Tony did an awesome job getting information and files off two laptops for me. The price was more…read morethan reasonable and he was very friendly.

I have used this company several times and they are outstanding. Knowledgeable, efficient,…read morereasonably priced and patient with someone tech challenged like me. I highly recommend them!

He sold me something that was not apart of his inventory and said it was his neighbors daughters pc…read moreand couldn't let me switch back to the mini pc I bought after he let me upgrade to the pc he sold me. I don't appreciate this at all! I will be taking him to small claims when funds become available

Paul is very friendly and knowledgeable and he has a good variety of refurbished laptops and…read moredesktops in every price range. I have personally bought many computers from him for myself, family, and friends.

I needed my Apple Watch repaired. He didn't even examined it. He simply advised me to take it home…read moreand throw it out!

I became concerned that my entire iMac hard drive had a number of files missing after I realized…read morethat my Carbonite subscription was mistakenly not renewed about 8 months ago, and I could not find many of my very important business files. I called up Blutusk and they asked me to come in and they could look the situation over immediately. I did and they were considerate and kind and thorough in helping me identify why I could not locate my 'missing' files and then proceeded to coach me on what I needed to do so I could back up my own files on a daily basis and keep them all together on my own hard thumb drive. Thank you Blutusk. You got my business for life! Mark in South Buffalo

Jason and team were easy to work with, knowledgeable, professional, and helped my son build the…read morehigh end gaming pc of his dreams. I highly recommend PC Plug!

They helped me when I was in a bind two days before Christmas and had amazing customer service. I…read moreneeded case fans and cpu cooler parts for my brother's PC and was all out of options and they were recommended by a friend. They went above and beyond for it being so close to the holiday with amazing prices on used parts. If you need any repairs or parts for a good price make sure to check them out.

Had my screen and battery replaced. It took 1.25hrs. Was really disappointed that they replaced my…read morescreen with a substandard screen. The resolution and color gradients were horrible. The worst part of the deal is; is that the technicians knew that the screens sucked from previous complaints. They advised me that it was the only iPhone 7 screen they had left and that's why they installed it. Anyway to make my rant longer they agreed to replace my screen with a better quality screen once they are in stock which is fine except for the fact that I have to take time out of my busy day to do it. Communication is key in all service based businesses. Could have saved everyone time and money, honext time. So, I went back this morning to have the screen replaced as previously stated and everything went great. They made good on their promise and then some. They replaced my screen and threw in a complimentary screen protector and discounted my previous bill. Accordingly, I'm updating my stars to 4.5 as the overall experience was very professional and fast. At the end of the day I will use their services in the future; any business can have an imperfect day as long as they implement real time corrections to the customer as was done here.

I brought my iPhone here thinking the charge port was broken. These guys could've told me I needed…read morea $200 repair and I would've believed them. The kind gentleman who helped me out said this would be the fastest fix of the day. After I rolled my eyes he ended up cleaning a cotton ball sized amount of lint out of my phone. I had to give them a 5 star Yelp review for saving me the insane amount of money I would've spent on a new phone and fixing it in front of my eyes. I have family who have brought iPads and phones here for screen replacements. They have your device back within hours. Fantastic service.

Wow! I use to come here with my dad to pick up our desktop tower when it needed fixing. I dropped…read moreoff my laptop today so I could have more room added to it. The guy I spoke to was really knowledgeable about what I wanted done. I feel like my laptop is in good hands and will be better than I expected.

The person I spoke to was professional and knowledgeable, he was able to repair my older printer…read morewhich I use for work on a daily basis. It functions far better now than when I brought it in and I am very happy that I did not have to invest in another all-in-one printer. Very fair pricing. Thank you...

They had what I was looking for which was a pc, then the person taking care of me insisted that it…read morecomes with a free membership and I was like okay cool. Then he said that id had to pay $50 for it and the $50 will turn into a store credit! So it was misleading and I denied it. He went back and forth with me about 5 times of me saying no with other employees standing at the register next to him. Thankfully I worked in collections to be able to reject and not feel pressured into the sale but most people dont have that experience in which I can only imagine how forced they may feel into getting a yearly subscription! Definitely not cool to be a push over after someone says no especially after they explain when you ask why not! Hopefully this pc is good!

My son bought me dash cams for my car and recommended me to go to Best Buy first installation. He…read morehad his dine in Virginia. I looked for a Best Buy that has this service and found this one. I booked an appointment online, followed the instructions on the emails that were sent to me. I arrived about 15 minutes before my appointment time, parked at the Mobile Installation parking spot, checked in at the Geek Squad office. The tech asked fir the cameras and said it would be about 1.5 hours. I got a call just about the time. It was all completed. Very good experience.

I have had my computers built here for the past 4 years now. I run an insurance agency and all my…read moredesktops are from Ray. Ray is an old school businessman with new school knowledge and I like that. He is reasonable and will not over charge you. He has been in business for over 30yrs so he obviously is doing something right haha. Don't be wary, Ray is a normal human being like you and I. JOHN T if your reading this I can guarantee the owner recommended you sue him because you have no case. Just saying... I will keep going Ray because he is honest, reasonable, and dependable. Its quite simple for me. I do not need to sign anything and get any nonsense papers up front because I trust Ray. BE WARY! HAHA right John T...

BE WARY!! You will hand over your property and will not sign any type of paperwork whatsoever. No…read morelabor fee, diagnosis fee, flat service fee, taxes, or any charges are explained or given. They will charge what they feel like and will NOT give you your property without paying their random charge in FULL. The owner ACTUALLY recommended I sue him! He had the audacity to comment, "What do you think this is? A welfare office?! Honestly, the worst experience I've had in years. Their outdated website cleverly does not include any prices or said fees. The best part of being a customer at Dualex Office Products / Dualex Technology Services is walking out that door and never coming back. Do yourself a HUGE favor and go somewhere else.

Needed help with my gaming pc it wouldn't turn on they fixed it for me in 5 minutes cool guys 5…read morestars from me

TONY IS EFFICIENT!!!! He educated me on what I needed for my laptop and gave me expert advise! The…read morestore was very organized and the lady on the phone was very friendly and helpful when I called! Tony multi tasking skill is impeccable and gave me quality service in a timely manner of fashion while working on other things while we waited for what I needed was being done! I recommend this place for everything you need to know about computers 10/10 my laptop is running very efficient but with his advise for what im using it for i will be building a pc