I have worked with Solomon and his team on several projects over the last several months. They are very responsive and we had been well pleased with their work. They worked with me on developing our logo and remained very patient as I changed designs and colors many times. They created our website design, business cards, and expo banners, among other items. We will continue to use them for any graphical design content we need. read more

I worked with Logo Orbit for over a year and paid several thousand dollars for website, marketing, packaging, and influencer services. I never received the packaging or influencer support, and the website generated no sales--my only sales came from local word of mouth. Logo Orbit created a refund schedule themselves, but failed to meet every promised date. I have still not received the full refund owed. This is not a trustworthy company, and I would not recommend them under any circumstances. read more

Horrible. It feels like AI. I should have known. I should have listened to my gut. My friend taught me how to use Canva and I came up with a logo I liked in a couple hours. Unfortunately, they're not giving me a refund after weeks wasted. They're NOT helpful at all. read more

Thanks for the help! I needed the help with my website and they helped me the best they could! Satisfied and recommend

Horrible company to work with They suck they will promise you everything and then when it comes down to start a task oh this isnt part of the deal even thought the sorry fuck sales person said all j clue yoj eill be happy walking the trough the park whistling yeah fucking right. Im a plumber and if I did work like them I wiukd have to shut down read more

I paid $500 for this company to build me a crm and no results I have also paid more money yo help with leads still no results and have not talked to anyone! read more

These guys are a bunch of scammers you pay them for a domain and then they wanna charge you every month to two months and then they own your domain and you can't get away from them. Horrible company, horrible practices. read more

This company is trash. I had them design me a logo, and I didn't like anything they created. My son designed one online, and I emailed Victor, my son's designs, and asked if they could refine it, but it returned worse. I wanted a refund, and they denied it, even though they said it was a 100% refund. He was selling them their services. The second issue is that my GMB was suspended. I contacted Victor with Logo worthless orbits and asked if he could try working on GMB to get it resuspended. Some guy called who didn't know anything about the situation, and I had to give him all the suggestions on how to fix the issue. He was just agreeing with me. I got my GMB approved on my cause; I had to change some of my services and upload my new business license. This company did absolutely nothing for me. They didn't do everything for me. I asked for a refund, and they said NO!! read more

0 horrible - Check BBB rating before doing work with these guys. I think Robert's friends wrote these reviews. Robert was horrible to work with, horribly inefficient. Always a problem . . . family emergency, sick, blah, blah, blah. We asked for a new PM, he was just as bad. Would NEVER EVER work with these guys. We had logo, packaging and web projects with LO, the web project would take months to finish at the rate we were progressing. We had to move on. We have a dispute with our CC company. LO's money back satisfaction gurantee is a joke . . .it doesn't exist except in the BS that you are fed in order to sell there lame service. read more

Wished I'd read the other reviews before giving them any money. They literally copied and pasted the pictures and verbiage from my website into their "new website template" and called it my new website. Couldn't have taken someone 10 minutes to complete. Took them 2 weeks to change the font and add color to the logo I provided them. This is a complete scam! These idiots don't have a clue what they're doing! read more

HORRIBLE, HORRIBLE, HORRIBLE!!!! They push you to buy things and when you upgrade, they DO NOT come through. I paid for a website and less than 30 days I received NOTHING.. BUT I am being charged. Reached out to Sam (who only texts) and they said they can not give me my money back! I sent an email asking for a refund and I heard NOTHING... I am seeking legal advice now since I paid for something and received 0.. DO NOT waste your time with this company!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Everything was pretty good at the beginning a year ago. Very basic website was produced and I signed off on it due to time. Acceptable. Fast forward 1year and my site goes down. I was busy and would handle it later. Later comes by way of phone call from them stating I owed them $1000.00+/-. Phone tag continues for a few more days, maybe a week and finally we get on the phone together and I went looking for proof. I found it and sent it to them. I had to prove that I paid them, ridiculous. thinking we are moving forward and we are done, I am told it will take a couple of days for the billing team to research to make sure I do not owe and have in fact paid. 3 -4 days later, I speak with billing since my contact is ghosting me. I am told we are fine. I receive an email stating the page will be back online in 48hrs. This was Fri at 3p cst and they close at 8p. Tues I call, I am told it will be back on by tonight. Wed I call, I am told it will take and additional 48hrs to go live to the public. I have been spending hours trying to cancel my service since they have not honored my hosting or timelines. As of writing I was promised a refund but have yet to receive that in writing. I honestly do not think they will refund me voluntarily due the games they have been playing on the phone. read more

