Been with them for many years. Totally pleased in all aspects from appointment to filing.read more

1 Star - Very Disappointing Experience…read more I originally prepared my taxes myself using TurboTax, but after seeing the amount I owed, I decided to have a professional review of everything to see if there was anything additional that could be done to reduce my tax liability. Unfortunately, after having Vogt Tax and Accounting prepare my taxes, the amount owed to the IRS was the same as what I had calculated myself using TurboTax. I was never provided with an upfront quote or informed of what their services would cost. After everything was completed, I was charged $1,000. Was very shocking. So ended up paying triple for the same results I went in there with. I also requested assistance with dealing with the IRS and establishing a payment arrangement, only to find out they were unable to assist with that either. At the end of the day, I paid $1,000 for the exact same result I had already achieved on my own, with no additional assistance or benefit. My recommendation is to save yourself a significant amount of money and consider preparing your taxes using an online service like TurboTax. Based on my experience, you'll get the same result for a fraction of the cost. Very disappointing experience, and I would not recommend Vogt Tax and Accounting.

I have been using CD Tax and financial for a few years now, everyone there is always super pleasant…read moreand helpful. Erica goes above an beyond to make sure I am getting my max refund! This year has been a super stressful year and a complete headache for not only tax payers but the people who prepare them and I have to say she did absolutely fantastic! She will always be the only accountant I trust!

We have been working with Erica and her Mom for years. Everything was great until this year, when…read morewe needed her assistance, she was and is a "no show". This was the first year the IRS sent us a letter that we owed over $2,000.00, in addition to what we already paid them. Just getting a letter from the IRS is enough to stress you out! We have been attempting to contact Erica since early May to find out why we owed or if we actually owed. The girls in the office have been trying their hardest to assist us, but Erica has never once returned my call and it's now August. (yes we sent the $) We understand that life happens and sometimes things happen that are more important, but not to call back at all is quite disturbing to say the least. We paid your fee to assist with our tax return, we would like it refunded.

She is the BEST. She did back taxes for me that had a lot of complications from revenue sources of…read moredifferent classifications. She worked very hard and did everything she could to bring my tax liabilities down. Saved tens of thousands of dollars. She is definitely my go-to tax professional.

Kimberly Wells is awesome this is my second year using Responsive Tax & Accounting and I'm very…read morehappy with their service.

It's that time of year again... when I remember why I no longer use Responsive…read more I'll keep this simple since most people won't read a long review: call someone else. There are plenty of solid tax professionals in Chandler - I know have learned. My experience with Responsive started well--good initial conversations and a strong first impression with Billy and the tax professional Irene. Unfortunately, that's where the positives ended. Follow-up was consistently poor. Communication only happened if I repeatedly chased them down, and even then it was excuse after excuse--office closures, travel, annual fishing trips, "I'll call you tomorrow"... "I'll call when we get back in the office"... which rarely happened. The breaking point: I paid them to set up my LLC, and they suggested that they be the Statutory Agent. (I agreed) A few months later, they quietly resigned as the agent through the Arizona Corporation Commission without any notice to me. No call. No email. No explanation--despite multiple attempts on my end to get answers. Even more confusing, they continued to handle my taxes afterward as if nothing happened. So weird. This review is long overdue. I'm still waiting on a refund for services that were effectively abandoned. If you value communication and accountability, I'd strongly recommend looking elsewhere. #ChandlerAZ #TaxPreparer #SmallBusinessTaxes #LLCArizona #Bookkeeping #TaxServices #ArizonaBusiness

