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Gurnee, IL

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Lou Malnati's Pizzeria

3.1 (36 reviews)
Closed • 4:00 pm - 10:00 PM
Updated 2 months ago

Order Lou Malnati's Pizzeria Takeout or Delivery

Lou Malnati's Pizzeria Photos

LOU MALNATI'S PIZZERIA ATMOSPHERE

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Deep Dish Cheese pizza
Divya R.

Heard from lot of folks about one of the best places for Deep dish Chicago style pizza so reserved the place for a small event. Directions/location was easy. Good sized parking and was quite full but there were still good amount of spots left. We ordered cheese, pepperoni, sausage - three varieties of pizza, pasta with marinara sauce and Malnati's salad. They served around one slice of pizza for each person asking to choose from one at a time. Salad was the best. Pasta was ok and pizza was nice ! Maybe I had high expectations, it was fine but nothing that I loved it and would come back to Chicago to have it again. It was just good to try the famous joints of Chicago with an average taste.

Deep Dish Pepperoni
Ryan B.

What a bunch of mendacious trash Lou Malnati's is feeding their "customers. Once a prominent restaurant figure in Chicago. Now the company has fallen on nefarious practices feeding off the natural nature of Chicagoan's thirst for a quality pizza. The pizza I received yesterday suffices the ownership of Lou Malnati's I guess!?! Let me show everyone what I received yesterday. Pictures don't lie. Dish of bread. Quality 1/10 bread

Really tasty!

Take out deep dish was really tasty. 1 pizza fed 4 adults and a toddler and had leftovers.

Deep Dish Cheese
Christina L.

I recently ordered Lou Malnati online for delivery. Let me say, they have the best customer service ever. Our pizza arrived with sauce and cheese that slid into the box, which was not appetizing. I called the restaurant and spoke to the manager, he assured me a new pizza would be sent. It was more about how the door dash driver transported the pizza. The second pizza arrived hot and fresh. It was so good and tasty and cheesy. I would definitely recommend this place if you are in the area and know that they value their customers.

Poorly delivered pizza #1
Valerie D.

Delivery, 12.23.23 Ordered via the Lous direct website for delivery. Large, butter-crust, well done, sausage and mushroom. The pizza was delivered, and it was leaking through the box. When I opened it, all of the toppings had slid off to one side. I contacted the restaurant and spoke with a very kind manager who explained that they are using Door Dash for deliveries because they're having trouble hiring drivers. Okay. He also offered to have the pizza remade and resent. I appreciated that. Unfortunately, the second pizza didn't come in much better shape, despite having a "handle with care" sticker on it. I didn't call and complain a second time because it's not going to make a difference, obviously. The manager did the right thing. Unfortunately, both pizzas came in poor condition and leaking through the boxes. Beyond that, there was something off about the flavor. It was very acidic, and not tomatoey, like, vinegary. I'm disappointed because I love Lous. I grew up on lous. We moved to this area earlier this year and this is the first time we've ordered lous, and I had a serious taste for it. I can't say that I trust ordering from this location unless I'm picking it up. Thanks for trying to the manager, I know they're navigating how to handle a driver shortage. Looks like door dash isn't the solution.

Box
Deborah A.

Good service. Easy ordering it on line. Had too much whole tomato chunks for me. I've had better pizza but all in all it ok

Deacy T.

Pizza was delicious! Was disappointed they didn't have a sit down location here but the pizza. We didn't have to wait too long to get it and the restaurant was nice and clean.

Burnt cheese pizza
Natalie R.

Native Chicagoan and I was very disappointed in this pizza, not a lot of flavor at all. And my cheese pizza was a little over cooked with no cheese pull. For the amount of money I expected more.

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1 year ago

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Lou M.

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1 year ago

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Lou M.

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3 months ago

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Lou M.

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1 year ago

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Lou M.

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4 months ago

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3 years ago

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1 year ago

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Lou M.

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2 years ago

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9 months ago

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Lou M.

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9 months ago

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Lou M.

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11 months ago

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Lou M.

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3 years ago

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3 years ago

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1 year ago

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Lou M.

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2 years ago

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Lou M.

Thanks for your review Deborah.

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2 years ago

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3 years ago

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3 years ago

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2 years ago

Pizza and service is always good here. Staff is friendly and my order has always been accurate.

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Lou M.

Thank you Edgar!

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1 year ago

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Lou M.

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3 years ago

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3 years ago

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2 years ago

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2 years ago

It was okay if you like deep dish. I'm not a huge fan but their salad was really good.

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3 years ago

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3 years ago

Not as good as it was before the change in ownership. No more hot bread while waiting for pizza. Pizza was burnt.

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2 years ago

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3 years ago

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2 years ago

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3 years ago

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2 years ago

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Lou M.

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4 years ago

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3 years ago

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3 years ago

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4 years ago

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4 years ago

Love how the pizza has the same taste no matter what Lou's you go to this pizza is gonna hit the spot.

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Ask the Community - Lou Malnati's Pizzeria

Review Highlights - Lou Malnati's Pizzeria

“Was disappointed they didn't have a sit down location here but the pizza.”

