I've been with StateFarm for 39 years. It is the ONLY Auto insurance I have ever had. I personally…read morehave no tickets and no accidents however 2 other people in my household have had one car totaled and a RV fire. As a result apparently Statefarm looks at it as the whole household. My policy has been randomly canceled. Now there's some loyalty for ya huh? I did nothing!!!! NOTHING yet because other members in my household had claims MY policy gets canceled. 39 years wow really? No wonder they got downgraded they have no good business sense. That is just a dumb way to loose revenue not gain. Unbelievable. And Gigi doesn't care she is insensitive to clients regardless. She said "hey this is how I pay my bills" wow so just cancel people who have done NOTHING WRONG ya that's fantastic for gaining revenue and building a brokerage. Good Job Gigi!! You should be proud for canceling a 39 year loyal customer who ended up going elsewhere getting the same coverage for cheaper. So glad you have no idea how to maintain revenue and build a solid business. Bravo to ya! Let's also not forget you brought up a claim my husband had. And I had to remind you he has been dead for 8 years. Yep good job! Your response of trying to point out they are my family members is ridiculous. The bottom line is MY policy was canceled for something others did family or not. I did NOT deserve that kind of treatment after 39 years of loyalty. You as an agent should have done something. I've spoken to a couple other agents and it appears you're just not really sure how to get things done for your clients.

I Just Love My State Farms! They're Are Always There To…read moreAnswer My Questions! Victoria Is So Knowledgeable & Such A Pleasure To Talk To! I Highly Recommend State Farm In Dunnellon!

Billy is an exemplary agent, knowledgeable, courteous, kind, and a pleasure with whom to do…read morebusiness. The same for his office staff. Amazing people!