I contacted this business on Tuesday Aug. 15th to get a quote for park bench plaques. What he…read moredelivered to me was a piece of art. My wife began to cry because she was so moved by how beautiful the engraved plaques are. Not only were they beautiful, he produced them within 24 hours and it was so affordable. Every other business I spoke with said it would take them about (3) days. Thanks so much Jeff, you are an artist at your craft!!!

I drove an hour to get here and it was well worth the trip. This is a fantastic, well-stocked…read morehockey shop. Customer service was absolutely superb. Dave spent a ton of time finding the right skate for me, and I'm very happy with the purchase. I'll definitely be back.

Amazing knowledge and customer service! We had no idea what to get when walking in and the owner…read moreheld our hand (figuratively) and led us to everything we needed. He also saved us a lot of money but guiding us away from things we didn't need or less expensive options because both our kids are just starting to play hockey. This is the kind of service and knowledge we just would not get at a big chain store or online. Wish all stores had this kind of expertise and service!

Great people and great service. Had alterations ready when they promised, at a reasonable price.read more

Awesome personality and quality of work is top notch. work done on a timely manner. Very neat and…read moreclean shop.

I went back to Mr. Shop for a second custom suit in November 2024 and the custom suit experience…read morethe second time around was as great as the first time! Both of the suit that I ordered from Mr. Shop get so many compliments when I wear them. I also bought shirts and pants during that visit and was impressed with the quality of those items.

The quality and customer service they provide is top notch in central New York. I've had custom…read moretailors in Boston and NYC and they can compete and provide the exact same level of quality options. The owner is pure class as well. If you want high quality custom suits or off the shelf options check them out. Let me know if you can find better as I have not!!

Always very professional and very quick about service I highly recommend them 100%. I've been…read morecoming to them the last 3 years and every time it's consistent!

Been working with Diane and Nick for at least a decade now. It doesn't get better than this. You…read morewalk in and they know your name. They ask how your event went and how you are doing. They do excellent work at outstanding prices. Customer service is not dead! Every job I've ever sent their way has always looked professional and completed on time. Buy and support local - especially nice hard-working folks such as these. PS: I'm from Syracuse - not sure why it says CA??

10/10 phenomenal service and craftsmanship. Highly recommend. This is the man you are looking for…read more A Syracuse gem!

Tom is an excellent tailor and craftsmen. Very pleased with work completed January 2025. Timely…read moreand professional service, Ty. Ron Kelly Syracuse NY

This business is closed after 33 years. There is a sign on the door. All orders needed to be picked…read moreup 12/23/25.

Was not open on Wednesday after making the trip into Syracuse- told she was at a funeral but don't…read morebother coming back because she was retiring and not taking in any work. Less than pleasant.

Can't rate her work but customer service was basically nonexistent. Phone etiquette was not great…read more Then I show up for my appointment and although the sign said open come in, the door was locked. She had a ring doorbell which seemed to not be working. Knocked several times and called and got no answer. Waited 10 minutes after appointment time and nothing. Going to take my dress elsewhere, she clearly doesn't respect people's time.

Excellent workmanship I'm very pleased will definitely go back my shirt looks amazingread more