1. Loyd's Brake & Alignment

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Seguin, TX

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Loyd's Brake & Alignment

5.0 (6 reviews)

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Discount Tire

Discount Tire

(17 reviews)

Always willing to help and Christopher is a true gem! He helped me schedule my appointment…read moreexplained in good detail everything that they would do and helped me get back on the road safely

Got here exactly at 8 am and there was already a line and even some people with appointments. Stood…read morein line for 15 min. I was told at first I would only need a patch and tires rotation and the wait should be only 45 min since there was 3 people waiting. An hour and a half later they finally got to my car. Unbeknownst to me the tire that had a nail in it was already patched from when I bought the car at the dealer, I could only assume since I haven't had any issues with this car and it was the first time getting a nail in it. Turns out you can't patch a patched tire so my only option was to buy a new one. Of course they try to sell you two tires at a time at least and the only discounts they offer are on sets of four. Took a total of two hours and 20 minutes to get fully serviced, also ended up purchasing the least expensive tire for my car at $139 after the discount tire warranty (best $14 you'll spend, TRUST ME ON THIS) and taxes ended up walking away spending $201 for one tire + free tire rotation. Overall, the service men were very professional and nice. As I observed how they handled the other customers, I didn't see any issues pop off. What kept me from giving them a better rating was the time estimate I was given versus how much time I actually spent there. I would rather it have been an over estimate which I was told the 45 minutes was an over estimate, but clearly it was not. From a customer standpoint I could've gotten a lot more done in two hours if I was told that's how long my car would've took. Dealing with a tire issue has already stressful and inconvenient so I think discount tire should it train their sales representatives to gauge more accurate wait times to improve the customer experience. Update: went to the link and it asks me to log in, also states it is for the Fleet Community and would need a company code to create an account. https://discounttiresf.my.site.com/TiresCommunitys/sprout-social-customer-reviewcaseld=500H000012tMKnYAM

Loyd's Brake & Alignment - tires - Updated October 2026

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