I had the best time here! Gelato was wonderful and had a tumbler made which is a treasure! The…read moreatmosphere is so loving and joyful! You can't help but smile when you're there! Great things are happening at Gigis playhouse and Hugs and Mugs!

We didn't eat here, but went inside because we saw that they had shirts displayed in the window…read more Our son had thrown up in the car and we needed to get him new clothes. I asked a lady inside if she carried clothes in my child's size, and she GIFTED me a shirt. Meanwhile, the staff member was so sweet to my son. We were in a hurry to get back on the road so didn't stay to sample anything but we will definitely be back.

This store was very close to my hotel so it was an easy solution for me when I wanted to bring home…read morea Cubbies souvenir. I had attended a Cubs game earlier in the week but was searching for a pair of socks. I love socks and always try to grab a pair or two everywhere I travel. Well this was a great stop. The staff wasn't really engaged (barely spoke to me even when I asked for a fitting room) and the fitting room itself was filthy (clothes everywhere) when I tried on a shirt... but their sock selection was awesome. They are owned by Lids so you can use your Lids card there as well! I picked up a pair of Chicago socks and chewed on buying a funny t-shirt. I ultimately decided not to buy the t-shirt because it was $30 which seemed a tad steep to me. I went online and bought it from another company for $21. I'd stop back in on a future visit but only if I was self sufficient because the customer service is non-existent.

I returned an item here and when I left, I realized a couple days later on my cc statement that…read morethey CHARGED me the amount instead of refunding it. When you try calling the number, it doesn't go through. I should've known when I got my original receipt and not a new one that something was wrong. Super annoyed because it was a big amount. Mall isn't near me either so I'm taking it up with my bank.

I went to go buy hair pieces for a show I was doing, I asked to see one piece in a different color…read more The older Asian man working seemed totally inconvenienced, he sauntered over looked around put the pack down. I picked it up to see if it clipped on and he pulled it out of my hand and said its the same thing as the other one. I said I just wanted to look at it If I'm going to buy it. He said well it's the same and I said ok I'm leaving your customer service is awful you have a bad attitude and he says "you have a bad attitude". I put down the makeup I was holding and said I could bring a lot of business here but you ruined it and he laughed at me then I walked out. HORRIBLE EXPERIENCE, very disappointing since I live in the area. By the way I'm a hair and makeup artist and do a lot of theatre, very disappointing. Half the items were very cheap anyway.

Awesome spot for affordable Chicago souvenirs for under $5. There are Chicago plates with stands,…read moreshot glasses, Chicago hats and caps, sears tower souvenirs and a lot of other things. The owners were very welcoming even though we showed up past their closing time. It was worth it for them. My friend and I spent over $100 in souvenirs.

5/5 stars for customer service and variety…read more I've only been in this particular Hallmark a couple of times, but when I am here everyone is very friendly. Staff greets you upon entering, they ask you if you need help, etc. The selection here is above and beyond anything I've ever experienced at a Hallmark store. Hubs and I visited during their holiday open house and shelves were stocked to the gills with a wide variety of items; decor, edibles, puzzles, accessories and more. It really is a one-stop-shop for all things gift-y. My main reason for visiting was to pick-up a 60th anniversary card. They are nearly impossible to find at big box stores. Hallmark had several options for me to choose from at all different price points. Yay! Needless to say, I ended up over by their Keepsake Ornament display. Big mistake. I don't typically buy tchotchkes, but there was a perfect ornament for my parents that I couldn't pass up. Hubs was amazed with their selection of Star Wars items. We spent $20 more than anticipated. Oh well. I'll definitely be back before the holidays are over. You can't go wrong here. You'll find something for everyone on your list.

it seems every time I try to use my free monthly card there is a problem. Either they are out of…read morethe cards with the coupon or it's difficult to use a different style. I frequent many other hallmark shops and have never had a problem

So I was in a hurry and had no choice, but to go in Rally house, I needed a gift for my husband. I…read morehaven't been in the store for quite some time because I could never get good service. Today was quite different. I walked in not knowing what I wanted and three wonderful young men jumped into help! Deonte, Jacob & Mikie! There are no words to express how amazing these three young men were. They truly went above and beyond and really wanted me to find the perfect gift for my husband. I did not have much time and they were so quick. Other people were coming in and out of the store and they were so quick to help everyone. It seems like just a fun store, everybody was just vibin with each other! I can't wait to go back and spend more money! Seriously they blew my mind. I once said I would never shop at this store again and now I can't wait to go back! great selection, prices, & WOW the customer service was outstanding!!!!!

Great selection of anything you may want for your Chicago teams. Best next thing to looking for…read moremerch at an event

We just toured the Old Post Office with John. He did a great job! The space is amazing and…read morestories compelling.

Took the Art Deco tour yesterday, what a great way to learn about some of the history of Chicago as…read morewell as the gorgeous buildings!! Our guide was knowledgeable and kept the tour interesting. Unfortunately I flew out yesterday afterwards, but will definitely be back to check out the Center as well.

This area is conveniently located to the airport. I was surprised how little options there were for…read moreeating establishments. We ended up at Chili's which was good. The Target is in the middle of their remodel and will probably be nicer when it's finished. I wish they'd had a larger area for souvenirs. One kiosk isn't enough especially so close to the airport. In the end we got what we needed and had a good lunch.

From the time you walk in the door, you will see how this shop is a gem. Something for everyone!read more

It is my Happy Place and Terri is a wonderful proprietor. Looking forward to going to the…read moreGalentines event on Thursday, February 6th.

Love going here for the gifts and cards! My family is generational in going to hallmark stores for…read morethe milestone birthday gifts to the christening gifts to the just because moments and Hallmark always comes through! This store is filled with wonderful ladies always willing to help and give you idea suggestions if you are stuck in thought. Sign up for the rewards program and you will always get coupons and free cards! You get back every penny you spend here with the smiles you bring to others faces by receiving your kind and thoughtful card and gift!

Thank you Karen and Jen for helping me get my perfect Hallmark holiday wine glass! I felt…read moreincredibly safe and very welcomed into your store. Thank you