Friendly staff. Great selection of movies and CDs but the vinyl lp selection is very limited.read more

It's nice to see stores like this these days. Used media stores that still cater seriously to CDs…read moreand DVDs/Blurays are getting scarcer. It's really nice that if you are looking for something they don't have, you can create an account on their site and save your search so that you will be informed if it comes in to any store. It's also nice that they will transfer your items to any store you wish for free for pickup. It's unfortunate though, that quality control is pretty poor across the chain. I've ordered CDs and received discs that are scuffed or otherwise less than mint. Yes, their business is in used merchandise and used merchandise is often not perfect, but there is no disclosure of condition at all. They seemingly cater to collector types, so I think that is an omission that should be addressed.

I screwed up my own order twice, and they managed to sort it out for me immediately, both promptly…read moreresponding to my email about the screw up I did notice, then calling me to ameliorate my second one which I hadn't

I love coming here. It's very well organized and has really friendly staff…read more Each time I come in, there's always a tournament of some sort going on and it makes me happy to see it, whether it be small or slightly larger. It's a nice place to look for a gift for those geeky type of people too that are into cards, comics, action figures and board games. There's so much selection and if they don't have something, they will try their best to get it for you.

These guys are great! I have purchased quite a few used and new CD's from the over the years…read more Always fast, never an issues. Recently I bought a Headstones CD and it never showed up. Canada post lost it. Even though it wasn't their fault The Beat Goes On sent me a replacement CD free of charge. I will continue to be a loyal customer!

Horrible customer service…read more Expensive movies that I've seen at thrift stores selling for a lot less I won't return to this and their other locations

The best rental store I've been to in years! Great little independent retailer with a huge…read moreselection and fair prices. Also has great deals on used discs. Great for VHS, DVD, and Blu-ray. Very knowledgable and experienced staff. I've been many times and I hope to be back many more :)

This is likely the only place in town to rent movies. The selection is fantastic and the prices…read morecan't be beat! Unique and a hidden gem!! Far out man!!

always helpful, always available troubleshooting. I recommend this place. The are very…read moreknowledgeablel about their products. Sometimes there is a bit of a wait. but they go by numbers so it goes pretty fast. Prices are very fair

Very terrible service............The worst ever! Service has…read morebeen cut off for weeks without any explanations, and it is IMPOSSIBLE to get anyone to attend to you by phone or by text messages. They just ignore you, after collecting your money........and then go on advertising for more business.