Scratch and dent... these look brand new!!!! Our washer went out of course right before the…read moreweekend laundry duty. Not only did we have the washer problem but a counter height issue. None of the newer front loads would fit. Dan worked with us to get the feet to go down (not by simply twisting) and as you can see it fits perfectly. We purchased on a Tuesday and by Thursday we were cleaning clothes. All other big name places would've taken weeks to get them installed. I highly recommend A Better Buy Appliance to anyone not wanting to pay overpriced retailers and don't mind a minor flaw (still can't find one on my washer/dryer). I'm looking forward to another appliance going out just so I can get a nicer one here LOL.

looks like a money laundering front. went during store hours and it was closed, locked, and dark…read more it looked like someone had their cell phone and belongings on a table by the door. sign said "call for help" called four times with no answer.

Great repair, great service, great communication the entire time with part ordering and scheduling!read more

Great service! Fast and reasonable! Will use them again! Knowledgeable and competent.read more

Štay away from this idiot! There is a reason why this guys appliance store is a 1 star review. He…read moredoes horrible business. You' ve been warned. Owner, Pete, a liar and bad business. 1 Star rating! We took this pic in Buda at his shop, where you can easily see in pic(taken in Buda Mar 06 22) Damage was already there, he is one straight liar! His appliance are beat up, dented, faulty.

Will sell you merchandise that is not functional and won't repair it or assist with return. Very…read moredifficult to get in contact with. I purchased a fridge for around $600. Thought I got a good deal. After a week I noticed my freezer stopped working when my food started going bad. I tried repeatedly to contact the owner Phil for a week. Only got in contact with him when I went to the store myself. He offered to pick the fridge up that day then cancelled last minute and told he had to come the following day. Next day he sends some guys out to pick up my fridge and replace with a loaner while he did repairs. 2 days later the loaner ends up not working either. I try to get in contact with Phil and he ignores the calls. I go to the store and he's not there. The woman that works there says they are still working on the fridge. 2 weeks passed and I still don't have my original fridge. After I decided to return my fridge he finally gets in contact with me on Monday of last week and says the repairs are done he can drop off the fridge on Saturday. Saturday comes and he tells me the delivery truck broke down and he won't be able to make it until the following Monday. Monday comes and he doesn't get in contact with me. Also is ignoring my calls. I called acima directly that Tuesday and had them contact him directly. He tells them my fridge is done being repaired and is just waiting for me to call him and let him know when he can deliver the fridge. I called him that same day and he says he can deliver my fridge on Thursday. Today is Thursday and he hasn't reached out to me or responded to any of my calls or text.

Highly recommend this repair technician. I accidentally gave him the wrong part information before…read morehe came out for my refrigerator repair, but he was still incredibly friendly, professional, and helpful. Before he arrived the refrigerator actually started working again on its own. He didn't make a big deal about it at all and simply told me to call him if I needed anything in the future. While he was there with the wrong part, he also took time to answer questions about a few other appliances. Honest, knowledgeable, and easy to work with. I'll definitely keep his number on speed dial.

Washer needed suspension rods changed out. Completed in 20 minutes or less. Tech gave me great tips…read moreon taking care of washer and loading correctly to avoid future maintenance issues.

We've purchased a couple of items from them as well as have had repairs done by them. Always…read morehelpful and reasonable prices.

Don't do business with this company. I purchased a washer and dryer from them, and both have had…read moreongoing problems for the past three months. I've had to call them back multiple times for repairs, and the issues still haven't been resolved. The installation was also done incorrectly, which created additional problems. It's frustrating to keep having technicians return to fix issues that should have been handled properly the first time. Based on my experience, the customer service was unprofessional, and I was treated rudely when I tried to get the problems resolved. I regret buying from this business and would not recommend them to anyone looking for reliable appliances or dependable service. Do not do BUY FROM THIS COMPANY.

The discriminatory tone/treatment was very unexpected. I visited this business to purchase a…read morerefrigerator outright, no financing needed. Before I could even explain that, the sales rep pushed multiple financing options and withheld the one company I trusted due to prior/current business with them. When I asked about it, she said, "Oh yeah, they're good if you have good credit," making an unwarranted assumption about my financial situation. I was referred by a friend who had a great experience with another salesperson. When I asked to work with that same person and inquired about his availability, I got vague answers, despite the rep admitting she'd already messaged him. Due to me bringing up the military discount my friend received, she quickly said, "We don't offer military discounts." I quickly called my friend on the spot to clarify. As she over heard our conversation confirming his experience just days ago, she used air quotes for this contradicting statement. We don't offer "discounts," but only the manager can apply them, and only if I don't directly ask". This conversation initiated the text to her manager. Now whether she did or not, further displays the untrustworthy communication received. Her interaction with me was dismissive, condescending, and made me feel unwelcome. I believe the treatment was discriminatory and not in line with fair, professional business conduct. Sure, everyone has bad days but this is not a interaction any customer should receive. I will be filing this complaint to bring awareness and encourage accountability and/or training personnel better in communication. Please attempt to look at other similar businesses before considering visiting this one

Just purchased a new out of the box electric range LG and at a good price. But the price that was…read moreonline was great but NOT what I was charged. When I text and asked yazmin she just said online was not accurate. A whole 100$ more not accurate. 95$ for delivery which is standard price but this young guy knew nothing about installation. He left my stove like 2-3 inches away from the wall it supposed to fit perfectly in the stove space. He said is that ok? I told him yes just so he could leave and I figured it out alone. The stove works well so no complaints there.

I noticed a whistling sound from my washing machine during the spin cycle, so I decided it was time…read moreto bring in a professional. I found this company on Yelp and scheduled a service appointment. Brandon was professional and gave me his opinion about the repair. He also explained the root cause of the problem. I will definitely use the company again and recommend it to my family, friends and coworkers.

Paid in advance and owner never returned or refunded my money. Promised a refund several months…read morelater but still haven't received it

My family and I have used Certified Appliance for over 20 years. They are extremely courteous,…read morefare, and they run an honest business. Not only are they punctual and professional, but you can rest assured the job will be done right! I feel very comfortable with them in my home. You can tell they take pride in their work and appearance. I would highly recommend using Certified Appliance!

From the owner: We specialize in LG and Samsung we are certified in Samsung, LG, whripool, GE, Frigidaire Bosch…read morethermador and many other brands. We work on refrigerators, ovens, cooktops, Range's, microwaves, over the range washers, dryers, dishwashers. Built-ins and ventahoods. We started this company to help the senior citizens in the community so many people try to take advantage of them. We have work in this industry for the last 20 years. We 3 owners decided to open this company for our community we also offer payments for any customers that need an appliance repair. No contracts just customers word and a friendly handshake. We are a honest and fair andvwant our community to know there is still companies that care.