Looking for a new apartment and Holt kindly gave me a tour. This place is GORGEOUS and has so many…read moreextras. Quiet, safe and an extremely helpful, friendly and efficient team. Still making my decision, however The Christopher is high on my list! Oh - bonus...they have an underground tunnel directly to Tom Thumb! How cool is that?!?

I've been a resident of The Christopher since early 2022, and while the building itself has visual…read moreappeal and a great location, the lived experience over the past few years has been consistently disappointing--and, frankly, misaligned with the luxury standard this property markets. Amenities are routinely inoperable for long stretches of time (elevators, grills, pool deck, and more recently, the gym A/C). What's more concerning is the pattern: issues are often addressed only after they break--not proactively managed. Communication is frequently delayed or vague, with "updates" arriving weeks after problems begin. And the inconsistency in cleanliness and upkeep in common areas suggests a broader breakdown in management oversight. Maintenance inside the units is similarly uneven. Repairs are delayed, patched rather than fixed, and rarely followed up on without repeated requests. I raised legitimate concerns about grout damage, shower slope issues, and paint deterioration--all of which were acknowledged but remained unresolved for weeks, if not months. In one case, I was told to clean with baking soda and vinegar in a unit I was paying premium rates for. It took over six weeks and multiple escalations--including to regional and executive leadership--just to receive a lease renewal offer that aligned with market rates. And even then, critical maintenance items were used as leverage to push for lease signature, rather than as a gesture of standard service. I've since decided not to renew and requested a waiver of the 60-day notice given the pattern of delays, lack of follow-through, and the overall erosion of trust. I don't write this review lightly--but I do hope it offers insight to future residents who value transparency, consistency, and accountability in the places they call home.

This has been the best experience of all apartments. I have lived in Dallas, Austin and New York,…read moreand this is #1. The concierge are very friendly and go above and beyond. Robert is extremely helpful and very quick to respond. He was instrumental in making the move-in process seamless and pain-free. He is also just a great individual to have managing a property. It is a very nice building with great amenities and a phenomenal location.

We moved to Uptown in December after living in the suburbs for 10 years. We toured several places…read moreand fell in love with The Grove! It's not just the luxury building, amenities, and views that won our hearts. It's the people! We instantly became friends with the staff! Taylor, Kenzie, Ericka and Olivia are the best! So sweet, helpful, and fun to be around! They are always great to help in any way and great to get good restaurant ideas from! They even sent me warm cookies on my birthday! Paul and Armando have been amazing to help fix anything we need super quick!! The Craftworks staff are so friendly and make a great coffee! Caleb, Chris, Tanesha, and Liam are always very helpful as concierge too! The community is VERY dog friendly and they keep the dog park very clean! The pool is amazing- just like a resort! The game room and sky deck are designer dreams for entertaining! The gym is large and very clean! They also host great community events every month! In January we had a mimosa and pancake brunch; a pizza and beer football party; and hot chocolate and donut day! It's great to have gated parking and the building is very safe and secure! Housekeeping is fabulous at keeping the building immaculate! We absolutely love our apartment and the downtown views from our large terrace! While it was a big change and downsize for us, we couldn't be happier! We plan to live here a very LONG time!

Had the pleasure of working with Chelsea Ball... hmm where to start? She's very detail oriented so…read moreshe can surely help you find the perfect apartment! I gave her an idea of what I was looking for along with the area(s) and must haves... I also told her why I didn't like my last apartment so she came up with several great options. She's very responsive so I would highly recommend her to anyone!

They're ready to help. Very resourceful but just be honest to them about what your looking forread more

Update 5/2/24: The move in process was seamless. 3 days in I had a concern with loud music and…read morethe community mgr, Reginald addressed it right away. The property gives Boutique luxury hotel vibes While there is some final construction going on, you really can't tell. The team is great and generally quiet. I called maintenance for an issue ( I wasn't sure what exactly) but the maintenance mgr, Gerard arrived within 15 min..assessed the situation and determined it was something to pull in the construction lead, Anthony on. These gentlemen were so professional ( even wore shoe covers to protect my new home). The test of an excellent property and experience is mgmt attention to resident concerns and maintenance professionalism and responsiveness...The Lyle checks both boxes. I love it here. 4/24: Service excellence is so important to me and Rana has been truly amazing. Answering all of my questions so I select the best unit for my needs. The property exceeds my expectations and management attentiveness/responsiveness is an indication of how your living experience will be. I can't wait to call Lyle home this month. Thank you Rana for being so patient send helpful

