HORRIBLE & HUMILIATING EXPERIENCE - 2 HOURS AND 15 MINUTES COMPLETELY WASTED & DIDN'T EVEN GET TO…read moreMEET THE DOCTOR...DON'T WASTE YOUR TIME OR MONEY HERE. First time to this office/Doctor. I scheduled my appointment a month ahead of time for 10:00 AM. I arrived 15 minutes early to fill out my paperwork. There is one couple sitting in the waiting room. At 10:22 there are now three other couples sitting in the waiting room and the front desk person calls my name and says that a room is ready for me, but there is a problem; the BLINDS DON'T CLOSE all the way making the EXAM ROOM VISIBLE from the outside...but it is on the 7th floor so it's up to me. I am very concerned as this visit was for my yearly exam which normally includes a PAP and breast exam...so I ask if I can have another room. She said yes, but that there were a lot of walk-ins so she didn't know how much longer the wait would be; so I said I guess it will have to work (as I had already been waiting for 25 minutes past my appointment time and I needed to get to work after my appointment). I changed awkwardly into the paper trying to avoid the open window in the freezing cold exam room. I wait patiently on the table...then lie down for awhile...then sit back up because I think I hear someone coming...then lay back down trying to keep warm...and it feels like an eternity. No one has even come by to greet me or update me in any way so I look at my phone and it is 11:30!!! I had been WAITING FOR ONE HOUR!!! I immediately call the front desk girl from my room and asked when the doctor would be in; she said I don't know, she should be there soon...I told her I had been waiting over an hour and needed to get to work and asked if she could please find the doctor and ask her to see me ASAP. She said she can't do that and said she should be there soon. 20 minutes later @ 11:50 am...nearly 2 HOURS LATER...still, no one has come into my room. I am so upset and frustrated at this point that I didn't even feel comfortable with her touching me so I put my clothes on and walk out. The doctor is standing right there in the hallway and says NOTHING to me, she won't even look at me, she just looks down and walks away slowly! I ask for a refund of my co-payment which took an additional 10 minutes, the front desk girl doesn't even apologize to me even though she knows I had been waiting so long and am very clearly upset. It is now 12:00 PM and I have completely wasted 2 hours and 15 minutes without ever even meeting the doctor.

If there was an option to put negative stars, I would!!!!…read more She is the most horrible doctor I have ever seen in my life. I would have to wait hours and hours to see her just for her to be disrespectful. Last year I was constantly sick and had terrible stomach pain constantly. I had to get multiple procedures to perform tests on my stomach, just for them to be inconclusive. This was the most frustrating point in my life and Dr. Yong accused me of being psychotic and told me i was making everything up in my mind, even though every day was filled with terrible pain I knew existed. She even asked me if I think I should be put in a psych ward -___- Come to find out almost a year later still in terrible pain, I finally got my appendix removed and diagnosed with an auto immune disease! Thankfully there were real doctors in the world to help me other than Dr. Yong. PLEASE DO NOT WASTE YOUR TIME WITH THIS DOCTOR!!!!

Jeannie O. My…read morehusband and I have been patients of Dr. Knox for over 8 years. We can't say enough good things about her! She is very professional, knowledgeable, caring and understanding. Her attention to every detail always puts our minds at ease and she is so friendly and personable as well! Being able to communicate with her by Next Med MD online is an added plus and her response is always immediate. We trust Dr. Knox completely.

Dr. Knox and her entire office are so awesome, I count myself lucky that I found this office. The…read moreflu hit me like a ton of bricks just like it hit everybody else. I called the office and left a message asking to be seen. I received a call back shortly after the office opened and I was told to come in at 11:30. I was SO relieved that I was able to be seen so quickly. I saw Dr. Knox and she answered all my questions plus I talked to her about a few pre-existing things that I have going on. I got a note for work and was told to go home and rest. In the past I have communicated with Dr. Knox through NextMD and her response time is FAST. She truly cares about her patients plus she's SMART! I hope she is my doc for a long, long time. The only negative is that since they have moved their office I now have to pay to park but it's worth it to see her.

