I called 2 wks ago, desperate for a local vet to look at our dog's ear which was swollen and infected. This 10-yr old lab-ridgeback cross loves putting his head under water, makes friends with everyone and only barks at bears, but he is absolutely irrationally terrified of vet offices & lab coats. The staff provided an estimate over the phone (quite accurate), booked a Sunday AM appointment for us, and then shuffled other appointments to make time to complete the anesthesia & emergency aural hematoma surgery the same day. The office staff were very understanding of our pup's intense fear and the ladies were calm and comforting. Dr Dhaliwal's surgery went perfectly and exactly as he explained it would work. We returned today to have the sutures removed (so many sutures!) and Dr Dhaliwal even left his lab coat off and offered to remove the sutures right in the waiting area so the quivering, semi-sedated 86lb boy didn't need to be moved again. We are grateful for the experienced care, professional staff and reasonable prices at Lougheed Animal Hospital. Dr Dhaliwal was compassionate and explained everything to us before and after, he was kind and calm even when our boy wasn't on his best behaviour. We hope not to be back soon... but that is no reflection on the Dr and the office staff. Thank you to everyone at Lougheed Animal Hospital. (: read more

My little girl was suffering with heart problems. The wonderful people at Lougheed clinic put her first, before costs. I inherited her when my brother passed. She was 14 yrs old and because of their care and reasonable costs she was with me for 2 years longer. I can't praise these wonderful people enough. I have had many pets in my life and I would recommend these amazing people every time. read more

I have been taking my pets there for 20 years. They have great staff friendly and patient.

I have been going here for years with all my family pets. they have treated us with kindness and respect and professionalism . I trust them with the lives of all my animals. read more

IF YOU LOVE YOUR PET...PLEASE STAY AWAY FROM LOUGHEED ANIMAL HOSPITAL!!! I am regretting my decision to have them as our Vet. Despite having no red flags towards me, or my 2 dogs, and seemingly genuine care before...That all changed and our lives changed on Nov 28th. My sweet Bailey broke his nail very badly after trying to chase a squirrel in the backyard at 1:45pm. I phoned Lougheed Animal Hospital and they said Dr. Singh would not be in until 3pm. I asked if it was okay to bring Bailey down, so they could keep him in a kennel so he wouldn't hurt himself more. When I took him there, he was not having any issues breathing, and was only whining. At some point, between 2pm (when I got him there) and 3pm when Dr. Singh came in, He was in respiratory distress. No one Called me to inform me of this, I got a call just after 4pm letting me know that Bailey was able to be picked up. When I picked up Bailey, Dr. Singh told me that his breathing was not right and his tongue was purple, and said he had no time to check it out, and to make another appointment. He also said he didn't sedate him and only used a local to remove his nail and cauterize it. When I got Bailey into the car, I realized that something was seriously wrong and took him back in. He insisted I take him home, so he could calm down. Since I was not liking the idea, he said if it didn't get better, to come back. SO OF COURSE I ENDED UP COMING BACK. I insisted on oxygen, and he gave Bailey a tranquilizer. That shot made him worse because now he couldn't mobilize his body. Because they were closing, and there would be no one to watch him, they sent me to The Abby Emergency Vet. They ended up sending us to Coastal Rivers, and they were able to diagnose what was wrong, right away. He had Laryngeal Paralysis. HOW DOES A VET NOT KNOW WHAT THIS IS, WHEN IT IS A COMMON THING? My Bailey Boy was suffering for 7 hours, not being able to breath. It went on too long, to go for surgery (which I would of had to drive him to Langley for), which would of meant he would be struggling longer. We decided to let him go, and I was lucky to be by his side through it all. Bailey was finally at rest at 9:20pm. WHY DID DR. SINGH NOT CATCH THIS? WHY DID DR. SINGH NOT CARE ABOUT OUR DOG? WHY DID NO ONE CALL ME TO INFORM ME OF BAILEY'S ISSUE OF BREATHING? WHAT HAPPENED TO MY BAILEY BETWEEN 2 AND 3? The Vet Assistants are just as much as fault as he is. PLEASE go elsewhere for care of your animals. These people have no compassion for your family members. Bailey would of turned 9 years old on Dec 5th, and this coming up Feb we would of had him for 9 years. His sister (same litter) is now without her brother, and we are without our Bailey Boy. My decisions, and seeing Bailey suffer, will haunt me for the rest of my life, Please...I do not want any of you to go through the same horror. JUSTICE FOR BAILEY!!! BOYCOTT LOUGHEED ANIMAL HOSPITAL!!! read more

Worst!!! Took my cat here. He kept her over night, took blood work, gave her a whole bunch of meds and said to see him in a week. Charged an insane amount of money. Brought her into another vet my family and I have been going to for years in Abby on Starr road for a second opinion and after reviewing the meds he said none of it had anything to do with the jaundice my cat had and wondered why he prescribed any of it. I told him to please take care of my cat. He requested the information and blood work this clinic did and they would not send it which was no surprise to them as they are use to this clinic doing this. (This is stealing as I paid for them and they belong to me). They told me of a few horror stories about animals that have been brought into them from this clinic. I have told lots of my friends about this experience and they told me they went here as well and their experiences were way to similar. I do not recommend this place. My guess for any good reviews on here, is they are either friends or relatives helping them, or the animal was probably fine or the solution was easy and cheap, but they paid way too much and this clinic made it seem like they performed miracles to look good. I wouldn't trust them. I'm not one to write reviews because I know every company has made mistakes and shouldn't be judged because of an honest mistake. And I know some make a big deal over nothing. But this place is legit a scam and their work sucks. Please do yourself and your pet a huge favour and go somewhere else. PS: my beautiful girl passed away due to the damage caused by not getting it properly dealt with, and the amount of waisted time trying to cure her with meds that had nothing to do with her condition. Thanks a lot! read more

This is a tough time. But the staff treated were very kind and professional. They were super caring with my dog. I would recommend!

don't bring your animal here under any circumstances. I brought them my cat. he was old i didn't except them to do much, but they strung me along go me to spend just over $1000 then when i saw no improvements and wanted to take my animal home to die in peace around its family they insisted i let them keep him a couple more days (Each day they had him cost keep on increasing). Then the day we where to pick up our cat he died. Then when i argued the bill they gave me the owner just looked confused and kept shrugging his shoulder. we where charged for extra home care medicine we wouldn't need and we where charged for more time at the hospital then what the animal actually spent there. Its a long story but do yourself a favor go anywhere else, these people are monsters read more

Thank you to the staff at Lougheed Animal Hospital for your compassion during our difficult times.

