They are amazing. From the owner, to the caregivers to the scheduler we literally could not have…read moresurvived the needs my 88 year old mother and 92 year old father required at the last minute. They are so organized and supportive. If I could give them 6 starts I would! We will continue to use them indefinitely!

I needed a caregiver to support my mother, who has dementia, for a night to come to an event my…read morebusiness was having. Her caregiver, Bernadette, was excellent. She cared for my mother with compassion and kindness. She treated her with respect and love. She helped my mom eat her food and drink her drinks. Accompanied my mother to the restroom. Assisted her in her walking and transported her to and from the event. I couldn't have asked for more from this service. I had no worries that my mother was cared for while I hosted this dinner. Gold stars for Nightingale Senior Care!

I had an unsatisfactory experience with the hiring process at Home Instead…read more The initial phone conversation with Chloe went well - she seemed professional and explained the typical hiring requirements like the HCA certification, TB test, and drug screening. However, when I went to her office to pay for the background check and fingerprints, the communication broke down. I asked Chloe about the next steps after clearing the TB test, and she stated that the next step would be the orientation. But then, almost one week later, she told me that in addition to the orientation, there would also be some sort of additional test that would take 2 days. This was never mentioned earlier. When I asked Chloe why she never mentioned the additional test, she stated that it was not her responsibility to provide me the complete hiring steps, and that I was the one looking for work and had to go by whatever the company requires. I believe any professional organization should be transparent about their entire hiring process so candidates know what to expect. Chloe's response came across as rude and condescending. Ultimately, I ended up wasting money on the background check and time, which is unfortunate. I would have appreciated more upfront communication about the full hiring process from Home instead. Transparency and clear communication are important, especially for caregiver roles where trust is critical. I cannot recommend this agency based on my experience.

Doreise Oliver shows she and her team care. She took the time to come out and really get to know my…read moreHusband and myself. Doreise really listened to my concerns and understands that care and respect go hand in hand. She followed up with me after our Care Professional came out. The entire team is very professional and thorough. They have asked very thorough questions so that they can know my husbands needs. Home Instead Placentia doesn't just throw a caregiver in to get paid. They really try and find the right fit. Thank you

Horrible horrible care organization. I'm very disappointed with the level of service provided by…read morethis home care agency. Over a 10-week period, they sent 9 or 10 different aides, making it impossible to establish consistency or trust--something critically important when caring for a loved one with dementia. Many times aides would call out at the last minute. Many of the aides were not properly trained to handle dementia-related behaviors and often seemed unprepared or uninformed about the patient's condition. One aide who was onsite for 3 weeks, finally decided to take some initiative (only when a complaint was filed with the organization) and then had one rough day with my mom who has dementia and then gave up entirely saying she couldn't "take the stress". Several lacked initiative entirely--some spent their time sitting on the couch rather than engaging or assisting with care. This lack of attentiveness and professionalism was deeply concerning. This caused me as mom's daughter to do things on my own for my mom and then this was cited as an excuse for them - "that you get frustrated and then do things on your own". Despite having full knowledge of our location and the fact that we have four cats (disclosed from the outset), the agency later cited "distance" and "pet presence" as reasons for their staffing issues. This feels like an excuse rather than a valid explanation, especially since they had all this information from day one and should have noted at the beginning that our location was not ideal for their service area. Instead of taking responsibility or working toward a real solution, the agency repeatedly pointed to false or inconsistent reasons for their inability to provide reliable service. The result was a stressful and frustrating experience during a time when stability and compassionate care were most needed. I would absolutely not recommend this agency to families seeking consistent, qualified, and compassionate home care - especially if you have a family member that requires special care.

A lack of consistent staff, a lack of professional office staff, a lack of customer service, and a…read morelack of pretty much everything else except doing what is necessary to administer a nursing contract besides saying they can and not following through! Do not select HomecareProviders!

