We've been coming here for two years now and it's always been a wonderful experience! Today both of my girls had some work done, and Kaitlyn and Gina were extra sweet. They explained everything clearly, let us know what to expect, and even gave helpful recommendations to make the appointment easier for my littles. The office is very clean, efficient, and we were in and out much quicker than I expected. I highly recommend paying them a visit! read more

Updating this after my original review 2 years ago. Doctors are the greatest thing here. Customer service is a hit or miss now. The communication between offices and their call center is horrible and basically non existent. Called multiple times to create an appointment with anesthesia and we never got a call back from their anesthesiologist team. Great doctors, but unfortunately the business is not structured. And is it normal for a business to have you speak directly to the worker you complained about? I thought that'd be a higher up's job. read more

Thank you, Jessica and Dr. Karla, for another successful visit! Always nice to see how well my toddler does during these trips. Jessica was so great at getting her to feel comfortable and cooperative during the teeth cleaning. And Dr. Karla is always so sweet. Lollipop Dental still a winner. read more

Excellent Service as always. My children enjoy their visits with Dr. Karla and her staff. Gina and Julissa were so kind and gentle with my children. Taking their time to explain how they were going to take xrays and what to expect before their cleanings. 6 years with Lollipops and I could never imagine taking my children anywhere else. read more

We've been going here since my daughter was 1 and we love it. The office is very welcoming and everyone from the receptionist to the hygienist to the doctor are all friendly and warm. As well as being warm everyone is also very professional. read more

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Dr. Ebony and her staff were great with the teeth cleaning front desk was nice as well with our twins we'll definitely be coming back.

I asked on the Cerritos mom page what's a good dentists office for toddlers and a lot of moms ranted about Lollipop Dental so we gave them a try because they are close by. My issue is that their receptionist department is really lacking and doesn't return calls. Terrible if you have an emergency. All the other dental offices I've been to answer the phone right away, but this chain keeps playing a recording with an annoyingly cheery voice until someone gets on the line. I should have read the negative reviews first before coming here. The first time I called them, I was on hold for a long time and eventually left a voicemail. I tried back a few more times and never got a live person on the line. I tried the next day and finally got someone on the phone but it somehow transferred me to someone from their Placentia office and they were able to make an appointment for me for the Cerritos office. I brought my 13 month old twins for their first check up and the visit went fine. There was some crying as expected, but all the dentist did was look inside their mouth and brush their teeth. There were no X-rays done. So we checked out and the front desk scheduled their next visit and said there was no payment needed. Fast forward to two weeks later, I got an email and text saying there was an invoice for both girls. So I tried calling them again. I was on hold for a while and finally reached the receptionist and she put me on hold while she was checking and then after 15 minutes of waiting, I was hung up on. I called back again and she "checked" again and finally said that their billing department would be calling me back within 30 minutes. I never got the call. Looks like I'll either have to go into the office myself to resolve the issue or try calling them again later. What a waste of time! read more

Really quick! Super friendly. Sweet gifts to take home too- balloon, toothbrush, etc. Great interactions for my girls. 10/10 experience! Thank you! read more

So my husband took my son to get consultation on a to a tooth that was growing behind another tooth. All they did was x-ray and just gave advice that we already knew. I was hoping for something more than that. Mind you this is our first examination of the year and my insurance covers this exam. We had the insurance educate the person who was handling the cost of the visit. When my husband said the person tried to charge us $60 , I was pissed because i signed up for the best insurance in case anything happened. Just be careful of this place trying to bill you extra for service that doesn't make sense read more

I bring my three boys here. It's been a good experience every time. I will continue to bring them here for treatment.

Kaitlyn and Karla are amazing! They were so kind and patient to my son! My wife had a horrible experience at a different dentistry but Lollipop is the way to go for kids. They really make an effort to communicate well with us parents and to get our kids as comfortable as possible. Thank you again, Kaitlyn and Karla!! read more

It was our first time visiting this location, and we had a great experience. The office is clean and very kid-friendly. The staff are kind, courteous, and welcoming. The doctors took the time to clearly explain the treatment plan before proceeding, and the staff kept me updated throughout the process about what was going on with my child. After the procedure, they even assisted us to the car since my child was under general anesthesia, which I really appreciated. They also provided clear post-operative instructions. Overall, we felt well cared for from start to finish. read more

This was our first time here and Morgan was great checking us in and out . The staff here are great and soooo friendly. We for sure are making this place our dentist. Highly recommend, thank you for all the help to the team here read more

Lollipop Dental - My son on his first visit . - Orthodontists Near Me - Cerritos, California

we were checked in incredibly quick, they were very caring. my children are on the spectrum and love this place!

