I recently sought a watch crystal replacement, with an initial timeframe of 4 to 6 weeks. Upon…read moreinquiry in the seventh week, I was informed of delays attributed to the watch repair specialist. In the eighth week, with no revised estimate provided, I requested the return of my watch. This request was met with a dismissive response, suggesting that watch repair is a "dying art" and that the crystal, though ordered, had no definitive arrival date beyond "soon." Furthermore, I was charged $50 for an estimate, despite my initial visit being for a direct crystal replacement. This resulted in a total charge of $75 for what I perceive as a lack of service and an unprofessional demeanor. I would advise against engaging with this establishment due to their unsatisfactory service.

Fantastic store very helpful friendly and willing to get you the best possible price! Full of…read morebeautiful and classy pieces with a few of those one of a kind over the top pieces as well. The owner Bob has a great personality, a caring disposition and is very knowledgeable man! The only place I will ever go for my jewelry needs and I highly recommend to anyone who asks! Thank you

In 2011 a young friend was receiving his Eagle Scout badge, and I had been asked to participate in…read morethe ceremony. It seemed appropriate to present the scout with a plaque, so I set out to find a local shop to engrave a brass plate. The prices exceeded anything I was expecting, so I took to the internet and found Halex Awards. Their prices were almost half of any I could find near my home in Northern Virginia. Over the past 13 years, I have ordered a total of 19 brass plates from Halex Awards for use on military, scouting, and personal awards. In every instance, they have provided excellent and prompt service. In 2011, I made a mistake on an order, AND even after confirming it via email follow-up, David replaced the plate at no additional cost . . . he even shipped it (again) for free. Finally, in 2016, I decided to conduct another pricing comparison just to be sure I was paying a reasonable amount. I can attest that Halex Award's pricing is ABSOLUTELY the lowest I've been able to find. Reasonable cost, EXCELLENT service, provided promptly, and an end-product that is simply fantastic . . . what more can one ask?

They did a fast and great job with a small plaque with a taped back to add to my grandfather's…read morecasket flag case. I had to add a line last minute and they did it free of charge. Thank you for helping us in honoring our family's patriarch!

Very accommodating and do terrific work. Very passionate to get the job done right or they will…read moremake it right.

I just have to come right out and say, you will not find a better engraver in all of the Syracuse…read morearea. The prices are beyond fair and the quality of work is impeccable. We had to recently get a memorial plaque made for a service and at first had all of it done on a wood base with a gold plate. It looked fantastic! Our family ended up changing their minds and wanted a stone plaque instead. After adventuring all over Syracuse to find a small square piece of marble, we came back here. I was really worried that he wouldn't take our piece or that it would be to hard to do on marble. He had no issue at all and charged the same price as the other day. What impressed me even more so, was that he was able to use his tool to etch in a Chinese name in addition to all of the other stuff we had written. Here is the kicker...the price was out of this world. There was no "per word" nonsense here. The guy charged us the same for both pieces and one had Chinese writing on it. I won't quote the price, but I promise you that not only with your jaw drop at how fair it is, you will love the product when he is done!

I needed champagne glasses engraved somewhat last minute. I contacted Specialty Trophy & Awards and…read morethey were incredibly understanding & accommodating! The owner even sent me several proofs and happily made all the changes I requested. I felt horrible asking for changes (she did exactly what I had asked for, it turned out I didn't like what I asked for), but she kept telling me that it's too important of an occasion, they HAD to be perfect! That was very comforting! She even worked on them, sending me proofs well after hours! The next day they were closed, but she took them to her other business and let me pick them up there. Did I mention ACCOMMODATING??? The price was way lower than I expected for such quality work and amazing service. I am thankful and grateful!

The people here were inconsiderate and unprofessional. They tried to explain their inappropriate…read morebehavior and terrible customer service on being overwhelmed with the busy season. There is no excuse for their level of rudeness. I will never go here again.

I had the pleasure of working with them and I must say, their impeccable craftsmanship left me in…read moreawe. They are truly gifted at what they do and their attention to detail is remarkable.

From the owner: In house, laser engraving, impact etching, and sandblasting of monuments and headstones. great…read moreselection of in stock materials and ability to source if not in stock.

Alex was super responsive and attentive to detail. I needed a watch engraved for a gift with a…read moreshort time available and they did a beautiful job . They reviewed my vision , did a mock up and sent proofs for review in less Than a day. I couldn't be happier with their work. Thank you Alex!

Discovered Monroe Laser Engraving online when searching for an engraver to customize a birthday…read moregift. Was a little reluctant to deal with a place that I had to mail the item to, as opposed to a local business where I could drop off and pick the item up. I am so glad that didn't stop me from using Monroe. I dealt with the owner Alex, who answered all my questions promptly, whether an e-mail or phone call. His estimate for my job was more then fair, so I mailed off the item. The item was returned to me promptly. I could not be happier with the results. I highly recommend Monroe Laser engraving to any fellow yelper in need of any engraving work. Thanks Alex!