Negative stars. If I could have the time back I lived here I'd take it in a heartbeat. I've had a…read morerecord of horrible experiences here at the Lyle starting with their leasing agents. Extremely unhelpful, extremely unpleasant, and makes living here a hostile environment which is insane considering this is our home!!!! I've had multiple calls to maintenance to get things fixed. My microwave shorted out, they took 48 hours to fix it in which it is completely crooked and fingerprints everywhere. Photos included. We have also had issues with our units door locking properly. It gets jammed and won't shut so maintenance came and only made it worse by completely screwing in the hinges like a hack job, photos also included. We now have to pull and lock the door at the same time in order for it to catch on the lock. I'd rather fix these things myself if I'm going to end up with this paying over $2,800 a month?? Not to mention trash valet comes whenever they feel like it so all the residents trash is out basically from 4pm till 10pm at night. Making it smell all night of trash and look extremely gross with bags of trash all over the hallways. That's what we get to come home from work to. Stains all over the carpets, smells of must on certain floors, unfinished paint on the walls on floor 4, elevator button to do down from floor 4 also is broken and has been that way for months, reports constantly of packages being stolen, cars being broken into, boots on your car without explanation. This is not LUXURY. There's been centipede problems, mold issues, flea infestations, and management does not fix these issues other than sending an email addressing to the community they are aware and need our patience. lol. I cannot wait to leave this complex and never look back. I wish we never made the decision to live at the Lyle. Would have saved me a lot of money and frustration.

I moved to Texas just 12 days ago and have been living in temporary housing while searching for the…read moreright place to call home. I did over 20 tours across multiple cities, and nothing truly felt right until I walked into Glasshouse by Windsor. From the moment I arrived, I just fell in love with the property. It all started with Patrick, the leasing professional who completely changed the game. He was friendly, kind, patient, and genuinely funny. What stood out most was that he never pushed, never pressured just top-class service from start to finish. He made me feel comfortable instantly, answered every question, and even welcomed me back for a second look with absolutely no hesitation. That kind of service is rare. After a long, thoughtful decision-making process, I finally applied tonight and I couldn't be more excited. I genuinely look forward to becoming a future resident at Glasshouse. The building, the vibe, the people... everything about this place just feels right. If you're searching for a place to live in Dallas, Glasshouse by Windsor deserves to be at the top of your list.

i moved here thinking it would be quality people. ive had a pair of shoes stolen in a package from…read moremy door and tonight i had a grocery order delivered to my door and the entire order got stolen! if you want to feel safe and secure with quality people, this is not the building for you!

My family has just celebrated our third year here and we absolutely love our home…read more We moved here for a number of reasons, and so far we have been happy. The first reason we chose the Marquis on Gaston is because it is close to restaurants and night life. We are located in the perfect place, where we are just right next to the action. Second reason we moved here was all the amenities! FREE YOGA AND PERSONAL TRAINER! And during the pandemic it's either on line or conducted safely, with all precautions met. There is also a computer room with a number of computers and a printer of you need to get work done or print important documents. Third reason we chose this place is because the great service. Valet trash, beautiful landscape, efficient maintenance, reliable security, and outstanding management are a few of the wonderful things this place has to offer. Lastly, The Marquis on Gaston offers something that is very important to us and that is genuine care. They have treated us like family since day one and that is EXTREMELY rare. The staff cares for our kids like they are their own, which means the world to us. They have also given the upmost regard to our unique Covid-19 experience. If that isn't enough, they bring food trucks at least once a months and have food, coffee, and prize giveaways frequently. This place really does go above and beyond.

Every week a vehicle is getting broken into. Mine was broken into twice in less than 2/3 months…read more I've been more than patient with the management team and every time I call it's almost always with someone offsite. They consistently tell me they'll call me back but there is no urgency in getting back to me. The management has been aware of the break in's and is doing nothing to help combat the issue. Would not recommend living here if you like having a sense of security for your well being and belongings.

I lived here for over a year and have really enjoyed living here! The staff is great. Quick to…read morerespond, friendly and they are always updating their technology to better serve the tenants. I loved the maintenance guy, David!! He is awesome! The place is very quiet which is hard to come by when living in downtown Dallas. The other tenants were nice and I never had any issues here. They have trash pickup for a fee, which is normal. The gym is small but it was never crowded. (I might recommend to the staff to put wipes and water in there). The pool was pretty. The landscaping was always maintained. I loved all the different birds and squirrels that lived in the courtyard area. Everyone does a good job at picking up after their dogs. I think this is due to the ample dog waste stations around. Parking was never an issue. There is street parking always available for guests as well. The apartment inside was very nice. I had a one bedroom, loft style apt (no doors to bedroom). The lighting was great in the room. The kitchen had all new equipment (electric stove, stainless steel fridge etc). I would definitely recommend anyone to live here!

Don't reside at Easton Apts, but had package accidentally delivered here and Amber was so kind &…read morehelpful. Went out of her way, which is wildly unusual these days. Appreciate the help, Amber. Happy Holidays!

