The movers were friendly and helpful. They were on time and finished the job quickly.read more

When looking for movers I knew Yelp wouldn't STEER me wrong. It was easy to request a quote from…read moreseveral Yelp guaranteed moving companies then communicate with a few to get the best rate. Charm City Movers was professional from start to finish. I completed a Moving Quote Request on a Saturday, and they called me on Monday with some questions. Andrew was very friendly and professional. My move included moving furniture from White Marsh to Mount Washington, with a stop in Timonium to drop off and pick up more items. A three stop move with lots of stairs at each location was quoted at $750. This was reasonable since I had anticipated spending about $1,000. Their window for a Friday move date was between 10-12. They called when they were about 20 minutes away and met me promptly at 10 AM. Four guys in a huge truck arrived and got right to work. Within half an hour we were on our way to the second stop to drop off a bed and retrieve the rest of the furniture. Off we went to the third and final stop to unload everything. I was nervous about large items fitting up a narrow stairwell, but the guys assured me that if I had measured right, they would have it all fitting in the apartment in no time. That they did. When everything was unloaded, the driver went over the listed items and made sure everything on the list had been moved and put in the apartment. The price quoted was the price I paid, and they were done in exactly two hours. I tipped each guy in cash and felt a huge sense of relief when they drove away - knowing moving day was successful and complete. Great customer service and fast and efficient movers.

I must say that I was in a crunch and was able to call and get scheduled the next day to move a…read morepiece of furniture. Customer service was polite and the pricing was great. Day of, there is some work to do. I was confirmed that morning of the move to be on location by a specific time. Well as I waited I was informed of logistical issues with the driver. Honestly, when dealing with people that are taking off work to be present during delivery, and the service they are paying for is late, it's such a frustrating situation. Nonetheless, this shifted everything about 40 minutes behind schedule and they still were able to complete the job. The guys were apologetic and I got my furniture. Would i come back for service? Yes. But likely leave more wiggle room for the time.

Poor customer service and the movers were not professional. They lost some of my items and still…read morehad to pay another moving company to complete the 800 jobs I paid for. Bad business! I used this company multiple times because I believed in the brand, but NEVER again. Just horrible!!

Was very courteous and prompt. Price was very reasonable. I received same day service to have…read moreitems removed from my home.

No complaints. On time. Good price. They even cleaned up the leaves and debris and left the area…read morenice and tidy. Thanks Edwin.

I needed to relocate to Baltimore and was referred to Orly moving…read more Let me start by saying that Liz who was my contact was EXCEPTIONAL in the process of preparing for this move. The cost was comparable to the 2 other quotes I had received. On the day of the move, I ended up in the hospital, and with a few friends to direct the process in my absence, it really went off without a hitch!!!!!!! When it came time to deliver everything, they were efficient and careful with most things and nothing was broken in the process. there were 3 issues... 1) they could not get a couch out of the old apartment (Even though it was brought in) and they left it and I had to pay to dispose of it. 2 )When they unloaded everything unbeknownst to me a number of items were placed in the garage. (I am in a wheelchair and couldn't watch everything. I had to pay someone else to bring them in to the condo. 3 ) I spent $250 for $25,000 in additional insurance and after unpacking I realized the tub with an essential computer for my business was missing. The computer while valued at $800 was secondary to the files and records on it that were not all able to be backed up. When I tried to find out what happened they said they talked with the lead mover and they didnt know what happened to it. And because I was still sick from being in the hospital and couldn't unpack everything quickly, they said because it was 14 days later that I could not make a claim. While the move was accomplished and with relatively little trauma, I can not recommend Orly moving.

Moving can be traumatic - there is a lot that has to go right before, during, and after. I have…read moreused Orly twice - once for my organization, and once to move my mom's stuff out of her retirement home after she passed away. Both experience were exceptional. The entire process from getting an accurate quote, to the team showing up on time, taking care of the items (they did the packing up of my mom's stuff as it was too difficult for me), to moving items to their eventual place, was easy. I used a different mover (found on CraigsList) when I moved out of my home into my apartment and I ended up doing at least 1/2 of the work. For my mom's move I sent Liz pictures of what was in her room, the team showed up on time after calling me when they were a few minutes out, were kind, packed things with care, and made sure I understood the process. Frankly the bar is so low for this type of work, that it isn't hard to be disappointed (showing up on time? Charging what the quote reflected?). The local team is great. Payment was easy. They work their butts off. When I eventually move again, I will only use Orly.

Was a pain at every step of the way. Two days before my scheduled move, they informed me they were…read moreactually coming one day early. This meant I had to stay up basically through the night packing, which caused me to do a worse job packing efficiently and choosing what to keep. Next, they charged me way more than the quoted price and a bunch of extra fees never previously disclosed (the head of the moving team was also pretty rude). Lastly, they delivered my stuff over a week and a half after my requested date, despite plenty of notice. This meant living in an empty apartment and starting my new job without anything. Incredibly frustrating. The quote was lower than other companies, and now I see why. Not worth it.

I inquired for a quote and got a very rude person named Vanessa. When I told her I would be passing…read moreon their services I received this nasty response on text. This type of follow up harassment is very unprofessional for a business that claims they are "very good" and BBB accredited "I have been doing this for 25 years. and I wish you the best of luck on your move. Such litle patience will get yu the type of company that you deserve. We don't think you're a good fit for our company either anymore." Screenshot attached to verify authenticity

This company is not reliable and needs to change its name! They give the impression they are a…read morecaring and reliable company. Their actions showed otherwise! They gave me a quote, we set a date and then they cancelled three times. Then they set another date. I took off work and they did not show or have the decency to say they were not coming. SHAME ON THEM,,,Do YOUR HOMEWORK, THIS COMPANY IS NOT RELIABLE!

Absolutely Exceptional Moving Experience with Trinity Movers! I cannot rave enough about Dominic…read moreand his amazing team at Trinity Movers. We used them once before in 2021 from a Bolton Hill FB group recommendation. They moved us again yesterday on the July 4th holiday with three incredibly kind, strong, and professional movers who spent the entire day (from 9am to 6pm!) helping us relocate with care and a wonderful attitude. From the moment they arrived with their huge, spotless truck, we were impressed. They carefully disassembled our beds, wrapped and secured every item using their own moving blankets, and treated our belongings with such respect that not a single thing broke--not even a scratch. At the new house, they placed every piece of furniture exactly where we wanted it, even helping us lay out the rugs, reassembling the beds and moving things around when we changed our minds(!!). They took only a brief lunch break and worked tirelessly with incredible attitudes the entire time. Such lovely, hard-working people. And the kicker is that their pricing was unbelievably reasonable for the top-tier service they delivered -- lower than the other estimates we received. If you have a move coming up, please contact Dominic at Trinity Movers. I recommend him and his team without hesitation and would hire them again in a heartbeat. They are simply fantastic. Contact info for Trinity Services LLC is Dominic (owner) via Tel or Text: 210-330-6971 or email: trinityserv18@gmail.com. Their website is https://www.trinitymovingsolutions.com/

This service was really poor and unprofessional. The driver was rude and unprofessional. I would…read morenever recommend them or use their services in the future. They rough handled my belongings. I just noticed deep scratches on my dinning chairs. I really feel bad right now because my dinning chairs are new and now they have scratches all over. Don't use this service or you will regret it. They treated me poorly and I am not happy about it