the process, everyone I encountered was friendly and Brian kept me updated. Extra kudos to the front desk peeps for answering my inquiry about whether this kind of repair would fall under wear and tear, considering that my car was still under warranty. I highly recommend Jon Miller and their service. I also noticed that there were a twice a few people waiting (Monday morning) when I dropped off my car, which I took as a good sign

Oil change 2 months ago, morphed in to cabin filter change. They claimed prior mechanic broke glove…read morebox, despite glove box working for past year. Claimed either $130 part may work or complete new box for over $1000. My regular mechanic in the city informs me that they put the cabin filter in wrong and part to fix glove box is $30. OBTW...since they put the cabin filter in wrong, no heat comes out of under dash vents. Guys who work there gather around desk and shoot the breeze about all kinds of stuff, in view of customers who are waiting for their cars. Very unprofessional. Would definitely not recommend going here.

I took my 2012 Kia for Struts, tuneup, oil change, you know, regular 75,000 mile maintenance stuff…read more I have always found the guys here to be professional, courteous, no pressure and above all, very very reliable and competent with the repairs. I want repairs done right! They do that, even with older cars (I had a 2005 Toyota. They were fabulous with that one too!)

Absolutely terrible experience. I would never recommend this place to anyone!…read more To start off, I purchased a vehicle through Carvana and noticed that the steering wheel was slightly off-center. Carvana instructed me to bring the vehicle to one of their repair facilities, and Parkertown Auto was the closest location to me. From the moment I walked in, the experience was a nightmare. The service writer immediately started arguing with me, insisting that Carvana would not cover the alignment, despite the fact that I had ALREADY spoken with a Carvana representative who confirmed that it would be covered. After wasting several minutes arguing with me, I finally told him to contact the number Carvana had provided and figure it out himself. When I dropped the car off, I specifically explained that the vehicle tracked straight but the steering wheel was slightly off-center. Later that day, I picked up my car, and the service writer told me the alignment was "all messed up" and that they had managed to get it covered. Great, except I already knew it was covered because I had done my homework before ever showing up. On my drive home, I immediately noticed that the steering wheel was in EXACTLY the same position as it was before they touched the car. So much for fixing the problem. I called the shop, explained the situation, and was told to bring the vehicle back so the service writer could "do it himself." I brought the car back, they had it for about an hour, and eventually called to tell me it was ready for pickup. Then things somehow got even worse. On my way home, I noticed that my car had been switched into Sport mode and, more importantly, MY DASH CAMERA HAD BEEN UNPLUGGED! I immediately called the shop to find out what was going on, and the excuses started flying. Apparently, my dash camera would interfere with their alignment machine. Seriously? My vehicle already has TWO factory-installed, hardwired, forward-facing cameras, but somehow my aftermarket dash camera was supposedly the problem? That explanation makes absolutely no sense to me. I have over EIGHT YEARS of experience in the automotive industry, ranging from working as a mechanic to managing an entire department. I understand how repair facilities operate, what a proper customer experience should look like, and what it means to treat customers with respect. In all those years, I have rarely encountered this level of unprofessionalism, disrespect, and excuse-making. The complete lack of communication, the unnecessary arguing, the failure to correct a straightforward alignment issue on the first visit, and the fact that I had to deal with excuses after discovering my dash camera had been unplugged made this an absolutely unacceptable experience. I went in expecting a simple alignment correction and left questioning the professionalism and competence of the people working on my vehicle. Save yourself the headache and take your business elsewhere. Based on my experience, I would NEVER recommend Parkertown Auto to anyone, and I will absolutely never give this shop another dollar of my business. BUYER BEWARE!

I had an issue with my vehicle was not driving right. I stopped in and spoke to Pete & Kenny both…read morevery professional. Kenny took my car and made a quick diagnosis of the vehicle issue and offered to fix it the same day.. My vehicle was repaired in a short few hours just like he said it would be. Also, did an oil change because I was over due after my repairs were completed. I Highly recommend Manahawkin Shell for repairs. Excellent service & fair pricing! Thank you Kenny for your honesty & excellent service! I will be telling my family & friends to go see Kenny or Pete with any vehicle problems!

My father was a mechanic growing up, so I often struggle to find a well skilled and reliable…read moremechanic. I just moved into town so I was very skeptical. Bringing in my daughter's car. From the very first meeting I had with Pete I was confident and comfortable. He was able to correct. The issues with my daughter's car communicated great was clearly well skilled and pleasant. At the end of the day, the pricing was more than reasonable and I am glad to say I need to look no further for a mechanic. Thank you, Pete! Great job.

We were on our way up to New York (two young children included). They were so quick and efficient!…read moreWe were on the road in no time. They took the time to explain to us what went wrong too. Fairly priced!

100 %. Trustworthy, good value and friendly customer service..I went to Ernie who is such a great…read moreguy bc they have worked on my father's antique f100 for pickup and he recommended them. I needed an oil change and he discovered that mh rear tires were bald like really zero tread . K explained to him that those two tires were replaced after being flat by causeway Nissan. They replaced the tires and suggested a front wheel alignment (clearly a stupid mechanic) bc they actually needed to fix the rear alignment which were where the flats were...I paid 250 bucks only to later find out that they were incompetent, Ernie saw the rear alignment was off and explained why the 2 replaced tires were bald after 1,000 miles.. He never pushed me to get the work done by him he actually suggested I i go back to the deal bc bad work was done. I called my dealership where I bought the one year old car and service manager confirmed serial numbers and records that the rear tires were replaced and the front instead of the rear was suooosed to be done. I left two voicemails with the service manager at causeway and got no response. Don't ever buy or deal with these people.. Ernie was so helpful and proves his trustworthiness and I couldn't recommend a place more. He's done excellent work on my father's antique truck and treated us both fairly and is an awesome guy..thanks Ernie

Always fixes car correctly without doing "unnecessary" extras some in the area do to take…read moreadvantage. If you go in for an $18.99 oil change that's what you'll get and not a phone call saying you need brakes, wheel alignment and a tune up unless you really need that service. I've lived here for almost 30 years and used/tried every mechanic shop from New Gretna to Manahawkin none comes close to K and N. He's busy for a reason because he's good. All our cars are serviced by Keith and his team. We find him to be honest, hard working and fully competent mechanic. Surprised I'm the first to rate this business maybe people trying to keep this gem a secret.

I have a two thousand and three f three fifty seven point three.Diesel.Had them replace the oil pan…read moreafter three weeks.It started leaking, they did nothing about it, kept on going back.She did nothing about it.I cleaned the engine and the transmission pan.And it was still leaking.They said it was only one year guarantee for the oil pan two thousand four hundred dollars later.They got me would never go back again.For nothing

This is my first time since the new ownership and the experience was outstanding…read more They added a Lotta cool lighting and you can drive through the car wash instead of walking next to it. Pretty trippy with the lights. I went with the gold car wash plus interior detailing and was extremely impressed. They had three people go over the car in the garage to clean and detail the interior and they did a really nice job.

Took 25 min for full service with 3 cars ahead of me. I looked in the garage and a worker was…read moresitting in my truck chatting on his phone. Finally another worked yelled at him & he pulled my truck out tooted the horn and walked away, still on the phone. I pointed to the tires which had not been coated & he asked the guy outside to do it, while he was still on the phone. Tires were sprayed from a compressor hookup,.not wiped down. By the time I got home which was less than a mile the tire shine was gone and all over the side of my truck. My black rims were still dirty, tailgate dirty, front grill dirty. I didn't know after paying $27 I would have to come home and finish it by hand , coat the tires & wipe off the excess. Back to Blue Wave!!