The steering wheel and undercarriage on my Subaru Forester were vibrating and shaking when I drove it on the freeway. I usually take my car to Ramsey Subaru but they couldn't get me in for two weeks. I felt unsafe driving my car so I checked around for a repair shop close to where I work on the east side of town. I was so glad that Logan Automotive was able to get me in two days later. Even before I called to make an appointment, they impressed me with how fast they replied to my message when I inquired about whether they gave shuttle rides to and from my work. I didn't have to wait long before they replied back that they did have a shuttle service if I lived or worked in Des Moines. I dropped off my car in the morning and they gave me a loaner car to drive to work because the owner's daughter wasn't there yet to give me a ride. I was really surprised that they did that for a small shop like theirs. Bruce called me not too long after I dropped my car off and told me what the problem was and how much it would cost. I'm sure it would have cost much more if I had brought it to Ramsey. He fixed my car early in the afternoon and told me it was ready to pick up. When I went to pick up my car, Bruce showed me the broken and rusty part that he replaced. I was impressed by that. He was completely honest and transparent about everything; not to mention super friendly and nice. He also rotated my tires and didn't charge me for it. I asked him about which cars are the best to buy (because I'm so done with my Subaru and this will be my last one) and he said he couldn't tell me that because each brand has good and bad models. He told me if I'm ever looking at cars, I could call him and tell him the year and model and he would tell me if it's worth buying or passing on it. I really liked and appreciated that. I'm so glad I found a repair place close to work that does a great job and doesn't charge dealership prices. It's small and family-owned and they don't treat you like a number. I highly recommend them. read more

It is an excellent shop, only with one big problemIt is an excellent shop, only with one big problem, one of its employees checks the cars to see if he can find anything of value to steal. That happened to my friend. She had a 14-karat gold chain valued at more than $1,000 and she had it in A little pink wallet was on top of the biker's mirror and it was stolen. It is recommended that the owner always check his cameras and install a few., one of its employees checks the cars to see if he can find anything of value to steal. That happened to my friend. She had a 14-karat gold chain valued at more than $1,000 and she had it in A little pink wallet was on top of the biker's mirror and it was stolen. It is recommended that the owner always check his cameras and install a few. read more

Logan Automotive is an auto repair shop that is a RARITY in this world. They are HONEST, they truly CARE about their clients. Bruce goes ABOVE AND BEYOND what every other auto shop I have ever dealt with in my entire life!! I urge you to give Logan Automotive your business if you like open communication and transparency about what your vehicle needs. Thank you Bruce for showing me true customer service still exists!! read more

Outstanding service! Very friendly people, waiting area was very neat and clean, shop also looked very clean and well organized, quick service, easy to work with, very pleased! Will use again, and highly recommend! read more