New management and ownership It is ridiculous how…read moreabsolutely noone cared enough to even acknowledge a call or email but they will be the first to cover this up and rent to someone else

The management team and maintenance team is awesome. They have met my need for the last two years…read more They have treated me as a tenant with respect. they ground are kept clean and the rules are so everyone can feel safe and comfortable in their homes. The apartments are nice and well kept. I would recommend these apartments to anyone. I relocated to Decatur and could not have picked a better place to live.

Do you think its lawful that a resident is held responsible for paying full rent on time even when…read moreyour apartment is seriously without a doubt effecting your health and safety? How would you feel if you have been with Stones Crossing going on almost 3 years and paid update as of 3/19/26 and you still sat in an apartment infested with mold, cats underneath, broken Dishwasher that you never have even be able to use once. Wood particles crumbling all over your kitchen floor. Would be okay with paying $750 a month and still have to turn on your shower with a hammer and screw driver. Would you be okay with your AC going out multiple times with no resolution for the past almost 3 years. Would you be okay getting up every morning throwing up due to the distress of neglect from Stones Crossing maintenance responsibilities? Would you be okay coughing for 6 months straight and getting an Xray only to learn you have a spot on your lung that was NOT there before living in this apartment ? Would you be okay with the random severe headaches, shortness of breath that sends you to the ER? Would be okay with your vision rapidly changing and seeing double? Would you be okay paying rent still? Would you be okay if you paid your 5 days notice and rent and still get evicted? Would you be okay with your landlord lying right Infront of your face stating that you are not getting evicted but it turns out as 3/19/26,you learn your Landlord is a Lier, a person with no integrity that is only driven by money. Would you be okay paying $881 in lawyer fees? THEIR LAWYER FEES!!!!! Would you take the slap in the face and turn the other cheek or would you stand up for yourself and get loud with facts and seek justice!? After further review my Husband and I have decided to submit our experience here at Stones Crossings along with 87 photoes,5 videos, 4 witness and multiple medical records proving the damage to my physical and mental health. Medical documents. My Husband and I feel that's Stones Crossing has been very wrong and disrespectful and negligent and extremely discriminating towards us with Autism. I say that because Zach and feel that way when the maintenance guy is just looking at us and laughing and they talk to us like dirt. That is how Zach and I feel. Zach and I feel that Jason and Stacey have failed and what they advertise for Stones Crossings. jessyka263@gmail.com to submit your stories and pictures to the news and take legal action just as Zach and I have done.

I have lived here for almost 4 years. Haven't had any severe problems. Between Management and…read moremaintenance I have gotten help as soon as I need it. Today I locked my keys in my car, Jason the manager answered right away. Maintenance was able to get my spare car key for me, they changed my lock and he brought my keys to my work. I haven't lived in any apartments before and gotten that kind of help.

These people really need to get their stories straight, either they do offer a refund…read moreor they don't (apparently don't) if you find a different location because, their waiting list took too long! Do not rent here, if you are a decent hardworking person who appreciates each dollar you make, because these people could care less! Just so long as they get your money, after that, they forget who you are!

This place is good in general for people working in CAT or AMD…read more After i moved in, things were fine. However i have faced 3 problems that the managemnet can improve in first 1)the rent paymnet is very manual. In other words no internet payment. so you need to pay manual check.I had to pay late fees because they claimed they never got my check from the rent drop box. I paid the late fees.They made look like I am lying . 2) after a week moving , my heater used to shutdown and I had no hot water.I called maintenance for 3 consequent times after each time hot water would come and then stop. After complaining, the management says i have wait for a while to heat back up. Aweful response from the management, however i noticed even i wait for a day it wasnt happening. In the end after three times the manitenance visited and repaired. Its fine now. 3) the Internet guy this management refers in their welcome package for Comcast or xfininity, called stan young....turns out he talked a lot and lured me into highest package and said he would get this discount, credit and etc,..nothing happened. $120 first month. I called more than 5 times and left voice mails like 3 times. He finally answers and tells he will fix it in one hour. Boom nothing happens. So why does Mountford management refers such guys in their apartment welcome package.

I lived here for almost 4 years, near work, hospital, supermarket and peaceful. The staff answers…read moreto our request and inquiries in a timely manner and if there are things needed to be fixed, they come immediately. I miss Timbercove!

Great crew to work with! Maintenance is always friendly and knowledgeable. Office staff can always…read moreanswer our questions and gets things done in a timely manor.

Bugs, mice, broken railing, broken light posts. extremely disappointed. Landscaping over grown,…read morebrush, fallen tree limbs all over. Tree with exposed roots and holes, it appears that it can fall at any time. It is time for improvement, There are enough properties that should be maintained daily.

