I have seen Stacey Vanderpool NP for several years now as my pcp, and she is wonderful. Never had…read moreany issues with the office staff or pharmacy/insurance issues. They do a great job! Also the saint lukes app is easy to use and makes it easier to make appointments message the nurses, view results or look at your bill. I would recommend this office and provider to anyone!

I absolutely love my primary doctor. The problem here is the nurses are a nightmare unless you get…read morethe one nice one. They are rude, inconsiderate and down right mean even tho they are usually wrong. They speak for my doctor and that's not acceptable.

My typical ER is St. Lukes but they have gone downhill horribly. My primary doctor is still within…read moreSt. Lukes which surprisingly gets good reviews. Today at Centerpoint the entire experience was positive. Everyone me and my mom came in contact with was remarkable. There was minimum wait time. From front desk to discharge incredible. They double checked my blood before leaving to make sure I was in the clear. I was not a number that was rushed through. Not to mention one of the staff members was my birthday twin. Everyone took the time to care and provide quality service.

Went to ER with my 28 year old daughter she fell on her knee and messed it up. Here we are in the…read moreemergency ortho the next day redoing the xrays spent 5 hours for nothing and a huge ER bill 100 co pay here.

Dr Lewing and all the Nurses I've encountered were fantastic!!! Dr Lewing saved my life by…read moreinsisting I undergo a cystoscopy despite a CT Scan not showing anything. After many treatments and continued aftercare, my health has significantly improved! The scheduling and vast number of appointments have been timely and prompt. I'm very happy with Dr Lewing and his fantastic and caring team!

I just went to this establishment on Monday and the doctor wanted to run a cat scan there on…read moreFriday. They gave me barium to drink Friday morning and when I showed up for the test after drinking it, they informed me that I had to pay them 360 dollars up front. I was so mad because no one informed me of that. They said they called me Thursday which they never did, I even showed them all my phone messages and their call wasn't there. I left there still hurting and they didn't care.

Two receptionists on Instagram the whole time, took 2 hours to take a dot... worst spot ever!read more

I haven't been to a PCP/GP in years, due to cancer and other medical ailments; as a result, it's…read morebeen more than 3 years since seeing my Primary Care Physician. After 3 years apparently you're discarded and considered a new patient, and every PCP office I called within the Lees Summit and surrounding areas either aren't accepting new patients or they're not scheduling new patient appointments for a minimum of 5-8 months, leaving me without help after severely injuring my back, I was in so much pain, and I needed immediate care, so I made a same day appointment (on a Sunday) at NextCare Urgent Care is Lees Summit (off of McBaine Drive), and they exceeded my expectations in every way. First, you can make an appointment online, and they honor those appointments (no matter how many walk-ins are there before you.) In addition I have received exceptional care. I've been twice in the last 2 weeks, and have had to call in multiple times. They are always quick to respond and incredibly helpful. From the front desk (who is also the R.T./x-ray tech), to the nurse who was so kind, caring and helpful, to the Dr/FNP Thomas Sims, I have received excellent care. I cannot say enough great things about them. If you need immediate care (that doesn't require going to the ER) I encourage you to make an appointment with NextCare Urgent Care in Lee's Summit. You will not be disappointed.

I had a very concerning experience at this CareNow Urgent Care location due to the behavior of the…read morefront desk representative who checked me in. From the moment I arrived, the interaction felt passive-aggressive and unwelcoming. Instead of making me feel like a patient who needed care, I was made to feel like an inconvenience. What stood out the most was being offered a different location to go to, which came across as though I was not welcome at this facility. There was no explanation, reassurance, or effort to be kind or helpful--just a dismissive tone that made the situation uncomfortable and discouraging. When someone seeks urgent care, they are often already stressed, unwell, or vulnerable. Being met with hostility or indifference at the front desk is unacceptable and deeply concerning. Front desk staff set the tone for the entire visit, and in this case, it reflected poorly on the professionalism and patient-centered values CareNow claims to uphold. I truly hope management addresses this issue, as no patient should feel pushed away or treated with passive aggression when simply trying to receive medical care.

I went In with upper respiratory issues, doctor told me she would send a prescription for an…read moreinhaler and a cough medicine, failed to do so. Then I played phone tag with the care now office for 2 days and they just called me back to argue with me about my "prescription" claiming i didn't need one...