if I could give 6 stars I would. Roger was fantastic. Very patient with me as a new guitarist…read more He helped me find something that I truly love and can use for a lifetime. I also appreciated how he didnt just push me to the most expensive stuff.... he showed me everything in the range and let me decide what I liked best. Zero pressure, just support. Thank you very music.

Bad experience. I'd recommend anywhere else. I made a mistake ever going here and wish I hadn't. I…read moreended up losing $450 trying to return a purchase I regretted from day one. Essentially got charged a 25% restocking fee.

Took a Fender Jaguar bass in I pickup up in a trade. It was made up of a couple different Fender…read moreJaguar Basses and had some wicked fret buzz. I was unsure that it could be fixed but I took it in anyway. After a setup this bass plays like a brand new bass build specifically for me. Not only that but it was returned to me sparkling clean and in amazing shape. Clearly, this shop cares for the instruments as if they were their own. There are plenty of options for guitar repair in this area but this shop stands head and shoulders above them all.

From the owner: Our business specializes in a wide array of stringed instrument repair, from simple cases, to case…read morestudies.

Great service. I ordered a guitar amp from these guys. They said it would be here in a week, showed…read moreup in 3 days. Very knowledgeable and friendly. Love my Mesa Dual Rec

New location 15 Victoria Street Clinton Piano Sales and…read moredevice In home repairs offered Piano moving and Removal services Musical instrument sales, repairs, set ups. Trade ins welcome. Consignment sales.

For years, my young son would go in and just noodle around. Staff were always so kind and helpful…read more He spent countless hours there, and eventually a good deal of his hard earned money on quality, reasonably priced gear. They care about the customer, they know their stuff, and they create a great atmosphere for experts and beginners alike. Canadian owned; old school, 'customer first' kind of place.

I love Long & McQuade music stores in general, for the variety of musical instruments and books…read morethat they offer. They also have music lessons (i.e. Piano, Guitar, etc,.), which seems like a great idea. I did some research to purchase a keyboard, and the price of the keyboard I was interested in seemed quite fair, too. Lastly, my interactions with Long & McQuade staff in multiple locations have been pleasant. For this specific Waterloo location, one employee named Dave met short of my expectations. Let me clarify, he was helpful while we were browsing. As soon as I paid for the instrument, he just ignored us. We had parked about 200 metres away from the store, due to the road closures associated with the LRT construction in Waterloo. We had our laptop bags and the umbrella, it was raining on and off, and since I got the keyboard, the bench and the keyboard stand, we weren't able to carry all of those by ourselves. Since Dave offered no insight to how to move these boxes to our car, (when we asked him, he only said "Oh, this keyboard is super light") my husband went to his car to see if he could get closer to the store while I waited in the store. Thankfully, someone told me about a temporary loading area behind the store so I directed my husband to drive there. Another employee named Jeff helped me greatly while I was standing in the front of the store confused and waiting for my husband to show up. Jeff moved the boxes to the back of the store and showed me the temporary unloading area, so I could send better instructions to my husband. I really appreciated Jeff's help. He's the best! In the meanwhile, Dave, who sold us the keyboard, didn't even tell my husband where I was, (I was downstairs at the back door guarding my boxes) when my husband came back to the store, so this caused additional delay. Some other older gentleman helped us load the boxes to our car. If Dave responded to our inquiries of how to load these boxes to our car from the get go, we wouldn't have wasted that half an hour trying to find the place to get the car closer to the store, and loading the boxes. Dave's ignorance and unhelpfulness really disappointed me. Despite this long delay in loading the boxes to our car, I'd say you could go to this Long & McQuade location for the service provided by Jeff and other very helpful staff.

Super friendly staff, beautiful array of guitars and lots of room to play. Followed covid…read moreguidelines great as well with lots of care for customer safety. Would for sure go again and highly recommend for anyone in the area to come check out

A true gem of a shop. The selection is world class and the level of expertise and advice provided…read moreis second to none. I purchased many a fine instrument from Folkway. You can't go wrong.

They have very good service and attend to everyone who comes in. Prices are fair, do good repairs…read moreand they are always willing to go the extra mile for you. I have dealt with them on many occasions and have nothing but good to say about them, the store and the service.

From the owner: Aardvark Music & Culture is an all-encompassing music store and school with everything to fill your…read morecreative needs. Instruments, lessons, books, and repairs for most instruments. We are a great place to ask questions about the vibrant artistic and musical community that Orangeville and Headwaters Country have become. For the amateur musician we offer instruments, information, instruction and services you can trust to begin your musical journey. For the professional we have an increasing number of affordable instruments and support. For the music appreciator we carry new and used LPs, CDs,and a place to get your tickets for local events. If we don't have what you are looking for we will do our very best to get it for you. We special order instruments, books, LPs, & CDs, weekly. What you need is only a phone call or an email away.

Do not bring your guitar here for repairs unless you want incompetent employees like Rick Mead…read moreworking on your guitars. I brought in an Ibanez Prestige for service here and all I got back was a guitar with a still broken trem system, the frets still messed up after paying for a PLEK job, badly out of tune and not even the locking nut put back on. They couldn't even check the guitar over. They are sending it off to get re done but you have to ask yourself why was this even presented to me? Take it from a real player who has been doing it for 19 years, DO NOT bring your pro level guitars here for service. These people are a joke.

I've been going to city pawn for years they're nice helpful and if something doesn't work they take…read moreit back no problem. I'm happy to stay it was only twice and the items we're movie's. I've probably spent hundreds of dollars there they have a really nice selection of jewelry that's what I'm looking for now.

From the owner: Looking to turn some of your old valuables into cash? Then visit City Pawn / Try-City Music with…read morelocations in Kitchener and Guelph. We specialize in new and used musical instruments. Bring in your jewellery, electronics and collectibles to receive cash right away. Visit us today.