Took my son here for their very first appointment. I'm so glad I found this place. I was helped in the front by Morgan. She was very welcoming and friendly. Everyone was very informative. Doctor Karla was great and so was her assistant Evelyn was amazing. They made our first experience a very positive one. My son is ready to come back. Also they have a lot of things for the kids to do while waiting. read more

Lollipop Dental - Orthodontists Near Me - Cerritos, California

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They made me drive all the way to the office to tell me that I couldn't be seen due to insurance issues. They had already confirmed that the insurance was approved over the phone and never told me about those issues. Water my time and gas. read more

Thanks again Lollipop Dental. The service is always great. Our first appointment time was 2:30 and second was 3:00. It's 3:32 now and we are already out the door! Couldn't be more pleased. read more

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Hi Lollipop Dental Cerritos did a very good job on my daughter checking up on her retainer for her teeth and making sure everything is very good on her teeth thank you to the office and everyone at the front desk for all of their help. The doctors and the helpers did a very good job. Thank you Sincerely, Crystal Messina read more

Very nice Office! Shout out to Assistant Isaiah!!! Very proffesionals..front ladies very nice! read more

I'm a physician and this practice ran insurance ahead of time to provide accurate, transparent estimates and the overall experience showed advanced clinical acumen without sacrificing customer service. Highly recommend! read more

The best dental service for my daughter. No tears and always a pleasure to go. Reception is always so nice and helpful. Morgan and Nicole always answer my questions and never make me feel rushed. Dr Karla is amazing. She is very considerate and thorough. You guys awesome. read more

Lollipop Dental - Orthodontists Near Me - Cerritos, California

Always the best! And super accommodating! We love it here and it is very comfortable.

First time bringing my 4 year old here and was an amazing experience. He was scared the night before but was super excited when he arrived they treated him with so much patience. Got so comfortable even took his shoes off! read more

Lollipop Dental - Orthodontists Near Me - Cerritos, California

Always a positive experience coming here! My daughter is always looking forward to her dentist appt. Every person working there, from front desk to the dr, is amazing and cheerful. Her dr always does an exceptional job, and very thorough explaining any problems. Can't recommend this place enough. read more

We came here for our kid's one year and 19-month appointment and enjoyed the experience. The place is geared towards kids and have a lot of fun things around the office. The front desk is super nice for check in and the assistant, Stephanie, was nice as well. Dr. Basa, the dentist, works very well with kids and moves quickly. Though since our kid is so young and not exactly cooperative yet, he just got quick exams and some quick topical fluoride at his second appointment. The visits without insurance can get pretty pricey so make sure to check with them on who they accept. He gets a rubber ducky toy at the end of the appointment and you get a popper toy and balloon if you write an honest review. I would recommend checking this place out if you have a kid in need of dental cleanings. Oh yeah! There's a surcharge to use credit card of about 2-3% :( read more

We've been coming to Lollipop Dental for years--ever since my oldest was little, and now my youngest is 2! Dr. Karla has always taken such great care of our family. I honestly can't think of a single complaint. The entire staff is amazing--so kind, gentle, and incredibly patient, especially with my screaming toddler (and yes, he screams!). I still remember when my oldest used to cry at every dental visit, but after just a couple of times here, she stopped crying and never complained about going to the dentist again. Lollipop Dental has created such a warm, kid-friendly environment, and I'm so thankful for the care and comfort they consistently provide. Highly recommend for any parent looking for a dental office that truly understands and supports kids (and their parents!). read more

We had our second visit at this office and it was another pleasant and efficient appointment. Kaitlyn and Jennifer were so welcoming, helpful, and kind as we navigated the needs for that day at the front office. The staff for X-rays and teeth cleaning were great and made my daughter feel comfortable. We love the fun yet relaxing environment. Some kids do seem to have a harder time with the check-ups but overhearing the staff and dentist be so kind and patient was heartwarming. We got seen by Dr. Karla and she's just the sweetest, with meaningful insight toward our daughters dental care. They also shared a cute moment of admiring each other's Little Mermaid gear. It's been worth the drive for us as we chose to travel for our dental needs to this location. Thank you for the service, certificate, and balloon! read more

Lollipop Dental - Front office...colorful and fun. - Orthodontists Near Me - Cerritos, California

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We are so glad we came! This was our child's first visit & nothing but great vibes the whole time. Clean entrance, have cartoons on for the kiddos, & friendly service. Morgan, the receptionist was very easy going and understanding. We were taken to his room minutes after arriving, so no long wait. Stephanie, the dental assistant was very friendly & patient with our kid. Then Dr. Carla/Karla came in and worked with him. He did very well! I will definitely recommend this location for my friends and family. read more

