The experience was terrible the staff was not friendly and the only person that friendly was the…read moredesk lady that was Joanne and the dr which last name is Dr.umorem is not friendly and very rude actually so this place has really went down hill since the new ppl came in n this place needs customer service improvement and organizational skills

Doctor Umoren and Courtney were so amazing today! My son is almost 6 and they were so gentle with…read morehim! This is my favorite place to bring my kid to the dentist. Everyone is so nice, never a bad experience! 100/100

I do not recommend this office. I called because of the strong Yelp reviews, but unfortunately, my…read moreexperience was the opposite. This was a one-minute phone call, and it was enough to turn me off. I explained that we had already done a consultation with another oral surgeon in Saginaw and were shocked by their request for $2,000 upfront, which is why I was calling around for options. Before I could even explain further, the woman immediately cut in with, "Wisdom teeth removal is $4,000-$6,000," which felt dismissive and rushed. When I asked how that could apply to an insured patient--since in-network providers are limited to insurance-allowed amounts--she clarified that was the cash price, not the insured price. I explained that we have insurance and even dual dental coverage. She then told me they only bill the primary insurance, expect patients to pay the balance up front, and require the patient to file the secondary insurance themselves. While this may be common with some private dental offices in DFW, that doesn't make it reasonable. National dental groups understand how to bill properly by submitting both insurance plans and only collecting what they reasonably expect the final patient balance to be. In our case, that meant going from being asked to pay $2,000 upfront elsewhere to paying $300 upfront, with the expectation that the full amount would likely be refunded once secondary insurance processed. When I declined to continue the conversation, her response was a cold, uninterested "Have a good day." No explanation, no attempt to discuss options, and no effort to retain a potential patient. I never even got to this office's actual pricing because I was being rushed off the phone. For comparison, I contacted Monarch Dental, and the experience was night and day. They reviewed both insurance plans over the phone, gave a clear explanation, and booked my son's surgery in under 48 hours. The surgeon's reviews were excellent, and the process was seamless. We're now booked and moving forward--but this office lost a potential customer due to poor communication and lack of patient care. Final recommendation: if you have secondary insurance or want clear billing and options, proceed with caution here. National dental groups offer a far smoother, more patient-centered experience.

Dr. Lee and his staff are professional and nice to work with. We felt they were patient and helpful…read moreduring our consultation. Dr. Lee acknowledged our concerns and made sure we were placed in the best hands with an on site anesthesiologist for our daughter's sensitive case. She had several extractions and was taken good care of. Following surgery, I had questions about the medications and they helped me figure out her schedule. This is a very well run business with caring people. My daughter also LOVED the added touch of the prescription ice cream!

Every aspect of Dr. Spingola's work is impeccable…read more He is extremely skilled as an oral surgeon and everyone in his office is totally on top of their jobs. I've been going to him over twenty years for multiple extractions and implants and am truly in awe of what an amazing job he does. I've never had any pain there - not during the surgery and not afterwards. He is very caring, patient, and professional. Another reviewer wrote that he is the "costliest." That's probably true. And after he's taken care of your oral surgery, you'll likely agree that it's worth the extra costs, because he does everything perfectly. So does his staff. My experience has been that I've been written information on specifics of how much everything will cost in advance (and they accept dental discount programs as well as dental insurance, which I appreciate.) He intends for every part of his patients' experience to be excellent, and so it is. You can absolutely trust everything they do, and that's worth a lot in my opinion. I wholeheartedly recommend Dr. Spingola; you will not find a better oral surgeon.

just now New Dr…read more Spingola is no longer at this location. When he was, the quality of care was excellent, beyond any other experience I'd had. The staff is still there, and they are still excellent, the only reason I still left any stars... but DO NOT let this new Dr touch you. When a patient says "I felt something go very wrong. I know what this is supposed to feel like because I've had this procedure with MY doctor, and this isn't it" a decent doctor will listen and investigate. This guy WALKED OUT THE DOOR. He's still in denial that he did anything wrong, and I've given up trying to be listened to. Ask the staff for a referral to another location. You won't get decent care with Dr. Nguyen.

Dr. Gregory and all of his office staff we dealt with, when my 13 year old had his 4 wisdom teeth…read moreremoved, were informative, courteous, and professional. They reviewed the process with us in great length and answered all of our child's questions. They followed up with us afterwards to ensure his recovery was on track. Very good experience.

