Wow! First time at this spa and it was fantastic. We could see why it gets such rave reviews and…read moreaccolades from Forbes. Staff are very friendly and helpful. We had massages and spent the day utilizing the amenities. The locker rooms are clean and always stocked with towels. The locker room attendant was constantly in there restocking, cleaning, etc. Plenty of digital lock lockers, bathroom area, showers, steam room, sauna, private changing area (if needed), they offer body scrubs that you can take into the showers, vanity areas, lounge area with flavored water, coffee, tea, bottle waters, and snacks. This lounge area is also where the massage staff come to pick you up for your appt. Once you leave the locker rooms they have so many coed areas for you to access. Himalayan salt room that is pretty big. Cushioned loungers and heated bench areas with lighting that changes. Very quiet and relaxing. The Laconian relaxation room is a bit smaller. This is a gentle dry heat room set to 104 typically used to reduce stress, detoxify and purify. Seated bench areas inside are heated and there are some small ottomans to put your feet up. There's a beautifully well lit area due to all the windows that has two hot tubs, shower area, and cold plunge. Seating in this area is a bit limited when crowded. Decent number of loungers and some chairs, but it can get busy. Additionally you can access the fitness center and pool areas. The pool areas are nice and you can order food from the menu to be brought out. Please note it's not a private pool for just the spa. The pool areas (inside and outside) are accessible to hotel guests so you could have kids being kids. The massage room was clean and relaxing. The massage staff we had were very professional and excellent. We loved our couples massage. I added on dry brushing and a coconut oil scalp treatment...unbelievable. My massage staff, Marlina, is excellent. The lobby/check-in area is nice and clean with plenty of products to purchase. Check-in and check-out were very easy. We left feeling very relaxed and excited to come back again in the future.

My mom and I like to do a spa day around Christmas time and we usually go to Spa Toscana at…read morePeppermill but this time we decided to try the Atlantis Spa and overall it was a good experience but we prefer Spa Toscana more as it is more of a relaxing atmosphere with less screaming children. We both got 60min Swedish massages and a scalp massage add on. The massages were great, no complaints there! We like to go early to enjoy the amenities and we enjoyed the hot tub area which was only for 21+ but the rest of the pool/hot tub areas were extremely loud with children. It was not at all a relaxing atmosphere with the screaming kids and getting splashed by them doing cannonballs into the pool. The locker area, salt and relaxing room were not as nice as Spa Toscana either. They also do not accept Spa Finder gift cards which is what we usually use for our spa trips as well. Not a bad experience and a good second option but we prefer the Peppermill!

My best friend treated me to spa day as a belated birthday gift. We weren't able to coordinate our…read moreschedules and the spa's availability. It was such a nice treat to be here since I hadn't been here to Spa Toscana since before Covid with a group of my friends from work. We checked in and I was called back by Karla almost immediately for my 50 minute signature massage. Karla was very friendly, kept my robe warm while she worked her magic on my knots. I felt like melted butter when I retired to the tranquility room. I was surprised to see how busy it was for a Monday afternoon, but happy to see they steadily busy. We took advantage of the steam room, snacks, tea and a few amenities before calling it a day and returning to our families. Thank you Karla and to my bestie for such a sweet birthday gift. We'll see you again in August to celebrate my bestie's birthday. Tip: They offer a local discount if you go during the week. I don't believe they offer it on Fridays, but do call ahead to confirm.

I love Jackie!…read more What an amazing healer. I really had a stressful week, needed some self care and Jackie did not disappoint. I scheduled a deep tissue massage (last minute, I'm sorry to the spa), but my therapist was Jackie. I'm not kidding when I tell you it was the best massage of my life. It is my birthday month, hence we've been here many times this February, and I am revisiting Jackie. I literally told her I loved her after my massage. Lol Moving forward, I called a few days ago to schedule (not trying to last minute this one) and I asked for Jackie and my same treatment. The spa was so accommodating and Jackie was available. #happy We used to always stay at Atlantis, and I would spa there while the hubby skis, but when we started this Peppermill spa and casino, YES! I'm so in love with the experiences I have here. That's why we are back next week ;) Thank you Spa Toscana, Peppermill and Jackie most of all! I will be back again, for sure.