My sister just opened her small business and they were suppose to deliver a quality website, in which she would be able to access as well. I'm not a web designer but I've done it before and I was asking her to let me make a few edit/changes, granted they've been paid, and she has no access to edit her own website. This is crazy to me, I'm hoping we can rectify this on Monday during business hours cause we are dealing with our father who is really ill and this should never be an issue for someone who is about to have their grand opening . read more

To be honest, everything could be improved. I was fully prepared to move ahead with the company and yet started to receive message after message after message in less than 24 hours and then when I did not move forward and pay fast enough they became threatening and rude. (I was just trying to confirm to myself which package to go with ). I wouldn't touch this company at this point even if someone paid me. Happy to share some of the text messages as they are shocking . read more

I would give 0 Stars if I could. This company is a complete scam, do not believe them when they say that they will provide you with a refund. Since we started working with them they have constantly tried to upsell very aggressively when we have told them countless times that we only need the logo and not a web design. Our project manager said he was not a sales person but that was also a lie when in a 24 hour span tried to sell us on multiple different products that we did not need nor way and did not take no for an answer. We did not like our designs and asked for revisions. When we requested a refund they said we demanded revisions and were rude on the phone call, when I tried to talk with them further their customer service rep asked sarcastically if I was even on the call in the first place.... This company is complete trash, I would stray far far far away from them. read more

Date of Transaction: Friday, July 7th, nearing business hours toward 5:00. Amount: $1291 The business was to provide the creation of Facebook, Instagram, and Linked-in, and manage 3 weekly posts a week on social media platforms for a year, so 52 weeks. Dispute: Over the weekend I researched the company's website and they had no such package that was sold to me, and the closest service was SEO package. I created the social media sites myself that day while informing the company I wanted a full refund. Not only do they not work on weekends, and no work was performed, and they offer a money-back service guarantee', I was emailed Monday to talk about the cancellation, and at 6:50 pm the agent told me they had begun work, which copy and paste into a PowerPoint of something I wrote up already. Nobody contacted me after requesting me to call, and work was performed 5 minutes of work for a YEAR in an attempt to take my money; the initial refund was NEVER reported, which I found out closer to 07.20.23 The business said my bank fraud department should resolve the department, but if I dropped the charges I would be refunded in 17-19 days which is insane, and now it's been 22 working days and 30 business days, where I am ignored multiple times a week. Advertising issues: The package sold doesn't even exist on the company's website. My card was charged after I requested no services be performed on 07/09/23, and subsequently ignored and charged on 07/20/23, turning into a two-month battle for $1291.00 It's been exactly 60 days from 07/09/23-09/07/23 from my original request of $1291.00, and no sign of a refund in sight. Because I closed the investigation with the bank based on Logo Orb telling me I'd get my friend, reopening, and having that case successful is not a positive outcome. I keep being told by my project manager my refund is being processed, his lies don't match those of the finance department, and I canceled all services a little over 24 hours after ordering, This has taken so much of my time, and they've taken my money. read more

See all

I contacted this company to create a logo for my new business. I paid $99 online and once I did so, the screen said I would receive an email confirmation with instructions on requesting the logo. I never received the email so I contacted the company via email and phone. No response. Two days later I emailed again. Some representative from the company texted me (strange) with a form I had to fill out in order to request the logo. I said since I couldn't reach them, I used another company and now had my logo. They kept insisting that I fill out the form and if I didn't like the logos, then they would refund me. I continued to request to refund and then the representative stopped texting and I am unable to reach anyone at the company again. I have reported them to the Better Business Bureau. I just wish to have my $99 refunded. read more

Logo Orbit - End of text exchange with representative - Web Design Near Me - New York, New York

Scammers. Nothing is as promised. Sales people will continue to try to upsell and "design work" was shoddy and quick, offered nothing of value. When I asked for a refund, they claimed that I didn't meet the requirements for a refund. read more

This was a terrible experience! Run as fast as you can. I was charged $138.00 and another $99.00 and ended up with basic logos I probably could have done myself. Their 24 hours is "24 working hours" and their 4 logos for $99 is really 4 "logo concepts"- not four logos for $99.00. Don't trust them with anything they say. They have wasted an entire week of my life for what should have been a 24-48 hour turnaround. Now I'm back at square one! read more

I have had an excellent experience with LOGO ORBIT. My project manager has been very attentive and genuinely seems to have my success in mind. He has many years of business marketing experience, which is very helpful. He can be quite persuasive, but all gor good reason. My project is almost done. My only regret is that I WISH I had started with this team prior to starting 9n my own. There is something to say about one stop shop. Thank you, Sam, you are the BEST!. read more

