We initially hired The Stone Studio to replace tile and flooring in our master bathroom. However,…read morethere were quite a few tasks we kept adding (painting, electrical, cabinets for a craft room, tiles for guest bath, etc). Dave and Mike were very accommodating. They performed all jobs professionally, honestly, courteously, and timely. We are so happy with every aspect of the work performed. We would recommend the Stone Studio to anyone wanting upgrades in their home. Tony & Lourdes

We recently hired Stone Studio to install a new kitchen sink and granite countertops. We were…read moredisappointed in the workmanship as well as customer service. Here are the major issues: 1) The measuring and/or cutting for the kitchen desktop was off (too long). Instead of having the slab trimmed, the installers forced it into place & punched a long hole through the wall's sheetrock. Stone Studio resolved this by providing a granite backsplash around the desktop to hide the hole. 2) The strip of granite between the wall and the hole for the sink is too narrow. We had expressed concern about this when selecting our sink & were assured by David (co-owner) that the sink we were considering would fit with absolutely no problem. Our faucet fit only by rigging it with extra parts sold at Home Depot, but the faucet base still scrapes the backsplash. Having researched faucet measurements online, it is clear that we will have extreme difficulty finding another faucet that will fit when this one needs to be replaced. We were told that Stone Studio considers this a successful installation. 3) After installation a crack was discovered in the new sink. It is not Stone Studio's procedure to open & visually inspect a sink prior to installation. It took about 45 minutes to contact David (co-owner), at which point he said he would try to find another sink the next day. Late the next day, a Thursday, we received an email saying one would have to be ordered. A full week after the initial installation, they finally had a new sink to install. If we hadn't done the plumbing ourselves we would have had to pay plumbers for multiple trips. Instead we had to install, remove and reinstall the faucet on our own time to make our kitchen functional. 4) The overhang on the counter side with kitchen stools is longer than the Stone Studio contract (and online resources) recommend without brackets; it was intended to be within guidelines but was measured/cut incorrectly. Justin (co-owner) said that it was close enough & will probably be fine with normal use; no remedy was made. We had to buy and install brackets to ensure the overhang doesn't break off. Our disappointment in customer service stems from a lack of urgency to address problems, lack of concern about the inconvenience caused, and resistance to acknowledge most of the problems. It was only as the final payment came due on the last day of the job that either owner apologized for "any inconveniences" or "hiccups" that had occurred.

I have used these guys a few times. Very easy to schedule an appointment. In the past, I had them…read morework on a Bosch washing machine and dryer. I was very happy with the service and costs. Last repair was to a Maytag washing machine that is under warranty. The damn thing would not drain the water out. Of course it breaks on a Friday night. By the time Convenient Appliance Service got here, it was Tuesday and the water was sour (stunk up my upstairs). Not blaming Convenient Appliance Services for this. Just my bad luck. The technician was on time and very professional. Explained the cause and what he had to do to fix it. Highly recommend. Just a note, they technicians carry iPads and can take credit and debit cards as payments.

We've been using Convenient Appliance repair since 2000. They were generally reliable. However,…read morethey've recently changed. We had them come out and change a run of the mill Whirlpool refrigerator door gasket. Our bill was a whopping $430! And they said the part cost $140. Geesh. I'm not sure who owns this company now, but we will not be using them any longer. And that is sad after a 24 year relationship.

We had a great experience with Josh Allen in the remodel of our bathroom. He was prompt,…read morehard-working, clean, considerate, kept costs low, shared design ideas, thorough, and the final project turned out beautifully. He pays attention to detail and fixed other problems that appeared in the course of the project without cost overruns. We are hoping to use him again for our second bathroom and highly recommend him for any tiling project.

Very good experience. Returned phone call quickly, came out and gave a detailed estimate, and…read morefollowed up. Great job, very efficient, met all expectations with high quality. Will call back when needed.