Dr. Long keeps you waiting at least 1/2 hour in waiting room and anywhere from 1/2 hour to an hour in the exam room. Front office staff are rude and unfriendly. read more

Dr Long is the best doctor I've ever had. She is so kind, genuine and always takes time for her patients. I always feel safe and very well taken care. She has been my primary doctor for I think, 15 years, I cant remember anyone but her, and I always get exceptional care. The front office Staff, Brittany ,Susan Andie and Debbie are always so patient and helpful. The office runs so well, and the staff is the best. I want to thank everyone and I appreciate in todays world, A safe caring practice. Linda R read more

10/10 do not recommend. Was a (satisfied) patient for nearly 10 years until I discovered I had been dropped bc I didn't want to undergo a series of expensive and unnecessary tests brought on by an incompetent RN. "Dr" Long sent me a barrage of certified letters harassing me to take said tests. I don't need more prescriptions, I need a doctor that is actually physically present and aware of my history during my appointment. Nice to know the practice is doing so well that she can drop loyal (&healthy) patients at anytime. Overall, I am very disappointed in how I was treated. read more

Dr. Long is the BEST. She is caring, brilliant, current and the best listener. She cares about her patients and treats you like you are her very person patient. read more

Dr. Long is the best doctor I've ever had. I never thought I'd say this, but... I actually look forward to coming to the doctor now! She will spend as much time as you need answering any and all of your health concerns. She even proactively helped me order my prescriptions in bulk so that they would be cheaper! I've recommended her to a couple of friends so far and we all agree that she is awesome. I've also had 0 problems with her office staff so far, maybe I've gotten lucky? Everyone seems friendly and efficient to me! PS. There's wifi in the waiting room! Maybe I have low standards but that itself deserves an extra star. read more

By far the best medical appointment I've ever had! Dr Long heard my voice, affirmed my pain and acknowledged my less than pleasant experiences as a woman of color accessing medical health. Thank you Dr. Long! There's a difference between a physician listening to you and being a patient who feels heard. Dr. Long heard me and then processed several courses of treatment, with no pressure to commit to anything before thinking about my own best interest. She reminded me that I'm the expert of me and she was professional carrying out my desires. Great experience and I highly recommend her! read more

Dr Sheryl Long has been my doctor for more years than I remember. I love her, and i know you will to.

I really like Dr. Long. She's very good about helping you with whatever you need. I really like that she has a web portal so I can communicate with her. I absolutely hate having to go to her office. Every single time I've been there I have been made to wait at least an hour. One time I waited almost 3 hours and that was to see her PA! I was absolutely livid. This last time I showed up 15 minutes beforehand and then had to wait 45 minutes past my appointment time because the person whose appointment was before mine, showed up after me. The office needs to change their policy regarding late people, because it isn't fair to everyone else that they have to wait because someone can't be bothered to show up on time. I give Dr. Long 5 stars, the office 0 stars. read more

I had a friend refer me to Dr. Long, she's fabulous. She spends so much time with you, never makes you feel like your rushed... and really takes the time to make sure you "get it" when she's explaining things to you. I HIGHLY recommend her. read more

Dr Long has been my primary care doc for many years, first in Newport Beach and then I transferred with her to Irvine. I feel she has done the absolute best for me and I recommend her without reservation. She is always up to date about my medications. Her care and concern are invaluable. Her treatment is always the best. read more

I was told about Dr. Long by a friend and I'm so pleased I made the switch to her practice. I can't say enough about how well I appreciate this office and Dr. Long. Dr. Long gives you as much time as you need and she is extremely informative and not at all condescending. You also get the feeling that Dr. Long stays up-to-date on current studies and trends. I rarely have to wait long and the office staff, as well as her nurse, are extremely helpful and pleasant. read more

Dr. Long is an amazing doctor! She has been my doctor for my whole life. She is kind, attentive, and patient. 5/5!