I came to this location over a week ago in a time of need. Out of all my years I've gone to P.P…read moreI've never been to a location that's been quick and sooo friendly. They answered all of my questions and walked me through the steps that would happen next. Upon my follow up they helped me know what would come next and not to worry. Thank you Orange location for helping me.

I was recommended to Planned Parenthood and came in to get on birth control and had an amazing…read moreexperience! All the medical personnel was super helpful. They answered any and all of my questions, and were patient and understanding of my needs. Super friendly And welcoming people working here.

I never write reviews but I just have to write this one! First of all you walk into Dr. Loves…read moreoffice and are greeted by the sweetest and most efficient office staff Olivia ( wonderful to deal with, so pleasant) and Veronica are the best ! Dr. Love is so thorough and easy to talk to, she spends the time to get to know you and any issues you are dealing with and I had so many! She helps me stay focused in our discussions ( her thoughts are very organized, mine are not!) She is so kind and patient and gives you her notes at the end of each visit to summarize all that we spoke about. She also has an app to directly reach her with any questions that may arise and is prompt in responding . She is a great go between with other Drs. you might be seeing. To sum it up she lives up to her name, " She is a love!" Wish I had found her sooner. Mary Kay Groff

Dr. Love has been my aunts PCP for many years. When my aunt would see her many of her concerns she…read morefelt as they were dismissed and "normal" as it could be early signs of menopause. My aunt would then see her for issues like fatigue, fainting, nausea, stomach pain etc. Because of this lack of thorough investigation, blood work, and tests, cancer diagnosis was severely delayed by months. This missed diagnosis has caused significant physical harm, emotional distress, and has negatively impacted my prognosis and treatment. So please, if you want to use her a your concierge MD I'd suggest you use someone else. (We had her through our insurance when she was with Hoag)

I've been with Dr Kays for 35 years, since his first year of practice. I cannot speak highly…read moreenough of him. He's knowledgeable, patient and caring. He always follows through with test results or any other matter that might need his attention. Since he's been in the same place for 35 years, he knows all the other Doctors in the area. Need a referral? He knows the best. His staff is great, everyone is very nice. Best of all, he's much younger than me, so I'll probably never need to change Doctors!

Probably one of the BEST doctors one could ever hope to have! Dr. Kays is a compassionate and well…read moreinformed physician that consistently provides the quality and expertise of care that anyone would be seeking. His reputation amongst his constituency is admirable. Dr Kays always finds time to see patients in emergency situations. He gives complete devotion to his patients and has on several occasions made personal time when I have had major concerns. He is very thorough and up to date on his information and research and has a wonderful way of communicating with his staff and patients. All I can say, is that I feel most fortunate to have such a wonderful and caring person as Dr., Kays as my primary care provider. His services and staff far exceed my highest expectations. Allan L, PhD

One of the best dr's at Kaiser , he never rushed with me made me feel so comfortable and the only…read moredr I really felt I could trust. He would take the time to answer my questions I felt like he was a friend and that was very important to me being that iam terrified of drs and hospitals. I wish he would come back!

ABUSIVE, BEWARE! This 'doctor' dismisses concerns and minimizes pain. He lacks the knowledge to…read moretreat complex health conditions and is HORRIBLY abrasive and chastises patients leaving them in tears from his tirades. This individual enjoys testing the legal limits of negligent care and should be banned by the California State Board from practicing medicine. He is extremely abusive to female patients and is the most incompetent physician on the face of the earth. He will neglect you and serve as a block from receiving the care you need while you sit in agonizing pain. Do yourself a favor and RUN if you ever come in contact with this provider. Highly recommend seeing anyone else.