Have been a few times since moving to the area. Staff are friendly and very compassionate. They don't "push" you into anything and their costs are reasonable. I would recommend them definitely! read more

We have been dealing with Lougheed Animal Hospital for more than 15 year. Before they got so busy, they were amazing and did care about your pet. Now is the complete opposite, we took our 12 year old Cavalier in for a check up and teeth cleaning. We had a appt. with the Dr. at 9:00 am, which he didn't show up for. The girls at the front desk called him, then they said you need to leave a $250.00 deposit and the doc will clean her teeth if she needs any teeth removed it will cost more per tooth. We understood that and she said after the exam someone would call us and tell us what she needs done. NO ONE called. We show up to get her and all they said is the bill is another $800. And they would not let us see her until the bill was paid! The original quote was for cleaning and two teeth. They removed 15 teeth with out our knowledge or our permission! We asked why no one called and all they could say was sorry but we were not on this morning. Sorry we did know to call. Do not take your pets here your quote will be more than what they say and will they not warn you and they will keep your pet hostage until the bill is paid! read more

NEVER AGAIN! DO NOT TAKE YOUR PETS HERE I took my 1.5 year old cat to Lougheed Animal Hospital in Mission for her booster and feline leukemia vaccinations and exam. Dr Dhaliwal was incompetent, clearly fearful of my cat and NOT AT ALL a confident veterinarian. He had my husband check both her ears, mouth and gums while he looked from a foot away. I would have been willing to forgive that, however, when it came time to administer each vaccine, my husband was still firmly and confidently holding our cat down, while Dr Dhaliwal gathered some skin on her back, stabbed her w/ the needle (this is expected to administer vaccines) BUT when my cat yelped and moved her head to look at him (she wasn't able to move far, nor jump, nor scratch or bite the Dr because as I said my husband was firmly holding her down) he pulled the needle out jumping away from her not having given the vaccine, he did this TWO MORE TIMES stabbing her and pulling it out w/o having administered the vaccine because he wasn't confident that she couldn't scratch or bite him. When I spoke up and said "Can you please just get the vaccine in her w/o just stabbing her over and over again unnecessarily?" He replied by chuckling and telling me that he had to be concerned w/ getting bit. I COULD HAVE ADMINISTERED THE VACCINE WITHOUT DOING WHAT HE DID WHILE MY HUSBAND RESTRAINED HER! At this point he called in an assistant who held her along with my husband and Dr Dhaliwal ONCE AGAIN stabbed her and pulled away w/o administering the vaccine then FINALLY the 5TH TIME she had been stabbed the first vaccine was given, then the second vaccine. She had to be stabbed w/ the needle over 6 times to administer TWO vaccines! This is completely unacceptable and unnecessary! I have never come across such an incompetent, unconfident, terrible veternarian in my life and I have had experiences at several clinics in Mission and Abbotsford. The one star is only for the front desk staff who did their jobs well, and zero stars for the doctor. read more

In my opinion this clinic does not deserve even one star. 6 months ago I took my 3 lb chihuahua here because she was throwing up and had diareah. They wanted to do x-rays, ct-scan, blood work, and urinalysis. I opted for the medicine because the price was exorbitantly over priced. The vet said that if I did not get all the recommended tests that she would be dead in a few days. That was 6 months ago and she is healthier than ever. All he gave her was a shot of anti nausient and a shot of some kind of fluid so she didn't get dehydrated. I started giving her hemp oil and she has never been sick again. Dead in a few days? NOPE!!! Nice way to scare your customers into paying for tests they do not need. These people in my opinion are scammers. Take your pets anywhere but here. Bad business practices. read more

I have a 14 year old cocker spaniel that recently had cancer. I took her to the lougheed animal hospital and they were amazing. Bailey had a 2.5 lb Tumor removed from her abdomen. They got her into surgery within a day and she was home 2 days later. They also fixed some issues withi her teeth while in surgery. Once home I could tell she was better all ready but still need to recover. 2 weeks later she is totally healed and is like a new dog. The dr's told me she could even live for 3 more years. That would make her 17. I feel the price was reasonable for the procedures and the staff was friendly, helpful and kind. Both the Dr's I seen were great and very informative and never pushed anything on me. They gave me options and pricing and let me decide how I wanted to proceed. I would rate this clinic a million stars if I could. They saved my dogs life and also made her 5 years younger. Bailey is full of energy and ready for the summer. She will go back to the clinic for a new hairdo Next! read more

do not go here if you value the life of your pet!!! they might be cheaper but in the end you pay!!! paid for a dental procedure and they extracted the wrong tooth!!! went to see another vet to find out they misdiagnosed her!!! an enlarged thyoid, rapid heart rate, frail frame should of been detected upon the cats initial physical exam!!! the vet also admitted he missed it! if you love your animals do not go here, these vets need alot more training! spend the extra money to see another vet, trust me in the end it will be cheaper and your pet will be thankful....and alive! read more