took my dog there in an emergency situation, he needed stabilized. they were "too busy" help. we…read morehad to drive him 30 more minutes to a medvet and he died 3 minutes before we got there but medvet still tried to resuscitate him for 10 minutes. To top it off the vet office has blocked everyone who posts anything negative. awful. dont support

I would give a zero star if that rating was available. Not only did he not have a clue as to what…read morewas causing my dog's skin issues (I knew as much about the possible causes as he did) but his prices were exorbitant (the office call alone to look at my dog and cat was $60 just for the OC, this didn't include an additional $105 for medication or the skin scraping, which I had already done and told him it was negative which he found out for himself when he did it). In addition to this, he was EXTREMELY RUDE to me. When I called to make the appointment, I asked if they took charge cards. I was told that they do but charge an additional 2% if you don't pay with a check. I meant to take a check with me but forgot so after the exam, I went to pay with my credit card which is Discover. Well, they don't accept Discover Cd. so I offered to pay the cash I had with me ($35) and go to an ATM to get the balance or mail a check the next day. The receptionist went in to tell the vet that I didn't have a check and only had Discover Cd. She returned and sent me in to speak to him where he proceeded to ream me out and tell me he was disgusted with me. He ranted on about how I should know that some businesses don't take Discover (yet his receptionist failed to mention that when she told me over the phone that they do take charge cards). He ranted on until I was in tears. I told him I could mail out a check the next day, but he wasn't happy with that either. I told him I could go to an ATM and withdraw cash to pay and he said they closed in 15 minutes at 6 pm. I did go to an ATM and got the cash balance (I had already paid the $35 I had with me) and returned and paid him in full before 6 pm (they still had two other separate clients in the waiting room waiting to be seen and they were still there at 6:30 before I left their parking lot). There was NO need for him to treat me as he did. It was an honest mistake as I never carry checks with me anymore and I had no idea that they wouldn't take my Discover Cd. He had no right to speak to me in the manner that he did. I will NEVER go back there again for his services and will tell everyone I know of my extremely unpleasant experience there at his practice.

i took my dog into this vet with his butt bleeding! we had gotten into a car wreck hitting black…read moreice! i told the vet that and they said that he should be fine they said the bleeding should stop and sent me back to the hotel. they didn't check his anal gland to see if it had ruptured at allll!!! and my dog bled out in my arms! i watched my best friend die late that night because there were no ubers no lyfts no cops no one would help me get to a med vet. this vet could have saved my dog's life idc how much money i would have had to come out of my own pocket! but they told me he would be fine. this vet does not do everything they can to help animals. my dog could have been saved he had time and you people did nothing to help him!

Absolutely terrible. We rescued a dog from a bad home and wanted her to be thoroughly checked out…read moreand vaccinated. Not only were they rude to my girlfriend (Biracial), but acted okay with me (white), but they also refused to treat the dog because she was "aggressive." By 'aggressive,' they mean the dog didn't like when they touched it's open wound where she's been chewing from stress. That's it. My girlfriend had to restrain the dog because they refused to. The only time the dog reacted was when they were touching the wound. Otherwise the dog stood there calmly (although probably stressed because it's a vet and she's scared). The entire time, the dog had a Baskerville muzzle on that was securely fastened around the mouth, head strap, and collar. I asked them after if they were not trained in restraints and was ensured they were... so why didn't they? If they don't do large breeds, then why accept the appointment? I was told the dog is "out for blood." Upon returning home after speaking with them, the dog in question leaped with excitement and greeted me before returning to her chew bone.... and I'm a new owner that hasn't worked with her at all (my girlfriend has been attempting to train). So now I have an unvaccinated dog with an open wound and no thorough examination to rule out other possible issues. I can't take the dog to a training facility without this. They obviously do not care for this dog or animals like it and would rather condemn them and leave them untreated. Animal neglect. I will never attempt to seek their services again.

I cannot say enough good things about Creature Comforts. Dr. Libby is amazing! She treats every…read moreanimal and family w care and compassion. We have been taking our cats to her for 14 years and don't have one regret. I can say that this vet has helped our beloved cats have great lives! It is hard to write a short review because they have done so much for us and our pets. She is reasonable and understanding in her practice of care and in pricing.

