Loved there service, Fixed my Iphone 11 screen in less then 30 min great service, 10/10 recommend!!

These guys are stealing garbage electronics from sonys trashcan and reselling them as refurbished! After getting the earbuds I had problems within a few months. Reached out to sony and they said they would replace them. Just send the serial number and proof of purchase via email. I did so and was happy to get a resolution. But then the response email from sony said they were deemed as "scrapped" and that they could not replace/repair because they were garbage! There is a plethora of bad reviews everywhere on these scam artists. I should have checked the seller out on amazon, yelp etc before i made the purchase. Buyer BEWARE! Dont take my word for it though! Just search online and you will find these guys have been getting away with scamming people for years! DO NOT MAKE YOURSELF A VICTIM read more

Lone Star Mobile & Accessories - Email from sony. Attached letter is coming to small claims court with me - Mobile Phones Near Me - Irving, Texas

You guys! If you need your electrics repaired, Alex is your guy! He was able to fix my iPhone within 10 minutes. He repaired the screen, even made sure to reattach the watermark sticker to show authenticity. Alex was incredibly knowledgeable about all things cell phone. He also he has been in Irving for 20 years and knew a ton about the mall and the neighborhood and was regaling us with tales!! read more

I cannot say enough about this place! First of all, the service was top notch, the wait time was very very short, and the craftsmanship was amazing. Alex paid attention to every little detail to make sure my phone was as good as new. He also made sure to do it right there in front of me, so I could be assured that my phone and privacy was never in jeopardy! He was also very personable, so I know I wasn't just another random person getting their phone fixed. You can tell he truly cares about his business, his customers, and the job. I know it's in the mall, but I can promise you that the service and experience you will receive, will be worth the extra walk! Also, the prices were AH-MAY-ZING. You'll pay less but get the same quality! Thank you again for all your help today! read more

I will never come here again I paid 200 to get my LCD screen replace on 9/9/2020 because let's face it I dropped my phone and it was destroyed literally. So they replaced it a week later 9/19/2020 I wake up and my phone will not turn on or do anything. They tell me my border around the LCD screen is broken and that I must have dropped my phone how in the world if I dropped my phone nothing is cracked the tempered screen protector in perfect condition along with my case no you messed it up trying to take apart my phone. There is no way the border of my phone is not cracked but the inside LCD screen is how? I do not trust the kid that was there is not Alex. I should have stayed and watch him take apart my phone. They charged me another $200 I needed my phone but best believe I will not be back here ever again. So that's $400 in a week! Beware !!!!!!! They will not take ownership of their wrong doings it's you and you must have dropped your phone smh! read more

Lone Star Mobile & Accessories - Mobile Phones Near Me - Irving, Texas

See all

This place saved my life!!!!! I called 15 different repair shops and no one had a iPhone 7 camera, but Lone Star DID!!! Super nice service, and a overall great experience. read more

Look, I'm not one for leaving reviews or anything but I have to leave this one star review. I really wanted to like this place and Alex seemed very nice, but a couple weeks after having my screen fixed my phone started glitching and having ghost touches around the screen. Soon after my Face ID stopped working, and my phone would tell me that the screen wasn't a verified apple accessory repeatedly. I messaged him asking for help, and he said I would have to pay full price again to get it fixed. After I told him I couldn't afford to pay the 90$ again, he offered 70$. To me that was still ridiculous, I didn't crack the screen again he just installed it incorrectly. A couple more weeks go by and then my phone stopped having service, not able to read the SIM card. I messaged him again and he just left me on read. Took it to a different guy and he said whoever installed your screen really messed my phone up. Ended up having to buy a completely new phone. Would not recommend this phone repair place to anyone. read more

Great service! George took care of my broken iPhone same day! I will definitely be referring my friends to Lone Star!!

