I ordered a shirt and was sent the wrong shirt. When I tried to get the order resent Shellie…read morerefused to send it without proof which I did send. She was adamant and rude stating she never received my documentation. I wound up having to pay to return "the proof". To date I have recieved neither the correct order nor a refund. There is no information on the website on how/where to rerturn merchandise either.

Michele and her staff are fantastic! They make sure you have the right products for the price…read more HIGHLY recommend.

Do not go to this store in Monroeville! There we only 4 employees working, I asked all four a…read morequestion regarding yarns, no one knew anything about yarns or could answer my question! It's a fabric and craft store with plenty of yarns! How can you be hired and get trained in all or most departments and not know anything about yarns? Disappointed. So I went to Michael's and found someone who was very knowledgeable and helpful.

Here's a reason to visit JoAnn: Custom Framing. If you can think it up - they can make it happen…read more- just be sure to wait for the ever important %off coupon and hold out for at least 40%. You'll end up with a high quality, unique piece of art. Gardening? Some great pottery and garden bling. Curtains? If you can hem, you can make your own - lovely fabrics! Upholstery? I'm a novice and have completed some great DIY projects a-la Joann! Crafty? Me, not so much, but there is a large selection for those scrap bookers, quilters, beaders etc. Staff can be a touch surly, but maybe because I'm a pretty rank amateur and can ask some pretty dumb questions... Just be sure you wait for the coupon!

Over the last seven months I have had dealings with Eric, Erin, Beth, and Chrissy. 100%…read moresatisfaction on all orders. Everyone has gone above and beyond. Continual communication, great customer support, and today they went above and beyond. So I wouldn't have to make more than one trip out of state for delivery of orders, chrissy came in when they were closed to meet me bright and early, on Saturday no less. We will continue to do business with them for a long time to come!

If you are looking for custom orders...stay away from this place. I have not had just one bad…read moreexperience from this place. I always try to support local business but in the future I will be taking mine elsewhere. First experience with them, asked them to design tank tops for a charity run. Never even heard a peep back after the lady told me I would receive an email within 72 hours for design approval. Now my son is playing on a basketball team where uniforms were ordered oct 28th and here we are almost 2 months later and no uniform. Yet, they were paid. When called to complain passed the buck and continued to tell me it wasn't their fault. Never once apologized for this or offered any discount on order placed or future order. The man I spoke with was rude and talked over me the entire time. When uniforms were ordered, the team was never told about a back order. Now another team has received their full uniform and ours has not. I get told I can call another company and complain. I think not. It's your supplier...you handle it. I dealt with you not them. My son is disappointed that he won't have a uniform until probably half the basketball season is over. I'm disappointed that there are still companies out there that have no regard for customer service and take no ownership of problems.

Good store. Very helpful and friendly staff. Good deals especially with email coupons. Wide…read moreselection for the artist in you. Stay creative! Be back soon!

From the owner: Everything to Create Anything. Our expansive craft assortments include the most popular art…read moresupplies, fabric, canvases, yarn, knitting & crochet supplies, frames, floral, scrapbook materials, beads, jewelry kits, Cricuts, craft machines, and more. Party plan with ease, Michaels offers balloon inflation, party decorations, gift packaging, favors, tableware and seasonal occasion decor. All your party supplies in one place. Visit our Monroeville branch today and unleash your creativity.

I put together a youth soccer team for a charity event. I reached out to Antonio and he got me…read moreshirts ordered, designed and printed on very short notice. The price was great too. I'll be using them from today forward!

My husband and I ordered sweatshirts for our business. Antonio was wonderful to work with! His…read moreprices were reasonable and his turnaround time was fast. Our sweatshirts turned out great! We couldn't be more pleased!