If I could give a minus rating, I would. It is impossible to get in touch w/any customer service…read morepersonnel. I attempted to start a return on-line, but absolutely nothing happened. The "return" stayed in a loop for two weeks. I have no idea what has happened at BB&B, but what used to be a fun shopping experience is now such a headache that I will no longer shop there. Products are inferior/cheaply made and no customer support. I suggest you try elsewhere.

internet order said it could not process so left site. later got an email saying my order was…read moreconfirmed. contacted BB&B saying cancel and why. order went through only 3 hours before. they refused to cancel. order was 2 sets of sheets for $75. when I got the order 2 weeks later i immediately returned it. my refund was $75 less tax, less discount (?), less return shipping in the amount of $25. NEVER NEVER DO BUSINESS WITH BED BATH AND BEYOND!

I appreciate integrity and I got it here. I had my machine in for service and the feed dogs were…read morenot great. It's an expensive fix, but much cheaper than buying a new machine. It is only worth fixing on my machine if the rest of the machine is in decent shape. Victor checked it out and found it is worth fixing. But before going to that expense he did all he could to give them a bit more life. I'm sure I will have them replaced relatively soon. He could have encouraged me to buy a new machine instead, which would have benefited the store and cost me much more. He didn't do that. I so appreciate his honesty.

In December 2024 I purchased a very expensive Embroidery and Sewing Machine (about $8,000.00) from…read morethis store. At the time of purchase I was given excellent service. I later returned to the store to purchase fabric and other items. July 29, 2025 I purchased some items including a ruler that cost $42.50 + tax. When I got home I realized I already had the ruler and about 1 week later tried to return it in it's UNOPENED package (I live in the hills so it is about a 30 minute drive to the store so I didn't immediately try to return the item). I was told they do not give cash refunds, only store credit because, quote "some people abused the return policy". This is a violation of Washington State Law but they don't care. I took the following information from Washington's Consumer Protection Agency's site: 1. Disclose the return policy: Retailers must clearly communicate their return policy to customers before they make a purchase. This can be done through signs in the store, information on the receipt, or on the retailer's website. 2. How many days does a customer have to return a product under Washington's consumer protection regulations? Under Washington's consumer protection regulations, a customer has seven business days to return a product for any reason. 9. Minimum Return Policy Disclosures - Retailers must clearly display their store's minimum return policy -- whether it is no refund at all or store credit only -- on all signs and receipts. I have decided to keep the ruler and never do business with them again. Nowhere is it posted in their store about the return policy, it is attached to the receipt which you get AFTER you have paid for the product making it non-returnable. Of course, I doubt that they care if I come back because they already got the big money from me.

The team at Kitchens etc. are excellent. Their installers are so talented and professional. They…read morehave a keen eye for deign and functionality. They work hard to exceed your expectations. The pricing is excellent as well. I was so pleased with my kitchen remodel. I highly recommend them to anyone looking to improve their existing kitchen or building a new one.

This company is great, owned by a talented woman who really knows her stuff. She perfectly…read moreexecuted my kitchen and office in custom cabinetry and her followthrough and warranty was great. Her pricing was fair, I wasn't looking for discount deals, but good quality. I recommend her highly. I am located in Longview Heights and would use her services again MD

Just a heads up, don't waist your time on Erickson Glass Company…read more The first time we went in to get an estimate on three large window panes. After not hearing from them for several days, called back and they had no idea what we were talking about. Decided to try again months later as there are not many choices in Longview. The two men in the office were nice enough looked at the drawing given, asked pertinent questions, and said they would get us the info in a day or so. After a week I called and again they had no idea what we were talking about and that the other gentleman in the office must have it. Said they would look for the paper and call us on Monday. Well it is Friday and I give up.

From the owner: Erickson Glass Shop has been serving the Cowlitz County area since 1946, and is Longviews first…read morefull service glass shop. We are locally owned and operated and have built our business on trust and integrity.Commercial, Residential, AutobrMilgard WindowsbrStorefrontsbrShower Doors, Tub EnclosuresbrMirrorsbrWindow Glass Replacement brEquipment GlassbrAluminum Deck RailbrWindshieldsbrInsulated GlassStop in, visit our show room or call today.

I am telling you what I told him once he finished the job..." TOP NOTCH !!! " He listened to my…read moreplumbing concerns, requested solutions, and ultimately remedied the problem without being pushy or any manipulating sales tactics. His pricing was straightforward. He proposed possibilities in cost, etcetera if the avenue of repair we agreed upon did not work. Again, I would say what ever else I could to have you consider Ben and his company to meet your needs. I was that impressed with his services. Thank you for taking the time to read this lengthy review.

Thank you Ben, fast service and got the job done. Nothing worse than a plugged up toilet.read more

He started our kitchen remodel back in June, it is now November and it's still nowhere near…read morefinished. Not only does he say he's going to show up, when he does he's here for very few hours, maybe shows up once a week and is constantly ignoring our calls. He's very inconsistent and unorganized, also very unprofessional. To say the least I'm very disappointed. Jerry has made this process nothing but stressful.

Shouldn't even get one star. For all of you out there the owner Jerry will bid your job "the bigger…read morethe better for him" take your down payment and never finish your job. He is a smooth talker and WILL lie to your face about everything because he has no idea what he is doing and absolutely no construction experience. This guy is so lazy he couldn't go to your local stores to find a match to one of the most common tile used. He lied saying he couldn't find it and just took a used tile from his other job that still had the old thin set on it! !SCAM ARTIST! Do not get mixed up with this joke of a business owner! YOU ARE THE BOSS it's your hard earned money! Don't just give it to someone that can't do the job!