I signed up for a physical... and boy was I in for a treat…read more.. To begin, I made the decision to see Doctor Chaudhary based on a cursory glance at her reviews on Zocdoc. She seemed to have good reviews so I went ahead and booked with her. When I arrived 10 minutes early to fill out first-time paperwork, I was astonished that there were so many people filling the small waiting room. "Oh well," I thought. "Must be a popular place." I repressed my concern. About an hour-and-a-bit later, after I'd long-finished my paperwork and the room had only gained more waiting patrons, another lady entered and had a "quiet" discussion with the woman up front which shortly thereafter led to her being admitted into the back to see the doctor. Mind you, they were already an hour and some change late to my appointment that I was 10 minutes early to. I tend to pride myself on patience because I know that sometimes things go awry and people could use the emotional space to do their jobs but that irked me a bit. So I approached and asked how long it would be before I could be seen. I was assured I'd be next. As per my recollection, at this point, one or two people who had shown up after me (and had appointment times after mine according to the sign-in sheet) had been admitted. I was getting annoyed. Oddly, a representative and rather pleasant fellow from Astra Zeneca had entered the office presumably for a meeting. After waiting far less time than I, he seemed to decide that he would never be seen and he made his way out without ever even being engaged by an employee. About an hour-and-forty-five minutes after my appointment time was scheduled for, I was brought back into a room where I refreshed my disposition on the assumption that they were having an off day and trying to make the best of it. I then went through the typical routine with the nurse... and then I waited another 20-30 minutes. When the doctor finally entered, she seemed nice enough but was noticeably NOT Dr. Chaudhary. I can't quite remember her name but it wasn't the Doctor I'd signed up for. She seemed nice enough, rather chatty... but in a funny and well-humored sort of way. She rattled on for a bit about signing up for more services through them and put her stethoscope on me. Then continued to talk about eating healthy... then without skipping a beat she thanked me for coming and went to make her escape. I interrupted her to remind her I was here for a physical. She asked me what I thought a physical was and peppered in a couple more jokes then indicated she was continuing on her way out. We were both laughing, but I was as of yet unsatisfied. And so awkwardly, I felt it necessary to interject further. "I know it's funny that I have to say this, but usually when I get a physical they have me undress and check around a bit to make sure everything's okay." She then made a joke about rectal exams being outdated. This was getting real weird. I didn't want a rectal exam. I wanted to be checked out, not just talked at. Needless to say, I didn't leave feeling they'd done their job. At minimum she hadn't answered the 2 questions I'd come prepared with. Shortly thereafter, in the waiting room and still feeling unsatisfied, I asked the receptionist what a physical usually entails. I gathered she might have known that I was suspicious of what they were up to and was careful how she responded. I dispensed with the tip-toeing and just told her straight up that all the physicals I'd ever had involved more poking around and checking me out and that none of these things had happened. She told me that physicals are sometimes done in multiple parts. Perhaps she was right. I'm not entirely sure. All I know is that spending 3 hours at the doctor's office for someone to tell me to eat healthier and put a stethoscope on my back was an egregious waste of my time. Later on, I did a quick google search to make sure I wasn't going crazy: According to that quick google search (and my numerous past experiences) "During your physical exam, your doctor will evaluate your general overall appearance, and perform head, neck, abdominal, neurological, dermatological, and extremities exam. He will check for any abnormalities or signs of disease or illness." Did any of these things happen? No. Instead, a doctor (a different one than the one I booked with) offered a less-than-sufficient engagement. I walked out with little more than what I could've gained watching a Jenny Craig advertisement and a whole lot of frustration. Few times in my life have I left a purely negative review. Normally, I feel that companies deserve to be let off the hook because it's so easy to type away and ruin a reputation. I take this very very seriously and don't make the decision to leave a review like this lightly. -- My take on this is I would recommend people go elsewhere. This place already seems to have too many people to deal with and may not treat you respectfully.

I was able to get an early morning 8:30 am appt over the internet the night before. Fabulous. I…read morearrived and filled out forms, was taken to the back and seen waited about 15 mins., closer to 9am. Dr Chaudhary was a bit cautious and said it was due to having never seen me before. Understandable. Overall, the service was fast and efficient. She seemed to be concerned and asked all the pertinent questions. I would recommend this doctors office because the process is good and I was in and out practically.

Great Doctor. Both myself and my wife are patients of Dr.Ajith M.D. for nearly 30 years . We are…read moreboth over 80 + years old with various health problems. A very caring doctor with excellent diagnosis. We are blessed to have Dr.Ajit as our family primary doctor. Office staff are courteous and return calls. very professional

September 7, 2023 Dr. Ajit has a nice, pleasant staff, and…read moreable to schedule appointments for my pre-op on last minutes is absolutely wonderful! I have been with Dr Ajit for years and She takes time to listen, updates and explains if you have any questions. T. Vu