I don't even want to give one star, piss poor customer service conducted by the owner.
I spent over $200 on a shen knife only to have it pit and crack, took it back in as it's supposedly warranty, only to be told to come get it and send it back to manufacturer myself for rehoning. Strike 1.
Strike 2. Was purchased 2 black diamond pans was assured at purchase that these pans were non stick, well I made a steak, 2 eggs and 2 pieces of bacon and everything stuck. Brought the pans back only to find out their policy changed to no refunds or return for instore credit. I've been cooking for over 40 years and I supposedly misused the pan? What was there response. No warranty, no refund, no exchange you're just out of luck.
Oh and after I commented that these were "non-stick" they corrected me by saying they clean up like non stick! If using a fry pan on medium heat, hand washed, cooked 3 times in them and doesn't clean up like "non-stick" then it's defective.
I will tell Everyone I know about not only Kitchen Inspirations I'm telling them about those expensive pans and an over 200 knife that are crap quality. read more