Horrible shop owner puts cheap screen On your phone so it will crack again.Only looking for your money with a fake smile

I would give thus place 0 stars if I could. Have given them several chances to prove me wrong but no. They only care about making money. Brought in my phone to have the charging outlet fixed. 2 weeks later my phone won't charge. Bring it back only to be told they have no warranty. Went someplace else, they fixed it for half the price and gave me a 6 moth warranty. The owner is Rude. DO NOT GO read more

Do not come here. I brought my iPhone 6 with a cracked screen here for them to fix it and the replacement screen they put on doesn't even fit my phone. It's loose and the wrong size. Spoke with the manager and he wouldn't even LOOK at my phone to fix what they messed up. He was dismissive, rude, and didn't care at all. This place is a rip off. They will steal your money, go somewhere else. read more

I've been there twice for service on a cracked phone screen and both times the screen repair was quick and well done. Repair took about 20 minutes and I was on my way. Thanks so much! read more

I bought a cell phone charger from this place. I had to return four different occasions because it wasn't changing the phone. After the third visit I had the phone tested by the line carrier AT&T. There was nothing wrong with the phone, it was the charger. I went back spoke directly with the owner, who showed no concern and didn't even listen to what I had to say. I repeatedly said all I want is that you give me a charger that works. Their policy is no refunds, only exchanges. I understood that and ask two of the sales representatives to exchange it at different times. The told me that they could only exchange once with in a 12 months period. Every visit to the place was within the first seven days after purchase. I asked the representative and the owner directly If he was going to refuse to give me a working charger and at the same time keep my money. The owner said yes. They tried four different charges in my presence and none of theirs work, but I had purchase another one from AT&T store that was working, so I need he was selling defecting products, and taking advantage of people hiding behind a no refund policy. In addition to deceiving practices they are rude and show little concern for keeping peoples money. I told him I was not about the $16 dollars, but about the principal that, the owner is ok with selling a product that doesn't work and get away with it. read more

This was a most disappointing experience... saw their ad on Craigslist and they were close to my house (need my phone unlocked). The young man working there did honor the "special price" for Craigslist (had to call his boss for approval) and he took the info on my phone and said he'd get back with me in 30 minutes to 3 hours with the unlock code. I waited and waited and finally called him right before closing to be told "Oh, I've been busy" followed by "we can't get the code to unlock your phone" :-(. He called his boss (again) to see if there was anything else that could be done and that was NO also. They did give me a refund but it would've been nice to have known the situation so I could have had time to find someone else to do it. I had an identical phone unlocked on Harry Hines and it took about 20 minutes so I should've gone back there in hindsight. read more

I am a fairly big klutz at times.... especially when it comes to my iPhone. My iPhone 3 had to have the screen replaced three times and my iPhone 4 just once (so far). The iPhone 3 repairs were done by three different places here in Dallas as I was never satisfied with the repair and would try another shop. Each shop used third party glass of poor quality that not only felt strange when maneuvering but also broke with the slightest impact. In fact contact with a set of keys in my pocket caused the screen to break in 1 incident. Furthermore I felt like I was being overcharged when they were using substandard parts as the glass/digitizer replacement cost between 149 and 169. After upgrading to an iPhone 4 I went a little over a year without breaking the screen as the 4 is much more forgiving. The inevitable happened the day before I was scheduled to be in Greensboro, NC and I needed to get it fixed ASAP. I work in Irving and a search for "Irving, TX iPhone Repair" turned up several results. What made Lone Star stand out if that they had been in business since 1999, used genuine parts and had a special on the exact repair I needed for $89. I took my phone to their kiosk in Irving Mall and was greeted by the owner. I watched as he disassembled the phone with such precision that each move of his hand was productive. Each part and screw was systematically placed to make reassembly fast and correct. My phone was again perfect and I could tell that the glass was genuine. About a week later I dropped my phone while getting out of the car. When I couldn't find it I retraced my steps and finally located it in the flower bed next to the driveway covered in leaves. The phone looked fried. The next day I took it to Irving mall and he disassembled it, and while I walked around the mall took a blow dryer and dried it out and brought it back to life. He remembered me from the screen replacement and only charged me $5 since he had recently done work on it and did not have to replace any parts. His honesty today is what motivated me to write the review as he could have told me anything and charged for a water damage repair. I give them 5 stars for quality of repair, 5 stars for Customer Service, 5 stars for honesty and 5 Stars for pricing. read more

I reviewed this place few weeks ago and My review was deleted. They "FIXED" My ipod and Last 1 day. After some argument with the person he agreed to fix it again. This time it last 2 days. Refuse to fix or even to take a look at it or give me my money back. he installed a DEFECTIVE Screen on My ipod which he admitted the 1st time but 2nd time did even try to do anything. This is a RIP OFF. BAD CUSTOMER SERVCICE. read more