Dr Sheryl Long takes the time to listen and problem solve my health issues. I like the fact that I can email any questions I have via my MD portal and I always get a call from the office. She was referred to me by a co worker and I am so grateful. read more

Dr. Long is exactly what you look for in a doctor - patient, conscientious, knowledgeable and willing to spend as much time as needed with you. She truly cares about each one of her patients. She has been our family doctor for over 20 years and I highly recommend her. read more

Dr. Long is amazing and the best doctor I have ever had. She doesn't give up until she finds out what's wrong with you so she could help cure you. She gives you so much hope even when you feel there's no hope left. She cares about her patients and takes her time with you. It is very easy to make an appointment and when your really sick she makes it a priority to see you same day. read more

Dr. Long is as close as my family, always looking out for me by keeping updated with medications and routine tests. For example, knowing that it's time to change Boniva to Prolia because of a 5 year time limit. She's up to date with the changes with mamo or colon exams too. I lost my insurance for 6 mos. due to a pre-existing condition and when it was reinstated Dr. Long allowed me to make an appt. on the day that insurance became active again. I had Sarcoma Cancer in my hamstrings which pushed on my nerve and I couldn't walk. If the appt. was even a few days later, I wouldn't be walking today. She's pays attention to her patients and I'm blessed to still be with her and her family practice. Thank you Dr. Long!!! read more

Ooops. Forgot to put this in the first time. All of the review is based on my opinion and personal experience; libel lawsuits BAD! Review for the office in Irvine 4870 Barranca Pkwy. The first reviewer is absolutely right, Dr. Long is awesome. BUT the office staff licks balls. I have had to return unecessarily to the office twice (so I get to waste $50 bucks, THANKS!). One time was because staff did not obtain approval for a covered drug before my visit- although I had double checked and they assured me it would be set up. The second extra visit was because the B**** nurse wouldn't give me the same drug allegedly because it was not within the proper time frame. According to manufacturer guidelines it was perfectly fine to administer this drug at that time. I called and asked to speak with the doctor but GASP! once they heard my name they said the doctor has no voicemail so I couldn't leave a message...oh wait! I can but it's through the same incompetent people I had to deal with at the office. When I finally received an answer to my question (not the complaint re service) these same incompetents had gotten my message wrong! WTF! I would not go to this office location, but maybe the other one is fine. read more

I have been seeing Doctor Long for years before finally making the move to another doctor. Her staff is incompetent, rude and frankly don't give a shit. For as long as I've been going to Dr. Long I may have seen her maybe a handful of times and was ALWAYS lumped on a physicians assistant. If I wanted to see an assistant, I wouldn't have gone through the trouble to make an appointment with DR LONG and specifically request her. Don't get me wrong, Dr Long is caring and listens to what you have to say, however, I could probably get an appointment with OBAMA faster than this doctor. Her entire staff needs to be retrained on customer service or fired. We recently got a letter from Dr. Long "terminating" us from seeing her but we had been seeing another doctor for a while now, who does she think she is. We were told that she couldn't see us anymore because of our insurance yet she still treats my father who is ON THE SAME INSURANCE. Awful staff, awful overall everything, will never go to this doctor even if I was dying. read more

Dr. Long was my doctor when I moved to Newport Beach in 2000. She was the best! I recall how interested she was in my health and wellness. I moved away and came back in 2012 with an insurance company that wasn't accepted by Dr. Long then. Well, Dr. Long will be accepting my insurance and plan beg. Jan. 1, 2015. I wanted to change my primary to Dr. Long, but the personnel in her office are so confused that they couldn't give me an answer about scheduling an appointment with an assistant until Jan. 1, 2015. I informed her that by Jan. 1st, the open enrollment period has terminated and I am stuck with waiting for an appointment until (when)? She asks for my birth date and if I needed a physical because woman wellness physical appointments were available starting in May, 2015. Then I asked the length of time it would take to get an appointment with a doctor's assistant for shots. Again, she asks for my birthdate, and after she got my birthdate she told me to call back Jan. 1, 2015. I asked again for the third time how long it would take to get an appointment with someone other than the doctor before I changed my primary. Again, she asks for my birthdate, and I was told to call back Jan 1, 2015. I said you can't be that incompetent that you can't give me more info before I change over. I think by her response they don't want OLD patients because she hung up on me. read more

Dr. Long goes above and beyond. If you are lucky enough to be able to see her, you will never switch . She takes time to explain things. She listens to you and she cares. This is rare in the medical industry. read more

Dr Sheryl Long is by far the greatest physician I have ever had the good fortune to have. I cannot eloquently enough express how very blessed I feel to have her as our family doctor. I am a health care professional and have known very very many Physicians both personally and professionally. She is kind, honest, compassionate and genuinely cares for her patients. She is very up to date with all current studies and findings so her care is never outdated. Adding Dr Long as an ally in your pursuit to wellness is the single greatest improvement to your health you can make!! read more