The idea of wedding dress shopping had always seemed daunting and intimidating to me, especially…read moresince I have been having a string of bad luck when it comes to customer service throughout my lifetime. I am a minority who looks extremely young, therefore causing me to be dismissed at times in stores. Regardless, having worked in customer service myself, I usually have very high hopes on how I am treated in stores. With that being said, I was BLOWN AWAY by how welcoming and helpful the staff was at O&O. The young lady who assisted me was Faith, who immediately greeted me upon entrance. Throughout our interaction, she truly made me feel welcome and helped me bring out the inner confidence that I never knew I had. That honestly speaks volumes! She was very attentive and helpful in her suggestions. Faith was very patient with me throughout the whole process and was able to help me pick out styles that best suited my body frame. Some of the dresses I personally never would have chosen for myself to try on turned out to be among my top options! THANK YOU O&O and especially Faith for an AMAZING experience. I definitely 110% recommend O&O!

This salon is beautiful and my attendant was lovely. I chose this particular bridal shop as it…read morementions extended sizes, and as a gal with some curves, I knew I needed it as I'm not a size 6 off the rack. Unfortunately, that was a very false claim on their website as there were less than 10 dresses to choose from and from a designer they are no longer working with. I was able to squeeze into several dresses and they put material in the back to try and show what it might look like if it closed, but it was very uncomfortable, very unflattering, and not the bridal experience I was hoping for. There were 2 gowns I loved , but neither close to my size so I couldn't get an actual sense what they would look like on my wedding day. There are no other options, you just have to buy the dress (both were around $1800 plus tax and alterations) and pray it actually looks good. That's gonna be a heck no for me. 5 stars for the salon and the personalized attention, 2 stars for the overall experience.

I said yes to the dress today! Vanessa was wonderful from the very beginning, from the first phone…read morecall(appt making) to meeting her today. Her bubbly and personable personality made the whole process so smooth and enjoyable. I recommend anyone looking for a dress to ask for Vanessa!

This was the first place I tried on wedding gowns and said yes to the dress on the same day…read more Before even setting up the appointment, they responded promptly to my text messages (their website indicates a number to either call or text, thank goodness!). They kindly allowed one of my guests (MOH) to bring her 1 year old+4 year old. Parking lot is spacious-- I didn't have any issues finding a spot when I arrived 10 minutes prior to my appointment. But it was surprisingly full once I got out of my car closer to my appointment time. We were greeted by Mary, who also turned out to be my stylist for the day. We briefly sat down, answered a few questions, then Mary Godmother started working her magic. Mary was respectful and mindful of my budget, knew what and when to ask me in private (behind the fitting room curtains aka before hearing my hype crew's opinions), has the best personality, and clearly knowledgeable in what she does. I had no EXACT style in mind, but I did have a general idea and some inspos. By the 5th dress I tried on-- I was in shock by how much I immediately loved it. Tried a 6th one then back to the 1st one I really liked, but those felt meh after the 5th dress. Mary asked the right questions with each dress I tried on, actually listened, and ultimately guided me to the perfect dress that left me speechless first then giddy right after. THE dress felt sooo ME and absolutely made me feel like a BRIDE. THANK YOU SO MUCH, Mary! This just happened 5 days ago, so I'll have to post an update on how the rest of my experience goes moving forward and when I get the dress. So far, I am over the moon. FYIs: -When you click "Book an Appointment" on their website, it says "Our wedding gown price point is $1,500-$9,000", but in the store I was told prices start at $1,800. -I had to sign a contract that "All sales are final. No returns, refunds, or exchanges. No exceptions." before giving a payment for the dress. I'm not sure if the ~immediate~ 'final sale' is a standard as this is the only bridal shop I have been to, but I did not expect that to be the case on a non-discounted gown.

I stopped in one weekend to try on dress and brought two friends along. (They are handling COVID-19…read morerules very well - must wear a mask and must social distance!) The woman helping me first asked me my favorite style and size. Then she instructed that we search the racks for something that catches our eye! It was so much fun and the store had tons of dresses to choose from. I grabbed about 7 dresses. I fell in love with two of the dresses. They were a really great price and were so beautiful! Since this shop is an Outlet - it is a try on, buy and take home that day shop! Dresses are one of a kind - so if you see something you like you have to jump on it quickly! I would recommend coming here after trying on at a traditional bridal shop. You will have a great experience once you know exactly what you are looking for.