3.5 stars may be a better indicator of the overall experience. I will give 4 stars because Dr…read more Gregory did the job as well as he could. I had to remove 4 wisdom teeth even though my top 2 were the ones bothering me. After the initial meeting with Dr. Gregory, he basically stated that the bottom wisdom teeth needed to be removed as they were impacted. Fair enough. The initial meeting and actual procedure were really quick I probably talked to Dr. Gregory all of 4 mins total. I woke up with some swelling, nothing too bad, and was sent on my way and started on the antibiotics and pain meds as prescribed. That's when things started going downhill. I assumed that the normal recovery time of about 3 days to a week would suffice before I recovered close to full health, however, it took me almost 6 weeks before I was pain free! My pain was coming from both impacted teeth from my bottom molars. 6 weeks however is not the usual healing timeline. The problem with this office was that there was no follow up and very minimal information regarding post procedure topics. I had to look up most of the stuff online and guess my diagnosis and prayed I wasnt having dry socket or even worse an infection. It was very difficult to set up a follow up appointment due to his busy schedule and that the office is open during normal work hours. Luckily for me I recovered on my own. I had to buy a water pic and religiously use salt water for 3 weeks and was able to eat solid food again without pain 1.5 months after the procedure. Improvement in bedside manner and having a thorough follow up process would dramatically improve the overall patient experience even if the problematic patient is few and far between.

I returned to this clinic as I trust them to do all my dental issues. I have been around to a…read morecouple of dental clinics in Frisco, Garland and Mckinney will all their social media gimmickry ( smile makeovers etc) and got tired of checking them out. True and honest dentists nowadays are hard to come by. Thanks Dr. Oh!! And the staff are all awesome!

Root Canal: Anxious no more after 10+ years! I didn't feel a thing…read more I have had severe anxiety going to the dentist since I was a child due to a traumatic experience. Today was a huge step getting a root canal procedure done for the first time in years. Got one done as a child and have been terrified ever since. I even started to tear up at the office. After my procedure not only have I been freed of anxiety, but now I am more confident going to get the rest of my procedures done. Dr. Oh and dental assistant Daniel were fantastic, very quick and through. Daniel made me feel at ease as he explained the procedure. He mentioned it was the easiest procedure to do and that Dr. Oh has had years of experience. I didn't feel a thing (not even the numbing needle). I thank God for everyone there and to finally be healed from this trauma after many years. May God bless this practice with abundance for years to come!

I had met with Dr. Arango and we decided to do a TMJ jaw replacement and shift my jaw forward back…read morein October. I hadn't heard anything for a few months, and just saw that they permanently closed. They didn't even inform me! All that time wasted on waiting. Super upset.

I would like to update my review. I am now in contact with an exceptionally helpful office staff…read moremember in Dr. Arango's clinic. She is very helpful and kind and I truly appreciate her assistance through this anxiety riddled time..

Top-tier practice. Professional, efficient, personable. Completely satisfied with the care I…read morereceived.

Well organized, great skills and make the experience be as optimal for the patient as possible…read more These are the people you want for your wisdom teeth extraction.

I have been a patient of Alfa Dental since 1998 and highly recommend them for all of your dental…read moreneeds. Dr. Chris Roper is an excellent dentist and the entire staff is fantastic.

My experience is based on service I received. I make sure I am only reviewing what I experienced…read morewith a employee or a department. My experience was involved by an employee name LaBrea Othello. This is based on professionalism, attitude and people's skill. If I could rate this person a 0 I would. The care I received from this person was horrible, I don't understand how a patient could be treated with no repect or care. This was a 1st time visit and the last. I wasnt too familiar with the entire staff since this was my 2nd visit, but the treatment of disrespect and unprofessional i will not return nor do i reccomend this place no matter of the urgency. There are too many great competitors around that shows customers great customer service and attitude to deal with this type of pressure and disrespect. Please stay away from this place to avoid any dealings with ​LaBrea Othello!!!

I've now had two surgeries here for a canine expose and bond, and I truly can't say enough great…read morethings about this office and Dr. Dingwerth. The staff is consistently so sweet, welcoming, and professional. They make what could be a stressful experience feel comfortable and smooth. Dr. Dingwerth also follows up after surgery, which I really appreciate. It shows he genuinely cares about his patients and their recovery. Overall, just great people and a great place. I would absolutely recommend Dr. Dingwerth and his team to anyone needing surgery!

Dental implant in office, outstanding care. Highly recommended by my personal dentist.read more

This was the most gentle caring dental appointment I have ever had in my entire life and I have…read moreexperiences with many different dentists due to moves I have made. I intend to go back to Advance Dental indefinitely. The Doctor that owns this practice is on the ball, kind, and always looking to improve things and do the right thing. Everyone was kind from The receptionist all the way to the back office help. I literally couldn't find a thing I would have improved upon in my experience with them so far. Thank you and I look forward to coming back in 6 months.

I cannot say enough good things about this office. I have been here 3 times and have only had great…read moreexperiences. The office staff is so sweet and so is dr.lewellen! This will be my dentist for life!