Found out after several weeks and several hundred dollars spent that they cannot provide the files to migrate a website to a different host. They charge x3 the amount to host. So, I had to start all over again and have a different company design and publish. I had to pay extra for a rush job because I was launching my business. The logo is decent, but I never received the vector files only the JPEG and PNG. Total waste of money. read more

Lucas did a great job on our logo! He was very professional and very patient to work with. He did a great job on all our revisions. Thanks Lucas! read more

I have delt with this company for almost 3 years or more still have no published website and several samples of an untested application with is what I contracted for. After, I paid for the site and design I was constantly asked to upsell for anime video and updates for servers which I purchased, when I requested a revision of my content images all I got was constant upsell for mistakes that were not my fault. Logo Orbit has sent me 32 revisions that I did not approve to be published I have talked to seven different reps from this company who keep acting as if Im not being cooperative. I have a reason to be unhappy I paid for website and app and I have neither one, think its time for a refund. They operate under different companies. GOT SCAMMED Every time I talked with them they wanted extra money for something extra. Time for a refund... read more

Always upselling, blaming issues on the accounting department, never completing any deadlines, how they are allowed to rip off people and advertise on google is disgusting, BEWARE of the VALUE it wont last and personally I think it a 2-3 person operation, floating names of non existent, people under 3 different companies. TOTAL SCAMMERS, read more

I can't even give these guys a part of a star but it forces to at least have 1 to do a review. They promised such amazing service and would do everything and more than I had at SquareSpace but then after having my site down for a month they still can't get email to work, have no way to do postage calculations for my sales, and just keep making promises they can't keep. I finally forced them, with threat of legal action, to put my site back on SquareSpace and now I have to take them to court to try to get my money back because they say they spent too much time working on this to give it back. These guys are SO unprofessional and obviously can't do what they say, I WOULD NEVER RECOMMEND THEM!!! read more

Attempted to get a logo designed. Very poor quality, slow turnaround, does not adhere to requested revisions even after multiple requests. Company ignored initial request for refund and then only gave partial refund. Do not recommend. read more

This is truly the most unethical, dishonest and horrible company I have worked with as a small business owner. I purchased a logo with business card design, which came with all file types. They began to repeatedly try to upsell to me. I refused, politely at first, and then they became horrifically unprofessionally harassing. I LITERALLY REFUSED THEIR UPSELLING ATTEMPTS SEVEN TIMES. Then the contact person said I could only get a .jpeg format when I had paid for all file types for the logo. I give this company zero stars because NO MEANS NO and they refuse to listen. I will never use their sub par product and highly recommended steering as far away from these unprofessional fools as possible. I also contracted a different designer and am using their logo because I never want to have anything to do with Logo Orbit again. And they haven't refunded my money as of yet. Worst company ever and I reallly wish I had checked the other horrible Yelp reviews on them prior to purchasing. Please heed our warnings - these folks are bad news and I'm filing with the state of Ny. read more

They provide you with a computer-generated design. Not an artist designed. When asking for changes, they don't listen to what you're asking for. All they want to do is upsell you on other products. I have asked multiple times please focus on the task at hand as you cannot provide me the results on what I paid for, and you keep calling me and texting me about further services. The gentleman has a strong accent and probably not even in the US. It's been almost a month now and it take 2-3 business days to receive the edits when the package that I bought has a 24 hour turn around. Weekends and Holidays are not included in the waiting period. It's been almost a month and still have not provided what I asked for. We give up as they are still trying to sell us on other products, and we can't even get a logo design that makes since. Will never use them again. read more

Don't waste your time or money. They have some really nice looking logos on their portfolio, but once you pay they come back to you with some amateur hour designs. I could honestly do better, and have using some of the AI generated logo tools out there. They'll offer to make as many edits as you want, and they are all still awful. I ultimately launched a logo design contest on designcrowd for 1/3 of the price, and had at least 50 options that were better than the very best concept from logo orbit. read more

I have been waiting since early December 2021 to receive a redo business card and Polo shirt. Every time I inquire about my items I get excuses regarding Covid and waiting on tracking id. I would highly suggest, never using this company. read more

DO NOT HIRE THEM! They are FRAUDS First of all, I wish I had checked Yelp before I blindly paid for a website and logo design. These people are absolutely 100% scammers. They supposedly give you a project manager who you will be directly working with. The project manager then takes notes and tells you they will have the mock site up and ready in 2 days, and when they do, NOTHING is done. Just your business name. Basically what they do is they string you along until it's long enough where you can't get a refund or open a claim at your bank. It has been 1 year and 5 complaints, and no website. Each time I complained they would plead with me to give them one more chance, then nothing gets done. I'm so upset. However, it is my fault for not doing my research. DO NOT GIVE YOUR MONEY TO THESE PEOPLE! I don't even think they are in New York like they claim. For sure not from the states. read more