I want to preface this by saying I had a great experience the first time I came here in December,…read morewith Belle 10/10. My full review this time is specifically related to the older stylist who was not helpful at all in my experience. And honestly was very "salesly" and I only tried on one dress the entire appointment. So here goes... A Masterclass in Doing the Absolute Least... I showed up excited to wedding dress shop. I left wondering if I had accidentally interrupted someone's last shift before retirement. We called ahead to see if we could move our appointment earlier and were told, "Sorry, no availability." Totally fine--except when we walked in and the store was so empty it echoed. Eventually, a consultant appeared and asked what kind of dresses I liked. I described exactly what I was looking for and was promptly informed that they had nothing like that in the store, that they were fresh out of lace mermaid dresses. No offer to check. No alternative suggestions. Just a verbal shrug. Meanwhile, my mom--on a completely unrelated journey to the bathroom--managed to stumble upon MULTIPLE dresses in my size (bridal 4) that fot that description. Apparently the restroom route is more fruitful than asking the consultant whose job this is. The only dress I tried on? One I had already tried on a month ago--pulled by a previous stylist (shoutout to Belle, who was actually amazing and clearly carried the entire store on her back). This time, it was a size 6, and I was told it would require $1,000 in alterations to fit me. I am a bridal 4. The math is... confusing. The consultant then graciously pulled exactly one more dress for me. A size 12. She warned me it would be "swimming" on me, as if I hadn't already tried on several size 12 dresses before with zero issue. It seemed like she didn't want to clip me in a bigger dress. It was giving "I'm done for the day and I would like you to also be done." Overall vibe: I felt less like a bride shopping for her wedding dress and more like an inconvenience standing between someone and clocking out. If you're looking for attentive service, thoughtful styling, or even mild enthusiasm--keep walking. If you want to be told nothing exists while standing in a store full of dresses... congratulations, you've found the place. Would not return. Would not recommend. Would suggest the bathroom tour though--it's where the real inventory lives.

This store really is the epitome of "don't judge a book by its cover." The outside may look like a…read morewarehouse, which I guess it is, but what's inside takes you by surprise. I liked more dresses here than at any other boutique I visited. Me and my 2 friends felt welcome from the moment we got there. They were expecting us and ready for my appointment. We were offered mimosas and some sweet treats (drinks were covered due to Covid and felt safe). The prices here are hard to find- nothing is over $1500. (I really don't believe in spending $2000-$3000 on a dress you will wear for a few hours). My wedding is in less than 6 months which meant I had to get something "off the rack" and nothing on there was over $799! Teresa led me to the racks with my size and told me just to choose whatever I liked and she would bring it over for me. No lie, I immediately saw 10-12 dresses that were exactly what I was looking for. Because they were all so nice, I ended up with about 5 favorites. Teresa was patient with me while I tried on every single one at least twice. She also gave her honest opinion and helped me decide what dresses to eliminate based on alterations since I am on a time crunch. The moral of this story is 5 stores and about 50 dresses later, I said YES to the dress!!! Before going to this store, I was skeptical about ever finding "the dress." I live in Miami and drove to Orlando in search of something else and I found it. I'm very happy with my experience and my purchase. I would recommend this store to anyone on a budget (or not). The owner was also very nice and made sure I was happy before we left.

It is a fun wedding boutique with reasonably priced dresses. $300 to $1000. They ran an alfred…read moreangelo sale this weekend. The ladies were very helpful and they had a huge selection of dresses, sizes, etc. You just need to take the time to look. Downstairs is a wedding decor shop to buy decorations for a banquet. It was hard to find at first, but its directly off I4 near obt and 33rd street.

First and foremost I was searching for a local tailor to repair my son's decade + old lovie. The…read moreold Ikea stuffed dog had been around the uSA and needed some repair work, I stopped in and the Taylor here took the stuffed animal and made all the needed repairs. She would not let me pay, saying her kids also had similar lovies and it was her pleasure to fix ol' Bob. If you need any service stop in and support this place!

I was really looking forward to my appointment at Lilly's Bridal because of their large selection…read moreand designers I had been excited to try, but unfortunately my experience was very disappointing. At the start of the appointment, we were given a brief tour of the store and then expected to pull most of the dresses ourselves. I had done my research ahead of time and even saved specific dresses on Pinterest that I wanted to try. When I showed these to my stylist, I was told they did carry those dresses, but I was still expected to search for them on the floor with my family rather than having assistance pulling options, which felt surprising and frustrating for a bridal appointment. Throughout the appointment, I also didn't feel very comfortable asking for help when it came to adjusting the dress for photos on the pedestal, so my family ended up stepping in to assist instead as most of the time the stylist stood off to the side seeming disinterested and offered no assistance. As the appointment went on, I was able to find a few dresses I liked but wasn't feeling like I had found "the one." I asked my stylist, Heather, for guidance on what else I might try based on the styles I seemed to be leaning toward, but was told there wasn't really anything else to suggest. This was disappointing given the size of their selection. Later, when my mom pulled a couple additional dresses for me to try, I was told I was running low on time and that if I didn't like those dresses, it might not be worth trying them on. The way this was communicated made me feel uncomfortable and rushed, and I ultimately felt a bit awkward continuing the appointment. By the end, I felt stressed and ready to leave, and although I did try on one final dress and revisit one I liked, the experience overall left me feeling disappointed. While I was excited going into Lilly's Bridal, I ultimately left feeling very underwhelmed by the level of guidance and support during the appointment. I hope this feedback is helpful for improving the client experience for future brides.

