I was a bit underwhelmed by this hotel. We were so excited because they have "family rooms" in…read morewhich you can choose the number of children you have and they place the beds all together in one room. This was the greatest thing about the hotel and it was VERY CLEAN. The parking is a nightmare, tiny little courtyard, it took us about 40 maneuvers to park our V Klasse. The reception also shuts down and then there is absolutely no one to help you. No one to buzz you into the courtyard, should your spouse have the only set of keys. There was also no one to help us when one of the children got sick in the room. There is a phone next to the (empty) front desk that supposedly connects to the Irish Pub next door but it took 30 minutes for anyone to answer that. Even then, the man didn't know where clean towels or sheets were and was not much help. The Irish Pub next door is also full of incredibly loud, singing drunk men every night and didn't leave much for peaceful sleep. The breakfast was good but I won't be staying here again.

Best location!! Walking distance to everything. Conveniently located on market square, minutes to…read morekey photo spots, museums, churches, cafes and shopping. Comfortable and spacious rooms (we were upgraded to a Jr suite) with a nice buffet breakfast to start the day. Booking, reservation confirmation and check-in/out were smooth and price point here was affordable. I would definitely choose to stay here again on future visits.

Friendly staff and centrally located make this hotel nice . Elevators which are unusual in Europe…read more. Large clean rooms and smiling staff make it pleasant Garage attached for a fee but great parking in it but small cars needed as tight entrance . They have ruins to see on lower level so be sure to ask. Bar and restraint there but local bars close and food close .

good vibes! they had a beer tasting which was fun and it was mostly clean, good location as well.read more

3 1/2 stars. Bumped it up for the incredibly nice staff. Not to forget one of them was quite…read morecute... ;) Spent two nights in Bruges, and while the staff was pleasant, the hostel felt...run-down. For one thing, the rooms were in a separate building from the lobby/bar. Wifi only worked in the lobby/bar, which I didn't like so much, but can't be helped. Rooms were a tight squeeze between bunks. Also had a really funky smell, as I assume that it's a mixture of poor circulation and everyone's B.O. Not very pleasant. Drinks and 5€ pizza deal weren't bad, though, and breakfast was free (even though it was just bread and cereal, nothing else). Location wasn't too far from the center of town, although you'll still have to walk 10 to 15 minutes. Still, visit Bruges- you won't be disappointed.

We stayed at the Novotel Centrum at the beginning of May. I, nor no one in my family have ever…read morestayed at a Novotel property prior. In the US, I travel approximately 50-70 nights a year for both work and personal trips, largely at Marriott and Hilton properties. I have never experienced a hotel so family friendly. We were surprised throughout our entire stay from checkin, where they offered our kids a welcome gift to the room design to the library located adjacent to the restaurant. Our kids loved being at the hotel and it made the rest of our trip, staying in non Novotel properties, much less comfortable. 1. Staff friendliness: We spent 3 weeks traveling through Europe in 6 different hotels, including a short stay at Disney. The hotel staff was exceptional. 2. Room: We stayed in a family room for 4. The kids beds were adjacent to the window (they have safety mechanisms in place). They loved looking out at the pool and seeing the city from the 3rd floor where you could see homes and church steeples. Magical view. This is the only hotel where a stool was provided under the sink. Someone could use it for sitting, but our kids (3 and 5 years) could stand while brushing their teeth. For parents, you know what a big deal this is. The family room bed was great. Couch by day and bed + trundle bed at night. Both beds were cozy and our girls loved them. 3. Breakfast: If you are on the fence as to whether to purchase the room with breakfast, go with the breakfast. There were so many options for all ages: coffee machines, juice bar, yogurt bar, fresh breads, chocolate crossaints, muffins, eggs, meats, ... With young children, starting the day with a meal that you just show up for - no wait- where everyone is happy was a perfect start to everyday in Brugge. 4. Library/Kids Area: Our kids loved this area stocked with books for adults and children. They felt very independent, as we finished our coffee they would go on their own across the room to this area meeting other children from different countries. 5. Proximity to Koningin Astridpark: Our kids loved this park and everyday we visited at some point. There is a grocery adjacent and a great Pattiserie (Schaeverbeke) less than a block away where we picked up sandwiches. 6. Proximity to the Central station: We arrived via the train and took a quick Bolt to the hotel (less than $15). 7. Grocery store nextdoor. This was super helpful for snack /fruit purchasing daily. We loved the Novotel. We look forward to returning to Brugge and will definitely book Novotel for future European travel.

Great place to stay in Brugge! Wonderful, clean and very nice staff, definitely highly recommendread more

Centrally located historic hotel off the main square in Bruges. It shows in charm and age and is…read moreunder renovation and updating with their current new owner, who is taking great pride in no only customer service (a true rare find in this area) but also to make sure the hotel is done proper Pros: the absolute best experience was the new owner, he was friendly, warm, welcoming, grab breakfast for us which was complementary. The room was nice and quaint with antique furniture marrying beautifully with an updated bathroom, bed and linens. There's (with then2 large rooms) and outdoor Terrance which will also be updated in the next couple of months, although we enjoyed it just the same. Meh, stairs and very narrow, not the hotels fault, I blame the damn Belgians and their tiny old feet lol Overall I do recommend this place, it will be undergoing renovations until about November but it's amazingly priced, a caring prideful owner, and well located

LOCATION, LOCATION, LOCATION!! Visiting Ghent which you have to do if you are in Belgium along…read morewith Brugge of course you must stay here as it's right on the Square! It isn't the fanciest hotel out there but it serves the purpose with simple, clean, accommodations. We weren't planning to stay but we're having so much fun we couldn't leave so ended up booking it.

decent hotel in the mid range…read more I have been in a few Novotels in the past, its not the nicest I have been but it would rank average with the others. Ok for a stay of a few days. ideally situated in the center of Gent, surrounded by old churches and buildings. reachable by tram in 10minutes form the Gent StP train station. Hotel has free wifi in the rooms (2013) I didn't use the breakfast so I can't comment on it. The room was clean, but had no bathtub. It featured a double door, damping the noise from other guests on the floor. The queen-bed was not delux but ok. They also have a nice outside pool, unfortunately it was already too cold to use it, but I could see that being nice during summer time. Staff was friendly.

Do you have friends in Brugge you can stay with and will help you on your vacation? This place…read morefeels just like that ! We stayed here and felt just like we were staying with Friends. Super service in a historic building from around the 1500's that has been updated with modern accommodations (key cards, flat screen TV) but still maintains the rustic traditional feeling. Breakfast was included and was a great assortment of breads, fresh fruit, meats, cheese and they offered cooked eggs as well. Great start to a busy day getting this nice breakfast in their dining area. Location is also a major plus since it's about a block and a half to the public parking and a equal distance to the Markt. I have stayed at a few places in Brugge but this is definitely going to be my "go to stay" whenever I visit.

If ever you have the oportunity to visit the wonderful city of Brugge, Belgium you must stay here…read more It is the best Bed & Breakfast ever. It is run by a Daughter & Mother who will make you feel like family. The rooms are spacious, clean and comfortable. It is very close to the Square, restaurants, shopping and more. They make a breakfast that you order to your liking and it is delicious. The rooms are warm, cozy & inviting.