DO NOT go here!! Pharmacist is extremely rude - gave me the wrong medication and refused to give me…read morethe one I normally take. Customer Service is the worst i've ever experienced at a Walgreens.

I think the average wait time at the pharmacy is 10 minutes, whether there are cars already in the…read moredrive through or not. Im also signed up to receive texts when my prescriptions are ready, and there's been 3/5 occasions that I've gone after a text has been sent, but my script isn't done!! Probably going to go back to cvs

staff was helpful, but we had to wait in the line longer than usual. the associate called the…read moremanager to the register 3 times and he finally came.

This was one of the worst customer service experiences I've ever had at Walgreens. The photo center…read morestaff were completely unprofessional and extremely rude to my husband. We ordered a poster and received confirmation that it was ready for pickup under the correct name and location. When my husband arrived, the employees immediately dismissed him and insisted he was wrong about the name and that no order existed, despite him showing them the confirmation messages proving otherwise. Instead of helping, they argued with him and treated him like he didn't know what he was talking about. After wasting his time and giving him attitude, they finally admitted that their printer has been broken the entire time. So not only did they fail to complete the order, but they also never bothered to notify us before he drove there. That is completely unacceptable. This level of incompetence and disrespect is ridiculous. The staff clearly do not care about their customers or their jobs. I will never order from this location again, and I would strongly warn others to avoid their photo center unless they want to deal with rude employees and wasted time.

Please consider using a different Walgreens pharmacy than the one at this location. The past few…read moretimes I have opted to give this location my business it has been a very disappointing experience. I had the opportunity to witness first hand what I have always felt when filling a prescription at this location... they must not care about your business. While waiting for a prescription I dropped off 3 hours ago I personally saw 5 other customers who left without their medicine. I also heard a tech in a very loud voice tell a customer that had also come back at requested time that since they were getting a "controlled substance" it would be an additional wait. What happened to privacy and HIPPA? I heard excuses from computer issues to insurance issues and finally they were too busy to assist with insurance. I am not sure why because all but 2 customers left without their prescription being filled. I am giving a 1 star because besides the pharmacy I have always had good service in the store. I will opt out of using this pharmacy from now on.

I only give this walgreens one star & it's because you have to put a star !!! the pharmacy staff is…read moreextremely rude !! they never have my prescriptions ready & when my dr contacts then they claim to have never been contacted

Why is it that it's ok for this pharmacy location to not answer phone and you can be on hold for…read morehours and no response, drive through service is horrible, in store service is long wait and terrible too. The pharmacist on site doesn't seem to care about the level of care nor timely service he provides. Someone really needs to evaluate the level of service quality being provided at this pharmacy location. Pharmacist apparently was on his break. Unbelievable knowing he has appointments and other customers and staff waiting on his role of service. Wow!

The pharmacist was great finding a sleep aid that would not effect her other meds very nice man!read more

The short chubby pharmacy technician is very rude don't bother asking her questions unless you want…read moreto be spoken to as if you're a moron for a basic insurance question. Last time I came here she was arguing with someone in the drive-thru. Not sure why they keep her around when the other technician is very professional and nice; a complete 180 of the rude one

There are plenty of Walgreens in Lubbock. The line was deep, they were helping just one person for…read moreover 10 minutes, he was just standing there and him and the pharmacy staff weren't even talking, no clue what they were doing. Other pharmacy staff was walking around, and would look at the line but not say anything out offer help. This is the case every time my doctor sends my scripts here.

Avoid this Walgreens if you can . Management (Gabby) very rude and stern with my wife and mad her…read morecry .

0 stars for this crappy place. Had 2 people go in front of me to be checked out. Guess you have to…read morego to the exit of the line to be checked out first here. Why even have a entry for a line to be checked out if no one is gonna follow rules. Terrible employees

I didn't even want to select 1 star but it wouldn't let me leave a remark, anyway I had a…read moreprescription to fill and I was going out of town Justin who is a pharmacist out there wld no fill it for me, I was going to be on the road for 3 days and he expected to have me find a Walgreens somewhere in another state and stop and he wld transfer my medication, not only is that inconvienant it was dumb if you asked me, he cld have done a 1 x courtesy fill so I wouldn't have to worry about my medication on the road, IS THIS CUSTOMER SERVICE WALGREENS NO IF YU ASK ME, OH AND BY THE WAY THEY NEED TO PUT A SMILE IN THEIR FACE THEY DONT LOOK LIKE THEY ENJOY THEIR JOB WITH THE FROWNS THEY HAVE ON! 1 unsatisfied customer I HATE WALGREENS CUSTOMER SERVICE, I AM GOING TO TAKE A PITCURE OF THE STAFF AT WALGREENS JUST TO PROVE HOW THEY DO NOT SMILE OR GREET YOU LIKE THEY SHOULD!

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-Sa 10am-1:30pm, 2pm-6pm

Won't sell alcohol to someone over 21 if someone else is with them without an id, dumb as shit and…read morejust had to go to the gas station next door where they sold it without a problem. Annoying as hell

Won't go here again. Went in a little after they opened one morning to pick up a few things before…read moreheading to work. I was not going to have time after work, so I figured to go in, get my items and get out quickly. When I walked in, I did not see any employees, so I just went and picked up my items. When I was ready to check, no one was at the front and I had to use the self check out. The scanning plate was so dirty, some of my items did not scan, so I hit the alert button, hoping an employee could come and help, or void the transaction and take me at a register. Stood there literally for like 5 minutes and no one came to assist. Walked to the back of the store asking if anyone was around, loudly. No response. Basically it was a ghost store. I did not want to go in the back for fear of cameras thinking I was going to steal, so I just left. Will never go back to this store again.

Employee w/glasses (6'3") acts suspicious : from front counter,…read moreFound an aisle blocked off cosmetic section. Does theft occur here often? Employees spent more time jibber-jabbering (front counter) than what they BELIEVED they were doing : Loss Prevention. Then the already lost item : from when (????) Rhetorical : Could have been prevented ?? Makeover from last Oct. looks good; but discourteous front end. Should be able to - weigh prices - w/o Looming Suspicion. (#pricesaversunday)

I've used Best Discount for all of mine and my family's pharmaceutical needs for nearly 15 years!…read moreExtremely professional and highly knowledgeable staff. The staff has become an extended part of our family! Thanks Best for keeping us happy and healthy for over a decade!