We called them and asked them if we could return our generator and he said whether the box is open or not we got 48 hours to return it and that was the day it snowed then he started laughing at us read more

Lowe's Home Improvement - Generator - Hardware Stores Near Me - Lincolnton, North Carolina

Used to work at Lowe's. Not a good experience at all. Employees are not encouraged/allowed to give excellent customer service but more often encouraged to obfuscate any customer issues. The quality of all appliances, generators, power tools, lawn and garden etc. are not 1st quality that you would expect if you bought straight from the manufacturer, usually 2nd tier. I have personal experience with a $12,000.00 generator that quit after 19 hours. Was supposed to last a bit longer, all hours were from weekly cycling. Generac refused to replace the whole unit only replaced the motor. Not really satisfactory but was stonewalled after that. Lowe's saw no responsibility. I would encourage everyone to think twice before purchasing from Lowe's. All big box stores are the same, in my opinion and experience. read more

Greensworks tools is a scam they do not keep up warranty without a bunch of questions that you wouldn't even know like asking my wells exact water pressure, water flowed through my pressure washer although doesn't get power greenworks customer support hangs up on me when I can't give him a exact water pressure does anyone else have problems with greenworks tools my pressure washer went out after 2 months and Lowes only has a 48 hrs warranty greenworks has some sorry tools. Do not buy greenworks tools. read more

Lowes home improvement. We bought a Pella sliding door for our back deck April 2 and we are still waiting on Lowe's to finish the install it's now December 6th. Every time I call Beth at Lowe's home office 888-516-1010 she tells me that someone will call me in the next two days which never happens. Come on Lowe's 9 months? Well the came last week to install but Lowe's didn't order all the parts so the installer said see you next year we are now 9 months later and the haven't completed the install. read more

It's Memorial Day Weekend. I needed a spark plug for my tiller so I can get some seeds planted before it rains this evening. I found a plug that will work. Went to check out, but in order to get the self(it's all there is except for the garden center), and I couldn't just enter my phone number, as before, and get my 26-yesr-three-war-combat veteran discount. They want me to install a stupid app on my phone. @#$& Lowes! read more

Horrible service and experience purchasing/picking up an outdoor furniture set. Would not recommend purchasing from this location unless you buy ahead online. Very disorganized. read more

The Lowe's in Lincolnton, North Carolina it's one of my favorite stores. It is usually well stocked with supplies that I need and the staff is very friendly and helpful. read more

We got a washer at a decent price. It seems good so far! Delivery guys were excellent !

SERVICE! with a SMILE! I like it! There were so many people who tried to help us with what we needed. My friend whom I was visiting, needed to make two- four foot dishes out of a durable material that was kid-proof and low cost for a play that her children were in - Beauty and the Beast. The helpful staff at Lowes listened patiently and made suggestions and showed us a variety of possibilities, but coming up with four feet was the problem. Then someone suggested an appliance box - which was free. Ta-da. A dish is born. Truly, it was the best seeing everyone we came in contact with as we walked the aisles willing to help out. They didn't think we were crazy - they just thought it was a normal everyday request and went the extra mile - with a smile. read more

Lowe's Home Improvement - Ok, this was a little creepy. A cut-out that talks and moves some. - Hardware Stores Near Me - Lincolnton, North Carolina

My experience in store with crystal has been amazing in the appliance department . It was our first time here shopping around for a washer and dryer for our new home and she was very helpful. Her customer service was on point, as she helped my wife feel comfortable to select the right washer and dryer to suit her needs . My wife was ecstatic and we left very happy with our experience here . The delivery service wasn't so great afterwards , but Crystal will have us only going here from now on for all our appliance needs . Lowe's is lucky to have employees like her on board because her genuine kindness and patience for her customers is a rare trait to find these days in any business these days . Go in and ask for her :) read more

Lowe's Home Improvement - Crystal's Lowe's appliance department . - Hardware Stores Near Me - Lincolnton, North Carolina

David the manager doesn't like to honor returns. I bought some tie downs that were two big and tried returning them a week after they were bought and was refused until I told them I could contact BBB. read more

This store is perhaps one of the worst managed stores in the Lowe's Chain. Poorly trained employees, bad attitudes and a chaotic atmosphere that makes one wonder how they stay in business. Getting anything done properly at this store is a challenge as placed orders are frequently lost or mixed up and the employees don't seem to have a clue how to do anything. They assign temporary employees to man entire departments without training them and then when the customer complains they blame it on the temp employee. And to top it off, the store has become a huge dog park for any idiot who wants to drag their pets into the store. Not uncommon to see half a dozen dogs in the store at one time. read more

Lazy worker jack at aisle 15 I'm the screw aisle is very Lazy and rude. I ask for help on getting a screw and he said "wait til I'm done with what I need to do first and I will help you." He was just sitting on his lazy butt just tossing screw little by little for 10 minutes. Another person next to me had got help before me when I was there first from another helper. After 10 minutes I went up to him and I said thanks for your help and ask him for his name. Jack said you can give them my name referring to the manager. As a manager I would not tolerate this type of lazy worker sitting on his butt tossing screws and not helping a customer. read more

This place is the worst. Was told an item would be ready for pick on 12/1/19. Called that day and was told it would be ready the next day. Called the next day. Still not ready, but will be on that nights truck(eye roll). Third times a charm. Wrong!!! Called was told they are in and ready for pick up. Great. I drive to the store, wait just to be told they have to pull it and I need to wait for them to grab it. Why not put it up front since I called ahead?? 20 mins goes by, nothing, 30 mins goes by and I ask if they are building the darn thing, "no but they can't find it so the manager is going to look for it". What the heck is the manager going to do? Three people can't find but some how the manager is going......NOT. Thanks for nothing Lowe's Lincolnton read more

If the employees were more knowledgable this would be a better store. They are nice enough, but they don't know their departments at all!

HORRIBLE CUSTOMER SERVICE! I've been here twice and no one cares to help. Tried to buy granite counter tops but the one lady in that section acted like I was bothering her. Yesterday I tried to find a bathtub aerator and the plumbing "specialist" said they don't make them. Then I showed him one on eBay and he said "Oh, well we don't have them, sorry" and walked away. It is worth the drive to Denver to avoid these assholes! read more