Mentioned in 4 reviews

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As a foodi, I am always looking for a new place to spend my time, and BOY did I find it! On…read moreSaturday 10/17/26, my husband took me out to Olivia's. I got the sublime delight of getting Rob as my server. From helping me pick a wine (H3 - a beautiful dry red) to our lovely meal (pumpkin ravioli, side of asparagus, and the lasagna). Desert looked lovely, as did the rest of the menu (lol!) Busers kept our table clean and water full. The atmosphere was intimate with so many regulars around us, which only makes me want to come back again sooner. On my way out, I spoke with Juan, the manager another delightful gentleman. Try this gem for lunch and dinner! Their seasonal specials and daily specials are on the top of my TBE (To be eaten) list! Thank you everyone for making a surprise date, even more delicious! See you soon!

I really wanted to like this local spot. Having its own parking lot is definitely a plus, and there…read morewas plenty of seating when we visited. The interior, however, is very dark and could benefit from better lighting. Service was disappointing. Despite having plenty of wait staff and not many customers, we waited long and had a hard time getting attentive service. The food itself showed promise and was flavorful overall. Unfortunately, the pasta was cooked too al dente for my taste, especially the ravioli, which was on the verge of being undercooked. The biggest letdown was the cleanliness. An ant crawled up my arm during our meal, and we noticed several flies, bugs in the dining area. I truly wanted to enjoy and support this local restaurant, but the lack of attentive service and cleanliness issues made it difficult to overlook the negatives.

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Primo Steak and Seafood - Skewers - just ok

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3.6(469 reviews)
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We are, by habit, second-chance diners. A restaurant deserves to be judged on the evening in front…read moreof it rather than on its history, and Primo had a history with us. Across a few visits many years ago, neither the cooking nor the service ever gave us a reason to return, and for a long while we didn't. A recent family dinner at what is now Primo Steak and Seafood in Gurnee, formerly Primo Italian American Cuisine, was a chance to start over, and Primo made good use of it. The evening began well. We were greeted warmly and invited to choose our own booth, a small courtesy that sets a generous tone. Primo presents itself as a cross between the classic American steakhouse and the Italian restaurant, staged in a grand room of high ceilings and marble, and the setting lives up to the billing. We liked the mood of the place, and, no small thing these days, the noise level allowed for easy conversation across the table. The booths are mostly comfortable, though the table sat closer to me than I would have liked for the entire evening. It never spoiled the meal, but I never stopped noticing it. Service was the clearest sign of progress. Our server was excellent: helpful, attentive, and genuinely good at the job. For a restaurant that once lost us partly on service, that alone marked a real turnaround. The bar held up its end as well. Cocktails and wine alike were very good, and the choices on offer are well considered, with a wine list that runs past a hundred bottles. The kitchen was less even. Soups and salads were good but not great, competent openers that did their job without lingering in memory. Most of our table ordered fish, and here Primo was at its best: every entrée was very good, which seems only fitting for a restaurant that now puts seafood in its name. The trouble was the plating. Presentation lagged behind the cooking, and the dishes arrived looking less considered than they tasted. In a room this handsome, at a restaurant with these ambitions, the eye deserves the same care as the palate, and presentation is the area most in need of attention. Taken as a whole, this was a far better showing than anything Primo had given us before: gracious hospitality, excellent service, a strong bar, very good fish, and a room where you can actually hear one another. The distance between a good evening here and a memorable one now comes down largely to a few refinements on the plate. We'll likely be back, hoping to find the presentation has caught up with the cooking.

We had dinner last night before a show at Genesee Theater. I had the filet with horseradish crust,…read moregreen beans and chocolate peanut butter pie. Everything I had was delicious. I also had the old fashioned (too sweet) and the house cabernet which was very nice. My husband had the prime rib, twice baked potato and brownie. He said the prime rib was one of the better ones he's had. The brownie dessert was not good. It was dry and stale, for the price it shouldn't have been. Service was attentive. We will certainly be back.

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Primo Steak and Seafood - Bar area

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Primo Steak and Seafood - Seafood Tower for 2 People

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If you're from Cali, you probably think you've had Chicago-style pizza because you've seen a…read moredeep-dish pie or two, right??? Yeah... I thought that too!!! Turns out, I was very wrong!! So wrong!! A REAL Chicago pizza is basically a full-blown cheese & toppings filled pie with a thick bottom crust, generous amount of cheese and the sauce piled on top like the grand finale. We stopped at Giordano's in Gurnee and ordered a 14-inch build-your-own w beef, mushrooms, and onions. "Large" apparently means "feeds a small village" because this thing was massive, easily enough for a family of 5!!! Every slice came with that dramatic, slow-motion cheese pulls that make everyone at the table stop talking and start taking pictures!!! The ingredients tasted fresh, the cheese was gloriously gooey, and each slice was hearty enough to qualify as a meal and a half. We also grabbed the mozzarella triangles and buffalo wings bc apparently self-control wasn't invited to dinner. The mozzarella triangles were crispy, cheesy little pockets of happiness, and the wings brought just the right amount of buffalo kick. Both were absolutely delicious and disappeared way faster than they should have. The service was fantastic too!! Drinks never stayed empty for long, and the staff was attentive throughout the meal. We walked out stuffed, happy, and officially educated on what REAL Chi-town pizza is supposed to be!! If you're visiting Chicago, Giordano's is absolutely a must!!!

Great stop with good service, chill vibe and delicious food. We came to try the deep dish and also…read moreordered some pasta. No alcohol here so if you're looking for that you'll have to go elsewhere. Location is rarely small and can get busy quick . Our food was delicious. I can officially say I've had authentic deep dish from Chicago and loved it.

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Cooper’s Hawk Winery & Restaurant - The lux collection

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Lou Malnati's Pizzeria - pizza - Updated October 2026

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