Second time I've been here great service friendly people patios excellent and our servers name was Reagan that you had thought she had been in the business for a couple years and it was her third day highly recommend it! read more

Logo Orbit - Menu - Web Design Near Me - New York, New York

zero star. no response after taking my money. promise of 24 hour deliver time... 10 days later and unanswered emails prompted me to dispute credit card charges. hopefully you find someone else for these services. I found someone else but am waiting for my money to be returned so I can pay them. other reviews on BBB confirm my same story read more

Giant disappointment- I canceled working on a logo due it being computer generated Clipart, I did get my money back. I had already committed to a website design- Robert is nice, but do they really even have designers...I'm so frustrated and disappointed readyto call it quits and take a loss on the $895.00. I'm not one for writing reviews but really an unhappy client. read more

Terrible policies regarding minor revisions. Final product was practically identical to our first logo. They changed only the color. Would not recommend them to anyone! read more

In the beginning I was very impressed with their level of communication and commitment in regards to my project. Though I felt it was a bit of overcommunication and annoyance in the beginning, I would prefer that over not being able to reach anyone when thing are at their worse. They have already had to refund me quite a bit of money once for horrible customer service and messing up something that was repeatedly outlined correctly for them. Jack begged me to stay and we worked out a deal but I informed him that if anything else of this magnitude occurs, then we are out. Well something else occurred and I was told that per their legal team they did nothing wrong and at this time no refund would be granted. The same things I had been complaining about immediately started coming through as I am demanding a refund. Now, this is the last straw. They made my site live and the amount of errors on it, no taxes being charged, my own personal information along with other business information that was for their notes only and not for everyone to see ended up posted live for everyone to see. They did not check with me prior to going live on a Friday night, then there was no communication from anyone during the weekend. I called and texted everyone I could and tried their online chat and came up with nothing. I spent all of my Saturday learning how to work the back end and how to implement the necessary functions and delete stuff that shouldn't be there. By later the same night, the site said bandwidth limit exceeded. Now, I am paying these guys to host and maintain my site 24/7 but yet its been down for 12 hours and nothing has been done and no communication made. This is the worse business experience of my life and I would not recommend this company to anyone. I can't operate like this. Not only am I spending money, I losing money, and time...and time is money! read more

I signed up for jpgs etc with a design. Repeatedly tried to upsell me and then when it was done they just sent me a picture on the bottom of a long email chain. I had to ask 4-5 times for the jpg and somehow I look like the person being difficult. Done with these guys they help me up by a week. When I asked for the jpg the response would be "it's already been sent." read more

Amazing service! To be fully transparent, I've never worked with anyone before to create a logo. With that said, Sam was amazing the way he walked me through the process and explained everything to me. He was extremely accommodating to every little change I wanted. The end result was beyond my expectations and really makes me look and feel professional. I love my logo and can't wait to receive my business cards. I definitely will be coming back when I'm ready to create a website. Thank you LogoOrbit! read more

I would give this company negative starts if I could. This company is sketchy, they claim they're great at everything. However, they DONT listen to your requests no matter how much you explain it to them in the most simple terms. They do NOT know how to properly construct a sentence - and claim they're experts. Our guys name was "Robert Jones" and had a very unrealistic looking human as their picture. Then we spoke on the phone, 100% not a Robert Jones - super vanilla white male name. He clearly had an Indian accent. Which isn't a problem, but why lie?! We asked his real name & he said "Max". Yeah, ok. SKETCHY!! Don't waste your money or time with these plebs!! read more

This is not an actual company. This is a SCAM. Do not give them any of your money. I believe that they have a fake address in NY but actually operate in some other country as scammers. They have been at this for a while. They took $2000 from me for website design. They took another 400$ for logo design. The logo design was horrendously amateur and the files were not fit to size. I had all of the money returned to me via reversing all the transactions thanks to my lawyer. I am a physician and needed help with these things in order to start my clinic. All I am trying to do his help people and these fraudulent, incompetent, evil group of idiots are doing the exact opposite. These people are evil and I truly believe that bad karma will come their way for all the bad they put out into the world. I have learned from my mistake as a new business owner, part of the process I guess. I AM WRITING THIS TO HELP ANYONE CONTEMPLATING WORKING WITH THEM DO NOT FALL FOR THEIR SCAM. read more