Do not bring your dog here or any other pet. The main doctor told me, while I was in a room with my…read morescreaming crying pet that she was refusing to see me or the dog and would call the police if I did not leave immediately because they gave my appointment away because I went to medvet. I explained to the nurse that I brought the dog to matvet because he was getting worse and I didn't think he could wait till 6 PM to be seen by then. After being cleared by matvet, madvett told me, I can go back to my normal vet so I brought the dog there and they said that my appointment was given away and they could not see him. I said I didn't understand because I did not cancel the appointment. They said that they talked to medvet, and when they knew I went there, they canceled the appointment without talking to me. I told them I want to talk to the doctor the doctor came to me and did not speak to me only yelled and threatened me and said that she would call the police if I did not leave. So I was dumbfounded because i've never been threatened in this way, so I did not say anything, and I got up and walked out. Do not bring your dog here. Not once did I yell or curse or threaten ever. I just said I wanted to talk to the doctor and the doctor threatened me immediately. I've never seen a business run this way. In my 42 years of life, this is unbelievable, and the sad part is, my dog is still suffering and all they could do It's treat me like a criminal.!!! I will be contacting an attorney to see my legal options. And it's contradicting because when I got there and the nurse said that they gave my appointment away. She still brought me back to a room to talk to the doctor I did not ask to be brought to a room. She just said, please come back here to this room with me and said she would get the doctor. All I asked was to speak to the doctor so that shecould see the pain. My dog was in, but it didn't matter.Is when the doctor got there. All she wanted to do was threaten me like a criminal.

Our Felix got sick and ultimately had to be put to sleep. :( I don't want to dwell on the details…read moreof that for obvious reasons. But Dr Fernandez and staff were incredible. Dr F took the time to explain everything to us and took her time with us. We were always able to get quick appointments and be seen quickly when we were worried. Staff was amazing too. They also spent a lot of time explaining everything to us. One girl even spoke to us for 20 mins and gave us resources after hours. They got the paperwork we needed for insurance to us in a timely manner. The visits weren't cheap, but they weren't exorbitant either; I felt they were fair. We will be bringing our other cat children here too when the time is right.

Good Life is the best veterinary practice I've ever been to. My only regret is not have found them,…read moreand Dr. Beck, many years ago! Love them and won't ever go anywhere else.

Sweet people I…read morehelped a stray kitten who was I'll... their compassion was genuine very thorough staff.. animals are treated as tge good souls they are!

This place is, no joke, a scam. I say this as someone who has been taking my cats and dogs to the…read morevet for 15 years. Do NOT go here unless you are certain your pet is actively dying. I could go into the whole story of my experience, but basically we arrived at 2am for an emergency for our cat (she's fine). And by the time we were ready to leave at 4am, they didn't get us checked out until 6am, knowing we had an hour drive home. I felt delirious. And they wanted to charge us an additional $1,200 to just monitor the cat overtime. Which they deemed necessary ( it was not). Couldn't recommend less.

Seriously - thee BEST vet office that I have ever been to. Well - with COVID you are technically…read morenot allowed inside, but seriously - the best vet experience ever. SO - with COVID, the "parents" are not allowed inside with their pet. You call the office once you arrive, a staff member comes out to retrieve your pet, the vet calls you once they have visited with your pet, a staff member calls shortly after for payment of services, and then a staff member brings your pet out afterwards. It's as simple as that. I called Compassionate Care after being referred to them by a friend. My family and I added a Shih-Poo puppy (Molly) to our family a few weeks ago so I wanted to do a wellness visit and make sure that she was up-to-date with her vaccinations. The staff members and vet techs were super friendly (over the phone and when getting Molly and dropping her back off). The vet was even more friendly and super informative. Unfortunately, I do not remember his name - but it was not Dr. Miles. I do not see anyone listed on their webpage except for Dr. Miles. The vet went over EVERYTHING with me that had to do with taking care of and training a puppy. He spent about thirty minutes on the phone with me and I absorbed everything that he had to share. I really enjoyed my time with him. It showed me that he was both compassionate and caring! I also really like the app that Compassionate Care uses to keep you up to date with your appointments. With having a puppy, I think that this is super handy. We have another appointment in two weeks for boosters and I am looking forward to speaking with the staff and vet again. If you have a pet, I would highly recommend Compassionate Care!

They have treated my pup so well and have done a great job explaining and answering my questions.read more

Really wonderful vet and staff. Smart, caring and helpful people there for your pet from the…read moreroutine to the most difficult visit. Despite being very busy, they always do their best to help in a difficult situation. I feel very fortunate that Allen Pet Clinic is here!

Dr. Allen is a great veterinarian! Calm and helpful, he helped me with our asthmatic kitty.read more