I have been going to her for quite some time now. I went to her based on the recommendation of my…read morehair lady as she had just started doing lashes at the same place where I get my hair done. I must say, I wasn't disappointed. She was very accommodating to my requests. The table that she has you on is comfortable, she even has a pillow for under your legs/behind the knee. And she always has relaxing, soft, zen music playing. Once in a while, she switches up the music and plays ear pleasing indie pop. Her rates are also reasonable and I go every two weeks. The materials she uses are of good quality and the glue is strong that the extensions hardly fall out unless I accidentally rub my eyes roughly. All in all I'm very happy with her that I give her contact out to friends and co-workers.

The staff was incredibly warm, inviting, and friendly, which made me feel so comfortable. As a…read morefirst-time lash-getter, I couldn't have asked for a better introduction to lash extensions. My technician, did an amazing job! I'm absolutely in love with my lashes and will definitely be back!

The massage I received was complete and a thorough 1 hour session. The therapist was intuitive to…read moremy needs and met them without asking.

Had a great massage for a decent price. I have chronic muscle pain in my right shoulder and nerve…read morepain in my lower back and she helped my shoulder melt away and that has been a pain that's been there for years and my back pain was significantly reduced. Needless to say I would be back any time and recommend her to my friends.

I have only been here once since I received a gift card for a massage for teacher appreciation…read moreweek. The staff was friendly and helpful. The spa seemed clean, but one of the saunas was out of order the day I was in. The massage was great! The attendant asked me for my pressure preference and the aromatherapy was not overwhelming or overpowering. My massage took about an hour but I had access to the facility for the day. I did leave after an hour since there wasn't much to do other than the hot tub and one sauna. Overall, I enjoyed the services but I do wish they offered more, like a pool, salt room, or other amenities.

I like bringing my wife here, normally she's very relaxed and calm when I pick her up…read more Today, apparently they went out of their way to upset her, and in turn make me pretty angry. We've been paying for a membership now for two years, but we are certainly reconsidering that decision. First of all we traveled all the way from Southern California, and we actually went to buy swimwear as so she could enjoy the amenities, beforehand as she has done before. Today she ran into a receptionist who refused to grant her that privilege, I immediately told her I could pick her up, but she told me she'd be done sooner, according to them. She said that they denied her because it was to limit the exposure to heat prior to the injections? Did some recent study just get published that says exposure to a sauna, jacuzzi or a steam room before getting injected 90 minutes prior is dangerous? I just find it hard to believe that this policy is in place when she arrived well over an hour before her appointment for them not to allow her to enter the facility with a day pass is very unpleasant action. Then to tell her that they would see her sooner but subsequently fail to meet that objective and to make her wait the entire time without any word or update is atrocious behavior. Because they did not see her sooner they basically cheated her out of a large portion of her day. How is this acceptable? How do the owners think this is treatment their clients deserve? This is as nasty as the ring at the bottom of a public toilet. You stressed my wife out, and made her far more tense than when I had initially brought her! What exactly is the point of ruining her day? Why is management unable to make good on their word? Why lie to her? Is this how you treat the people who support your business? What she hoped to be a refreshing experience turned into a nightmare. How can we possibly continue to support such an establishment in good faith? Why travel from LA? Why buy swimwear? Why have a membership here? These are the questions my experience from today are leaving me with. It enrages me that you disappointed a loyal customer and she's too sweet and kind to say it herself but the only memorable moments she'll take are that you were mean and you lied to her, and she'll probably blame herself. Not the best wellness in my opinion. This spa clearly has issues that it needs to resolve before I'd recommend anyone bringing themselves or someone they cared about here. Stay away from places like this.