We stayed here for 2 nights. It is a good distance from the airport we flew into. I think it was over 3hrs drive, but we set up a car service with the hotel for pickup at the airport. It's a nice location with lots of parking, there is a restaurant inside and within walking distance of restaurants and bars. There is also a spa, but it's limited and not a lot available. The hotel is clean and nice inside, and the staff is very helpful with suggestions of what is nearby. They also provide a map; the elevators are very slow, and the room is good and clean, but the hallway had a weird smell the entire time. The bed was okay, but the pillows were thin, and we didn't spend much time in the room so that didn't bother us. We had the window open during our stay, and it was nice outside the entire time. The bathroom was small, and the towels were very small and thin. But for the location, it's worth it. read more

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We checked into this hotel on 16/8/2024 and requested a quiet and we were allocated a room on the fourth floor. Around midnight we became aware of extremely loud noise emanating from a lower level of the hotel. We contacted the night manager by phone who informed us that the music would continue until 2 am and he was neither willing or in a position to lower the volume or turn it off. On the morning of the 17/8/2024 we met Mr. Dermot McManus, the General Manager of the hotel. Having explained the situation to him, his singular response was that he would have to look into "both sides of the story". Mr. Mc Manus undertook to contact one or either of us the following day in relation to what had happened, however, we have not heard from him up to this time. We then wrote to the owner of the hotel Mr. Pat Mc Donagh who ignored our letter. There was no sense of a duty of care or a deliverance of hospitality which might have been reasonably expected. If you want a nights sleep at the weekend AVOID, AVOID AVOID. read more

Enjoyed my stay in this hotel with Irish friends during bank holiday weekend,I was well impressed, hotel had that modern finish i like. Staff was friendly and welcoming, it was very Irish weekend,I was eating Irish food and was out to Irish pubs chatting to locals, very friendly people and that accent! It was my first time in Galway and I really liked it, definitely coming back again. read more

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Beautiful hotel, lovely staff and gorgeous food would highly recommend if you are in that area read more

The fry up was over cooked and dry. The only moist part of it was the bacon which I assume was boiled. The staff in the morning were superb, a stark contrast to the evening team. Both nights we were neglected and waited 40 minutes to get our bill after asking 2 or three times when it wasn't even busy. The second night my wife and I ordered a steak which was extremely hard and near impossible to eat for the price of 28 euro each. It was literally the worst steak I've ever had. My side order was wrong and when asked where it was I was told what I ordered wasn't on the menu and that the waiter must have misunderstood. When asked how dinner was after finishing I said "not great if I'm honest", the girl said nothing and ran my card through the machine and brushed the issue aside. I've never complained about food before, this was the first time I mustered up be courage to say something because it was that bad and I couldn't justify paying that price for it. It is for this reason I've downloaded yelp and written my first review. We also made a trip to the spa, the staff were excellent, very professional. However the layout of the spa is very poor. The relaxation rooms are beside the jacuzzi, which was populated by 15 people shouting and screaming at each other. It was impossible to relax, but that's not really the staffs fault. In short, the dining experience is absolutely awful and the hotel doesn't really offer much in the ways of activities or entertainment. read more

We were looking for a good midpoint, to rest from our recent Galway visit and this was just what we needed. It was about 40 minutes from Galway- an easy ride. The hotel and amenities are amazing! The restaurant was delicious and their rooftop bar gave us an unexpected, and wonderful experience. One side note, they do have a spa with jacuzzi/steam room facilities, but it costs 15 euro if you are not getting a spa service. Other than that little hiccup, it was truly what we needed to relax and rest up. read more

Stopped in for lunch at the pub. Great sandwiches and chips. This is a big place and with a wedding in the works at the hotel the pub began to fill up with the befores crowd but there was still plenty of room for everyone. read more