Still icy and slippery as there is a bucket of ice melter by both doors that either gets put down…read moreor it does not. Then the slamming doors all night long and people running up, and down stairs, and the smell of weed all the time when I walk out the door inside and out. The hallways are dirty, there is trash thrown all over outside, its an eyesore, and I still cant have have any visitors over due to the nasty smell of weed and whatever else. Then people speed through the cul du sac like a nascar racetrack and even in the parking lots with no regard to others and its horrible. I get odors of weed, vape, and whatever else coming through my heating vents, and this complex was once nice in the late 90s I cant say that now its gone wayyy downhill and I thought this would be better than were I used to live. Its becoming that or worse. I also pay for a parking spot but the lot is so narrow and needs repaving, and other people continue to park there anyway for the last 4+ years. Then people mess with your car or go through it, as the lighting out here is poor and its not safe to go out at night. I have an older car and it looks like someone has taken a knife to the paint of it and on the rubber of passenger side of the car. I've also had it gone through more than once and there is nothing of value, but still my car freezes when its below zero or extreme cold, so this is really frustrating. I've been with this company for 12+ years and it does not seem like they take care of their complexes like they did before and that's a shame. The office staff is nice, but its a shame that this so called great location is anything but on the inside & outside.... I still have leaves from last fall near my window, numerous trash trash outside my window near the over grown trees, and its an eyesore to bring anyone here to visit in fact I don't... Its an embarrassment

Talked to Sarah on 2 different occasions and she said no application fee and gave me every few down…read moreto the pet deposit ans again said no application fee. After the $200 deposit was pais she then said they needed a $35 app fee. i called her on it and she said miscommunication. She flat out lied

The apartments are old and not updated, there are spots you worry about falling threw the floor…read more The window and sliding glass door allow cold air flow freely into the apartment. There are so many nail pops on the balcony it's not even present to walk out on. Not to mention the fear of it collapsing because it so rickety. The 2nd star is because the maintenance is quick to respond. The manager... trying to talk to her requires having to stop talking constantly because she rudely over talks you with a condescending tone to what she is saying. How can you be condescending when you don't let someone finish talking? I don't know but she has mastered it. There is dog poop everywhere I understand it is not the direct responsibility of the apartments to pick it up but even a little monitoring of people letting the dogs poops just anywhere and not picking it up would go a long way. Other reviews have mentioned unsavory people and drugs shady people all over. I have seen none of that. I have never feared for my safety here. They do things like resurfacing the parking lot and having pest control companies come out with less than 48 hours of notice not allowing for proper time to make arrangements if you have pets and don't want chemicals sprayed all over with them in the apartment. You pay extra for "corporate" apartments which are fully furnished "with everything you need" they say. Maybe if you order take out constantly and don't cook more than Mac and cheese. You also think upgrades apartment not delaminating countertops and dining room chairs chewed up by someone else's dog. The appliances are old than me and the ones that aren't are barebone basic barely operating properly. All and all it's nice they don't restrict full size dogs and the maintenance is prompt. The office staff over sells the property and the manager is rude. I would never recommend anyone renting here.

Do not live here unless you like people up all night long all hours and screaming kids and people…read moreyelling and talking loudly on the phone, all hours without consideration to others. Then the smell of pot lingers in the hallways as well. I stopped having people come visit me when it used to be clean and quiet now its an eyesore. I went to work one morning forget my eyeglasses, came back to get them, and someone was getting HIGH" on the back porch at 10am on a weekday. This complex has gone wayyy downhill its dirty, loud, trashy, and not safe... Ive lived here for years the location is ideal, but its not the same. It seems like they let anyone move in here.....

SO MAD! I've lived here for a year or so now and the washing machines have ruined two pairs of my…read moreexpensive pants, denim. Due to the fact the cold water must be switched with SCALDING HOT WATER. I pulled them out as realized they were damn near boiling this evening. I have spent good money on my clothes then a washer that now depleted the dark color and the shape. By fading and shrinking. Then come to find out ALL WASHERS ARE HOT WATER, you only get cool water if you run the hot water heater out. I've never wanted to scream over laundry but this setting on the washer has just demolished a $55 pair of jeans that I only wore once. !!!! Forget calling a manager. They don't have sympathy what so ever. This building is gross, smells like pot. They put signs up for ppl to avid by but they misspelled the wording and grammar was off. The building had potential the location is great. The people make it this bad!! I'm moving asap. Swartz property needs to clean up the trash! Forget trying to pay rent in a modern way it's cash only or money order in office only. Alternate methods of paying rent would be helpful for all of that have jobs!!! Very useless for a single woman working 50 hours a week.

Great job on our project. Original design of a difficult project…read more I think it is stupid for yep to require 85 characters. Folks don't want to take that much time.

From the owner: Remodeling And Restoration Since 1921…read more JJ Swartz Co is a premiere remodeling company located in Decatur, IL. Celebrating 100 years in your community! Honesty, integrity listening and helping that's how we bring you services that are high-quality and budget-wise. We don't just give you the quality you expect we give you more! We specialize in home remodeling and design to help you create your dream home. Whether it's giving you a detailed estimate, cleaning up at the end of each day or promising you a two-year warranty on all our work, we take pride in our proven job process.Remodeling Services:* Kitchen* Bath* Room Additions* Basements* Handyman Services* Honey Do Projects* Design Build* In house Design Services* Interior/ExteriorRestoration Services:* Fire Damage* Water Damage* 24 Hour Emergency Services* Works with InsuranceFor your Protection:* 2 year warranty on all materials and workmanship* Lead Safe Certification* Insured* Bonded* References availableIs your odd job list