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    Allen Tile and Design

    5.0 (1 review)

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    12 years ago

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    Anderson Moore Kitchen & Bath - White kitchen

    Anderson Moore Kitchen & Bath

    (1 review)

    First, I will say I am disabled veteran with a HISA grant for a no threshold shower and was hoping…read moreto get a professional and reputable contractor. Erik Anderson seemed professional upon first meeting him, however he seemed as if he assumed we didn't have enough money to afford them. We purchased a 1970's built home 5 years ago that is well maintained, yet dated, and in a highly desired neighborhood. We have been wanting to upgrade our kitchen and bathrooms for a while now. We contacted AndersonMoore Kitchen & Bath and received a quick response and inspection by Erik Anderson of our 5x7 bathroom within 1 week. That is when it all went down hill. Erik Anderson first acted like our house was beneath him when he presented himself and walked in our house. He instantly started taking notes and kept questioning our ability to pay with subtle hints (this might be above your price range) for the renovation. We assured him we had no trouble paying for the renovation thinking that that would end the questioning, it did not. He took notes and kept trying to add more services onto our renovation even after the constant questioning of pay. After he left he assured us he would have a quote without 1 to 1 1/2 weeks. After 3 weeks we decided to call and never received a call back. We then received a condescending email that gave a ridiculous quote just for the shower of $15-18K. And was advised that we should call West Shore. He never quoted the job, which was a full bathroom tear down and remodel. We researched contractors and knew they were higher than most, however, we wanted to go with a higher end contractor that we hoped we could trust. Below is the snippet from his email after we called several times asking for a quote. "I have been working on the pricing for your project. If I remember correctly, the VA allows about $6300 or $8300 (can't remember which) for this type of work. We are significantly above that amount. Quick number for the zero threshold shower is about $15,000-$18,000. I would suggest looking at West Shore Homes. Their process and product is very different from ours. It is not tile. It is some type of solid surface material. But they have a system that allows them to be very efficient. I would suggest contacting them for some pricing for your project. I am sorry we can't help but hopefully West Shore can. Thank you and have a good day." The quote is not only very vague, but it also does not break down all the services we requested. This is a perfect example of someone that dresses professionally but lacks the skill and know- how to properly break down and develop a quote. We then called several times on his mobile phone and office to ask about the email. We have yet to receive a response after 2 weeks. The quote is not only almost 2 1/2 times the national average for 5x7 bathroom remodel, his amount only covers the single walk-in-shower remodel. AndersonMoore lacks professionalism and from our experience over inflates their quote or gives ridiculous quotes to those they feel cannot afford their services. We never told him what our budget was and he never asked. These types of contractors are the ones that will be crying the loudest in the next big recession. We do not recommend AndersonMoore Kitchen & Bath for any military active duty, veteran, or civilian unless you live in a very affluent neighborhood.

    From the owner: We are AndersonMoore Kitchen & Bath, and after 25+ years in business, it's no surprise that we are…read morethe premier Winston-Salem remodeler specializing in baths and kitchens. However, we are also skilled and experienced in many other types of home improvement projects, including home additions, aging-in-place solutions, and interior remodels of all kinds.

    Allen Tile and Design - flooring - Updated May 2026

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