I can't recommend Visual Effects Optometry enough! From the moment you walk in, the experience is…read moretop-notch. The staff (Diana, Daisy and Michael) are consistently wonderful- they're always professional, welcoming, and efficient, which makes the check-in process a breeze. Overall this place is fantastic- you can tell the entire team truly cares about their patients. As for Dr. Nguyen she is simply amazing. She takes the time to be thorough, answers every questions, and provides expert care with a personal touch. We've been going to them for 7 years now and we couldn't be happier.

I had an urgent situation where I needed to get a prescription for pickup. I was told it would be…read moreemailed to me, so I waited--but never received anything. When I called back to check on the delay, I was told their scanner was broken. Given the urgency, I would have expected a proactive call to let me know so I could make other arrangements. What's frustrating is that after the delay, they suddenly were able to email the prescription anyway. The lack of communication and nonchalant attitude throughout the process felt unprofessional and unreliable. Because of this experience, I'll be taking my business elsewhere.

We are so grateful for the exceptional care 1Heart Caregiver service has provided for our mother…read moreduring hospice. Cesi, the owner, is truly outstanding--professional, timely, and incredibly compassionate. She understands family dynamics and handles everything with such respect and care, which has brought our family a great sense of peace. All of the caregivers have been incredibly kind, thorough, and always on time. But we especially want to recognize Sugar, who has been an absolute blessing. Her gentle, loving care and attention to detail are remarkable. She sends daily updates and photos, sings with our mom, and is always willing to FaceTime so our family can stay connected. It means more than we can express. I couldn't recommend this team more highly. Truly five-star care. Sincerely, Shari Abdalla

Ali and Cesi are incredible! They are very responsive and sweet people. Ali helped me right away…read morewith receiving services after surgery during recovery when I needed it very much. They provide wonderful caregivers. I have received nothing but exceptional service. They always updated me right away regarding any changes and worked with me to give me the best schedule to fit my needs. I highly recommend anyone who needs caregiving services to go with them! They are the absolute best and will take care of you! Thanks again so much for everything, I appreciate everything!

I am sending a rave review to Cogir of Brea. As an entertainer, I started…read morePlaying for residents when they 1st opened. There were only 2 residents and over the years grew to full. I get so much enjoyment sharing my talents with the residents and gracious staff. I feel so rewarded to see the smiles on their faces. I try to give the residents a fun hour of music they love. They have become my other family. Thank you to Jenny Sandstrom for continuing my relationship here. What a pleasure to play every month at this beautiful well run facility. When you see smiles and happy residents you know they are well taken care of. Hope to continue to bring this joy. Al Valdez

My daughter reviewed many facilities for her dad. Of the top five, Cogir became the most…read morefavorable..Every person in the facility, was so nice, and empathetic. The patients seemed very content and at home. The facility is comforting, clean and well maintained. After many visits, personal meetings with personnel and observations of staff and relationships with residents, my daughter felt the most confident and comfortable that Cogir was the right place for her dad. I was extremely impressed and at ease that Cogir is so into the needs of their residents and their family. Highly recommend Cogir..

I highly recommend this senior placement company. Working with Nick to place my loved one in a long…read moreterm facility was a pleasure, and I felt that he really cared about the well-being of our family. He never recommends a location unless he has personally toured that location, and confirmed that it provides quality and compassionate healthcare. Thank you for making a difficult process much easier for us!

From the owner: When it comes to the difficult task of finding the best care for our loved ones you need someone…read morewho can help asses their needs. You need someone who will be with you every step of the way. From getting to know you and your loved one, guiding you through the maze of obtaining needed funding, and visiting the facilities that are right for your loved one, we are right there with you. We pride ourselves on helping you in every way possible.

One of the best hiring experiences ever! Ms veronica is a very kind soul, has a calming presence,…read morewith a huge side of compassion! There is no questing her being absolutely perfect in her field:)

This is a really great place full of positive optimistic energy emanating from a great group of…read moretruly amazing people working together toward One goal .. Optimum care for their Clients and Employees"! What a Blessing it is to put Ourselves in their hands and to feel Safe and Welcome by Them"!! Gratefully Aida.