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    Loreen Flaherty, DPM

    5.0 (1 review)
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    14 years ago

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    Canyon Oaks Foot & Ankle

    Canyon Oaks Foot & Ankle

    3.8(23 reviews)
    0.0 mi

    Simply put, the staff are relatively FAST and FRIENDLY; both of which are rare for our valley. For…read moreexample, they smile and greet you. Although simple, a lot of healthcare offices don't do this. Dr. Florek is very informative, approachable, and helpful. I have visited 3 times so far, and the service only gets better.

    This has to be the worst customer service I've ever received in a medical facility. If you want to…read morebe able to contact your doctor's office or get updates on the things that are supposed to be getting done for you this is absolutely not the place to go. They will not answer their phone ever or call you back if you leave a voicemail. When you call them and they do not answer (which is every time) they'll send you an automated text saying that you can text them at that number, if you do, they will also not respond to that either. Or if they do manage to send a text back it'll be a new person every time, they'll ask your name and date of birth and then stop responding so you can start that whole process another time again. I went in a month ago for an ankle appointment. I got an MRI referral and a prescription and they had not sent out either two weeks later. I finally went in in person to ask them to do it, they never sent the MRI referral even though he said he did when I was there and the prescription they sent out wasn't even anything close to what the doctor and I discussed in my appointment. I talked to another person another week later and they said they sent out the MRI referral at that time again, still have not. So all around terrible experience. It's been 4 weeks now and I've still not gotten either from them. The only way to get anything from this place is to physically walk in and ask them to do what you need done in person, even then it's questionable.

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    Canyon Oaks Foot & Ankle
    Canyon Oaks Foot & Ankle
    Canyon Oaks Foot & Ankle - Dr. Dimond is the newest addition to our staff of highly trained and professional Podiatrists now serving the Central Valley.

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    Dr. Dimond is the newest addition to our staff of highly trained and professional Podiatrists now serving the Central Valley.

    In Stride Foot Care - Nice landscaping at In Stride Foot Care.

    In Stride Foot Care

    3.9(7 reviews)
    1.3 mi

    I think that the podiatrist and staff are excellent, but their office is quite some distance from…read moremy residence and i no longer drive. I thought that this practice has a new owner and is now called Stockdale Podiatry Group. Hmm Also, I received an automated call from their office to remind me of an upcoming appointment. The message also mentioned that after March (?) there would be a $35.00 charge for appointments cancelled within 24 hours of the appointment time. I am 75 and in poor health, so chances are sooner or later i would be hit with the penalty. Anyway, i cancelled the appointment and will find a new podiatrist. Penalties for being unable to keep an appointment are unfair, especially in this office where wait time often exceeds a half hour. Where's MY thirty five bucks?

    I felt the staff as a whole were kind and attentive. I was seen on time, the office was clean and…read moreprofessional. Dr. Grant was warm, welcoming and professional asking repeatedly if I was comfortable during the procedure. I would give 5 stars but when my Insurance had been contacted and I was told orthotics would be covered 90% I asked if there was a ball park figure as to what my out of pocket might be. I could get no answer what so ever and this was slightly frustrating when you like to be prepared for upcoming bills. All in all small in the overall wonderful impression and care in this office.

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    In Stride Foot Care - Sign on Mineral King.

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    Sign on Mineral King.

    Loreen Flaherty, DPM - podiatrists - Updated May 2026

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