My daughter had her first treatments today with Jenny, Mariana, & Morgan- they were all so friendly! Doctor Karla is the best dentist she connects with all the children ( my daughter is super shy) and she did great today. She came out super happy with her goodie bag Definitely recommend Lollipop dental read more

Booked an appointment for my soon to be 3 year old daughter. No dental insurance for her yet. Went in for a checkup, cleaning, and x rays. My daughter had zero cavities, no xrays or cleaning were done to her only fluoride on her teeth. Since the Dr put the fluoride on her teeth (which i think was not necessary) they were able to charge me $149 instead of $59 or whatever because the fluoride counts as a cleaning I was told over the phone after I called billing after her appointment. I feel like we were totally taken advantage of and we will not be bringing our daughter back. I honestly feel like calling my credit card company and filing a dispute. read more

Dr. Karla has been taking care of our 4 kids since they were babies and they all love her. They care to hire great people and the front desk service ( Morgan ) was awesome helping us rescheduling appointments and making our kids come out of there like if they left Disneyland ( lol ) I'm not exaggerating . read more

Lollipop Dental - Orthodontists Near Me - Cerritos, California

We're new to the area and had a hard time finding a dentist that we could trust. Luckily, we found Lollipop Dental and couldn't be more at ease. Parking is plentiful and the front entrance is fully accessible. When you first walk in, the waiting area is super clean and welcoming. Everyone is super friendly while Morgan, Jennie and Nicole made us feel extra special! My daughter's appointment went great as she had no cavities and the doctor reassured us that everything was great. Thank you Lollipop dental for the great care! read more

Lollipop Dental - Big screen tv for the kids! - Orthodontists Near Me - Cerritos, California

Been coming here for around 2 years and it's the best dentist around for kids. My kids love it and everyone is so nice and patient, never pressuring them if they're not ready Morgan read more

After looking for a pediatric dentist for a long time's we finally decided to try Lollipop Dental at the recommendation of a friend. There are few things I always look for at a dentist, timeliness and care being the 2 most important - a clean and modern space is welcomed too. Prior to the appointment, I was asked to fill out patient and insurance information online. I also could've done this through their app. We took our 2 boys to Lollipop today and was promptly greeted by Morgan. The check in process was easy and smooth - you can also check in on their app. My son was called quickly called in after. We didn't wait for long and they were very timely. The space is clean and modern, and inviting especially for kids. There's space next to the patient chair for parents to sit with their kids. The dental assistant and dentist were friendly and concise with their explanation of the treatment plan. They were also warm and knew how to talk to kids. They put our kids at ease. We'll definitely back and plan to continue with the boys' treatment plan here. Glad we tried this place. read more

My kids have been coming here for four years now and have always had the best experience. Everyone who works here, from the front desk staff, to the hygienists, to the dentist are super friendly, warm, and caring. When dealing with billing staff - they explain things in a way that is easy to understand and makes sense. When the hygienists and dentist talk to the kids they are always respectful and talk through the process before doing anything, which I love. The kids feel comfortable and in control. This is a great dentist office with great staff who take wonderful care of their patients! I always recommend them. read more

Morgan and Vanessa were super! Very patient and informative. The office is always clean and my kids actually look forward to going. It's for the goodies but hey it gets them in without a fight :) Highly recommended! read more

Exceptional staff and service at Lollipop Dental. Always a great experience. Morgan at the front desk and Dr. Karla are amazing! Dr. Karla is always putting my mind at ease with any dental concerns for my toddler and offers good advice. Everything is so high tech here. I also love that we're always leaving here with goodies- toothbrush, toothpaste, balloon, lollipop, toy rubber ducks, stickers, etc. read more

Lovely place and very friendly atmosphere here Awesome people like Stephanie and Morgan read more

Lollipop Dental - Dental place - Orthodontists Near Me - Cerritos, California

I took my son to this dental office about a month ago because he had a painful bump on his gum. During the checkup, they told me they couldn't do anything right away because he had an infection caused by a spacer that needed to be removed. I understood and agreed to their plan. They gave me the soonest available appointment, which was about a month later, after he completed a round of antibiotics. Today, April 28th, I took time off work to bring him in for his follow-up appointment, expecting them to finally start the necessary treatment. When we got there, they told me they couldn't do any work because his nose was "too stuffy," even though he is not sick. This made no sense to me, especially considering they were able to do a cleaning during his first visit without any issue. It's extremely frustrating -- I'm taking time off work, my son still hasn't received the care he needs, and it feels like they're just making excuses. This experience has been terrible. I will definitely be taking my son to a different dental office, and based on my experience, I would not recommend this place to anyone. read more

Love Dr Karla and her TEAM. My 6yr old loves to go to his appointments and they have so much patience with my 3yr old. Lollipop Dental is the best. read more