5 Stars - Absolutely Outstanding Tax Help!…read more I cannot recommend Robyn enough! I went to her with a nightmare situation: TurboTax had me owing $7,300 to the IRS. Robyn took one look, rolled up her sleeves, and worked tirelessly until that number dropped all the way down to $114. I left her a message on a Sunday, and by Monday at 3:30 I was sitting in her office. She stayed with me straight through until 8:30 that night, even during a monsoon storm outside, never once losing her patience or showing frustration, even though my file was a complete mess thanks to TurboTax. Yes, it cost me $850 to have her fix everything (on top of the $350 I had already wasted on TurboTax), but I would pay her fee a hundred times over before I'd ever give the IRS $7,300. Robyn is worth every penny. Her professionalism, dedication, and kindness blew me away. TurboTax will never advise you, correct you, or fight for you the way Robyn will. It was an expensive lesson, but one I'm glad I learned--because I've now found the person I trust with my taxes. I'll be filing my 2014 return with her next week, and I know I'll be in good hands. If you want someone who truly cares and goes above and beyond, call Robyn. She's a lifesaver!

I was impressed by the reviews so I called and left a message to set an appointment to complete my…read more2025 tax return. More than a week has passed without a call back. In the meanwhile I've completed and filed my return with an expert from Turbo Tax. Cost: $150. I recommend Turbo Tax

I was scammed by Nicole. If you're reading this, please find an actual CPA and not a CPA…read more"candidate". Nicole was hired to clean up my books for part of 2024, 25, and 26. We had a great conversation, and she seemed capable. However, the price was unclear. My business is small with minimal transactions. Nicole initially quoted $2 per transaction, but her minimum charge would be $1,000 even if I didn't have that amount of transactions. I agreed to this. I paid a $1,500 down payment on May 20th and asked Nicole not to send me surprise billing. She promised to send me a proposal, but it was delayed until I demanded that she stop working on my books as I saw no progress. I advised her that I would find another accountant to complete the job. By then, she claimed that 2024 (7 months) was complete and that I needed to pay for the work she did, even though I never signed a contract (it was never sent until after she knew she was being replaced). Nicole has billed me an additional $4,307.50 for 7 months of work that I have no documents to show that she ever did. I have since hired someone else to complete the job, but now I'm being threatened with legal action. I also read Brandi's review and wanted to give Nicole a chance, but I regret not taking the advice above.

I started business with Nicole in June of 2025 but ordered all current work be immendiantly stoped…read morein January 2026. We paid her over 5 thousand dollars, an estimated amount of 800 dollars was for an amendment that was never completed. and 4,000 of it was paid for an "Advisory packet" that I was never given a itemized receipt or invoice for any of the charges that were coming out of that retainer. She also has not sent us a W9 or provide her EIN # to us. As a small business owner this is very damaging and has raised some cause of concerns. We were guaranteed a service and did not receive what we paid for. We feel like we were scammed out of a lot of money and we will be filling a complaint with the IRS due to suspicion of fraud and Neglect.

These guys have been doing my taxes since 2017. I've seen them grow and move to a bigger space-I…read morewas happy to see that I've always had the best service really 10 one service and they really care about pleasing their clients I've highly recommended them to personal friends in the past, so I'm very happy to give them a great review for the work they do Give them a try I think you'll be happy and their prices are good to !

This tax firm was recommended to me on Nextdoor. Derek was…read moreprofessional, knowledgeable and met me at a time that was convenient for me. The service I received was excellent and my taxes were prepared quickly. I will be using ETA for all my tax needs, so happy I found a quality, fair and trustworthy tax accounting firm. Highly recommend ETA for business and personal tax help.

Julia is simply the best! She has been part of our small business team since 2011! When you start…read morewith the best no need to go through the heartburn of change or staff turnover. Julia has competently and professionally handled our monthly books, payroll, related taxes and thoroughly prepped our books for handoff to our CPA Though we are in 2 different states and time zones, we are always able to connect via ZOOM or phone whenever we need a conversation. Julia has been and continues to be a pleasure to work with.

Julia at JC Bookkeeping is definitely helping to take our business to the next level. She is…read morereducing the stress by making everything seamless and giving us peace of mind. Hiring JC Bookkeeping has been one of the very best choices we made. Julia has been wonderfully honest and has helped me feel comfortable during this daunting process. I know we are in good hands and I look forward to many more years of growth together.