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    Lowe's Home Improvement

    2.2 (26 reviews)
    Ultra High-EndHardware Stores
    Closed 6:00 am - 10:00 pm

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    Buyer beware! I ordered a new riding lawnmower on-line. It was shipped from Victoria, TX store. First issue - they gave us false reasons for delays, so it ultimately was 3 weeks late. SECOND Issue (MAJOR issue) - they sent me a $6000 riding lawnmower that had obviously been sitting outside for more than a year and possibly been used. E.g. it had significant rust on the blades, the paint was faded, many scratches on the paint, and the floor mat was so faded it was nearly white. They are now holding my money hostage until it is convenient for them to pick it up which could be 2-3 weeks. While they did apologize after seeing the photos that the delivery company sent them... they said there is nothing we can do but return your money ONCE the mower is back in the store.

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    2 months ago

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    2 months ago

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    2 years ago

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    5 months ago

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    1 year ago

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    2 years ago

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    2 years ago

    Customer service was very rude her name is faith! You need to work on your customer service or find another job that you're happy with.

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    2 years ago

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    3 years ago

    Customer Service was pathetic. Order missing a part. Was given a number to call if I wanted part. We are not going to get it for you.

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    3 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    5 years ago

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    8 years ago

    Service irregular but my big gripe is they now have only self service key making with few options. They did not have my GMC car key.

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    12 years ago

    This location is 1 of the best home improvement stores I've been too, great customer service, friendly people, fast checkouts. A+++

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    11 years ago

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    17 years ago

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    11 years ago

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    13 years ago

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    The Home Depot

    The Home Depot

    1.7(18 reviews)
    0.6 mi
    $$

    Years ago Home Depot hired only people with experience in the fields in which they were hired…read more Customer service was priority one, not so now days. This Home Depot does have several people in a couple of departments that you can count on. I do wish I could recall their names. I know two men in the plumbing department, that you can rely on. Then one lady in Gardening is very helpful. On my next visit I will gather the names and write a new review. Seems Home Depot has cut back on employees and several departments have no one available. I know you can never find anyone when it comes to flooring, home décor, kitchen design hardware and electrical. However, the men I spoke of earlier will come to your ad in electrical. One other thing. I have recently shopped Home Depot for kitchen drawer sliders, in which they no longer carry. Drives me nuts. My next visit is for roller shades, in which I am sure will need to be cut. The problem is no one seems to work that department, and no one else in the store has the knowledge to run the machine. If they would just give me the code I would do it myself. LOL

    A very large Home Depot. Everything you could want and more. Only bad thing is the 4 self check…read morekiosks for that large store. What were you thinking Mr. Home Depot. You need to double that. I was standing in line 3 deep at 1:20 in the afternoon. It save you money if we check out our own stuff. So the least you can do is put in more self check kiosks.

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    The Home Depot
    The Home Depot
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    Lowe's Home Improvement - hardware - Updated May 2026

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