I'm writing about the one in Nerang - which is owned by the same person. I saw reviews about free wifi - yes got that, clean - no not really, soap powder all over the floor - doesn't look like it's been swept in days. Says they are family friends with games, etc. for kids - nope but nice big signs to say you are under surveillance - it's in the middle of a strip mall, it doesn't need surveillance - there is clearly nothing to break. No clear instructions on what to do or cost. No change machines, so if you don't have a swipe credit card, then you have to bother the stores around the laundromat for change. And the softener dispenser gladly takes your money and doesn't have anything to dispense. So gobbles up $2 of your money. I called the owner but no response, just leave a message - I'm sure I'll never hear from them. Says it's air conditioned, nope another misnomer.
The machines look new but who knows how often they clean them or run a cleaning solution through them. If you have time, go try out the other establishment close by - might be friendlier, nicer and cleaner. read more