First off, I wanted to say to the leasing office here is just amazing. We were so fortunate to be…read moreable to have Sindy help us through some obstacles that we had from moving out of state. She gave us a video tour of our apartments, help us sort out any details that we needed to, and literally made it possible for us to move here. If it was not for her, we would have had to look elsewhere. Although hers is the only name that I know, the rest of the staff here was very helpful, too. Everyone has gone way above and beyond. Other things that we really enjoyed about these apartments are the well-kept grounds, including the dog park. There is also a great looking pool, sand volleyball court, and tennis courts. It is so convenient to be able to walk out our back gate and be minutes from the lake, walking down the driveway or even a dirt trail. Will you like the Spanish, or Mediterranean look to the apartments, too. All the neighbors that we have met are very friendly and makes you feel at home. We enjoy the high end washer and dryer, and all of the modern appliances. The detached garage has been very convenient, as well. Unlike any apartments that I have lived in before, there are always open parking spaces. There are dining options, as well as shopping that is a short walk, or very short drive away. In addition to the nice dog park, there are many grassy areas that have pet waste bag dispensers. There is also a covered mailbox tunnel that you drive through, complete with Amazon hub lockers, which is convenient and bad weather as you don't have to worry about being rained on. As much as we love it here already, I always have to point out any cons that I can find. The master closet could be bigger, though we have so much extra storage space in the garage that it has offset any issues. Although many people would prefer carpet, I would have preferred a textured laminate floor throughout. The flooring it is made up of light colored carpet, and smooth dark laminate in the bathrooms, kitchen and foyer. The carpet is a concern to us, as if there are any stains, you'll be charged for re-carpeting the entire apartment, as they do not replace only a single room if needed. Also, the cabinets and drawers are narrow so they may not accommodate large pieces. That being said, there is a good amount of storage space, particularly more than average in both of the bathrooms. Overall, for anyone considering moving here, I would certainly say did the pros far outweigh any cons. I only list the cons to have a neutral, full disclosure of all considerations. This is a scenic complex, with wonderful landscaping, great people both residents and staff, access to lake and dining. Great features within the apartment, including high-end appliances and a fireplace. It is also quiet complex, with great construction. It really is the kind of place that has so much going for it, with so much around it, that you you wonder why you didn't move here sooner. We love it, our dogs love it, and I'm certain that anyone else would too, whether it be a young family, or someone looking for a great place who is of retirement age.

REAL REVIEW... These…read moreapartments are absolutely gorgeous me and my husband moved from San Diego to Dallas and these apartments were the first ones on our list out of five... we went around 9 o'clock pm just to see the neighborhood and people were riding their bikes around the lake and when we drove into the complex there was a lady walking her dog, she was super friendly and assured us this is the place to move...we had a chance to visit 3 other apartments on the list and none even compared to white rock villas.... Next day we went to the leasing office and Deanne was super friendly and provided us with refreshments... we gave her an idea on what type of apartment we were interested in, she had a couple apartments for us to view. She was able to help us find the best apartment based on our criteria... the application process went smooth, we didn't have to jump through Hula hoops.... We we wanted to start the lease about a month and a 1/2 from our application and was able to do so... We signed the lease for MAY 9 2020 when me and my Husband arrived back in Dallas from San Diego Deanne and Shelley made the transition so smooth from the time we applied in March all the way to move in date... everything in the apartment was spotless and working properly... So grateful to have Deanne and Shelley working in the office... Even with COVID-19 happening they made sure our transition was smooth and made our safety a priority... Pros: Gated community Nice Neighborhood Chic-Fila and Sonic walking distance!! (My fav) open parking with plenty of spaces Large pool Community garden Dog park Private garages All the residents are friendly and speak Indoor basketball/tennis court Drive up mail pick up Walls are thick little to NO noise from neighbors Private access to the lake A bottle of wine upon move in ! Cons: Everything has been great none at the moment

I have lived in the Madison apartments for a year, and absolutely love this place. The location is…read morecentral enough to access almost any part of Dallas with ease, yet secluded enough to still feel private. Additionally, the plethora of options very near to the apartment (including the busy Royal and Forest Lanes) makes easy quick trips for dates, food, or entertainment that avoids the bustle of other Dallas neighborhoods. The apartments here are small, but they are very nice and well kept. I cannot say enough about the maintenance crews that keep these places clean, the grounds well-groomed, and update/repair any issues that arise in an expedient manner. Also, I have lived in several apartments/rent homes and can honestly and without prejudice claim that the front office at Madison employs by far the kindest, friendliest, and most accommodating people I've ever worked with. Olivia and Paulina are absolute wonders, and make any problem that does arise a simple and painless process. I would highly recommend this apartment complex if you love living in Dallas and, like myself, do not require a lot of room!

I have lived here for 6 years been thru many changes.The place is great the only problem is that…read morethis new manager keeps taking our maintenance crew to other properties.She doesn't realize they are what makes this place look good. They are a good team Hernan,leo,luis,and Edis. They really care for this place. They are the one's who made this place what it is now. It's not the same without them. Bring them back or this place will loose its charm This happened once before with other management and the property was a mess. Make things right.