I was referred to UENO Clinic by my general dentist, One Dental on Foxworthy, because I needed all…read morefour wisdom teeth removed and a dental implant.
** I want to preface, I have MAD ANXIETY with all dentists appts.
CONSULTATION
Honestly wasn't sure if I wanted to do it in multiple procedures or just get it all over with... I went in open minded.
The consultation itself was quick & thorough. Watched about a 10 min vid on pros and cons of wisdom tooth extraction, had X-rays taken, and then met with Dr. Reed Rayher and the team. Dr. Rayher was super chill and easy to talk to. He made a few recommendations, answered my questions. I felt comfortable enough to say, "Just knock me out and do everything at once."
He also talked to me about using a healing treatment made from my own blood (I have absolutely no idea what the technical name is, so don't quote me ), but it's placed into the extraction sites to help promote healing. My response? "Fk yeah." Anything to recover faster.
Now... the one major hiccup.
I had planned everything around this surgery.. time off work, my ride, meal prepped, prescription picked up, and even started the required antibiotics and diazepam before the procedure. Then, about three hours before my appointment, I got the call that it had to be canceled because Dr. Rayher was sick.
I was fuming. I worked up all the nerves for the procedure just for it to not work out. I definitely cussed up a storm on the phone w/ nurse/clinician. While apologizing for my foul language because I knew it wasn't their fault. Just really an unfortunate situation.
Despite that, the team did everything they could to make it right. They got me rescheduled as quickly and the nurse/clinical even took the time to talk with me about the antibiotics that was making me feel awful. They helped switch me to a different antibiotic (thank you... I really hate amoxicillin).
&& incredibly thoughtful gesture, they also comped my sedation because of the cancellation. They absolutely didn't have to do that, but it meant a lot and showed they genuinely cared about the inconvenience I experienced.
Fast forward two weeks... procedure day finally arrived. Same 9 yards. Prepped on the prescription medicine, my ride, meal prep.
By the time I got there, the diazepam had already kicked in... I wish I remembered (or asked ) everyone's names because every single person I interacted with was incredibly kind.
The assistant who brought me back.. so sweet. Got me hooked up to all the monitors, and even brought me a warm blanket. One thing you probably don't even realize made a huge difference: you narrated everything you were doing. As someone with dental anxiety, hearing "I'm putting this here..." or "I'm going to hook this up next..." kept me from getting startled. That simple communication helped me more than you know.
Then Dr. Rayher came in with another staff member.. so I knew it was about to start and my anxiety once again was through the roof cause I know it was about to begin. Not to mention once the sedation started... ive never done this sort of thing. I was definitely panicking... to the point where at one point, I actually pulled my oxygen mask off. I WANTED OUT of that chair.
Whoever gently rubbed my forehead and reassured me--thank you. (I think he mentioned dirt bikes at one point? ). Seriously. That small act of kindness grounded me so much in that moment.
Dr. Rayher also continued talking me through the sedation process instead of just doing everything in silence. Again, as someone with anxiety, hearing what was happening made such a difference.
Finally, to the person who wheeled me out afterward and patiently went over all of my post-op instructions with me: thank you. Waking up loopy wasn't super fun but your warmth, patience, and friendly voice made the experience so much easier.
Overall, this place exceeded my expectations.
I'm now recovering from having all four wisdom teeth removed and a dental implant placed, and so far everything has been going really well. I have my 1 week follow-up and my 3 month implant check coming up. This time im looking forward to it while being coherent.
If you're fortunate enough to get referred here, I would absolutely recommend UENO Clinic and Dr. Reed Rayher without hesitation. 10/10 experience. Thank you to the entire team for taking such great care of me.