Best bridal place ever! Literally had such a great experience! 100000/10…read moreSO many unique beautiful dresses something for any type of bride! And they are all super customizable each and every way and not bad pricing either. I went to 3 other places before this one and this one was hands down the best! I had Brooke and she was AMAZING She was sooo good at listening to how I was feeling and giving me good feedback and she was so quick, efficient, knowledgeable and just very sweet I could not recommend her enough! Inside the store is super beautiful, great lighting and very welcoming. I ended up finding and buying my dress there but I didn't feel pressured at all and my whole experience was so wonderful. I definitely think this place is one of a kind.

The variety of dresses here was amazing. Our stylist CJ was incredible, she was super kind and…read morehelpful! We also like knowing that our dresses were design by a local designer. The studio was super cute and they helped us take the cutest pictures with bouquets and signs. It was absolutely worth the cover charge.

I would rate higher than 5* if I could! I said yes to my…read moreperfect dress in July 2026. The experience in the bridal salon was nothing short of amazing. Jenna heard what I liked, looked at photos I brought and pulled THE dress. The whole "Do You Say Yes to this Dress" experience was magical (I won't ruin it if you plan to go!). Cannot recommend this bridal salon enough. Drove over from Brevard County and so glad I did!! My dress is due to arrive late November / early December. ~March 2027 bride

Came with a friend today to look at wedding dresses in preparation for her big day, and I would not…read morerecommend anyone coming here. The selection may be nice, but I cannot lie barely speak on it because you're not allowed to touch any of the dress or help pick anything. I have never heard of this, but this rule is silly. The advisor clearly couldn't choose dresses that my friend liked and wouldn't let us help. The advisor was not supportive and only added stress and criticism to the appointment. Steer clear of this shop. I'd recommend Calvet Coture instead!

This is literally a warehouse full of any & everything for a wedding. A brides dream: everything…read moreall in 1 place! Literally. Invitations, dresses, shoes & Accessories, limo rentals, catering, floral, centerpieces, alterations, photography/videography etc. They have a tiny bridal gown section but I liked they styles they did have. Their are 2 price's on the dress, a purchase price and a rental price, they rent! The rental price is not much cheaper than the purchase price. I like their rental idea because the price includes alterations, & accessories. i found THE gown here, actually. My first experience was pretty pleasant, the lady was nice but tried to push all the things they offered on me & it was sort of a "try it on yourself & ask if you have any questions" type place. They dont offer you a slip and/or bra to try on the bridal gowns. They had the dress I was looking for & I liked the rental idea. I didnt know it was THE one until after I left & had shopped around a little more. Today, I go back to get the dress. Much different experience today. No one greeted me & although 3 employees were working & not busy, I had to go ask for help. I asked the WRONG person (apparently). I explained I was in last week & decided the dress I had tried on was the one & I wanted to get it. She looked at me as though no one has ever said they wanted to buy anything from their store before & with an attitude she says " excuse me?" I told her I wanted to get a dress from there & I wanted to try it on again to make sure. This was her exact response, "Excuse me, but we don't just let ANYONE waltz in our store & try on wedding dresses as they please, Im afraid Im not going to be able to let you try on a dress again" I forget what I said at this point but then she said she couldn't take the chance at getting the dress dirty. WHAT is that supposed to mean? IM BUYING THE DRESS, why would it matter if I got it dirty!? I didnt say that, I stared at her for a good 15 seconds like she was joking & I was waiting for her to say just kidding. But she didnt & I stormed out & slammed the door. Although I lost my dream dress, I will never ever give that business my money.

The staff was helpful and courteous. I didn't have am appointment set up but they still allowed me…read moretry look at amd try one dresses. They have a nice selection!

Mina was a great help when looking for a bridal gown preservation specialist…read more She provided a great service, cleaned and boxed my huge wedding gown with no issues. The lady at the cleaners where pick up is, also is very nice and sweet! Overall a great experience.

I brought my wedding dress to them to get it cleaned. I had a beach wedding and immediately…read morefollowing my wedding the dress was stuffed back into its bag and left in my closet for months. It looks like it's brand new after they were done with it!

Desiree Marie is such an incredibly talented dress maker. The dresses she creates out of thin air…read moreare nothing short of amazing! It's honestly hard to believe that she makes them with her own two hands...but she does! I think it's really important for a bride to feel like herself on her wedding day...and unlike anyone else, one of a kind. With Desiree Marie, YOU WILL GET EXACTLY THAT! All of her dresses are so exquisite and unique. You won't find anything like them anywhere else. So look no further for the perfect wedding dress maker! You've found her!

Desiree created a beautiful corset style back on a satin gown that didn't fit me. She is so nice…read moreand finished my dress in time before a wedding!