I ordered a shirt and was sent the wrong shirt. When I tried to get the order resent Shellie…read morerefused to send it without proof which I did send. She was adamant and rude stating she never received my documentation. I wound up having to pay to return "the proof". To date I have recieved neither the correct order nor a refund. There is no information on the website on how/where to rerturn merchandise either.

Michele and her staff are fantastic! They make sure you have the right products for the price…read more HIGHLY recommend.

Wow is this the same company based back on the East coast!? Well Travis my designer did a great job…read more$39.99 is a little pricey but satisfied with my son's custom gift.

Awful company with awful customer service…read more I ordered 4 shirts from their website, one simple image in the middle of a white shirt. I order 2 mediums, 1 large, and 1 XL for me and my friends. When I got the order, they did not scale up the image to reflect the shirt size. I contacted customer support immediately, and they told me that I need to re-order the shirts, and leave a note for them to upscale the image size to match the shirt size. I asked if this information/instruction was found anywhere on their website, and they told me it is not and it should just be assumed that I should have to do that. Excuse me? This is the first time I have ever ordered a custom shirt, so how am I supposed to know that a company that prints custom shirts all day every day needs special instructions to scale up an image to match the size of a shirt??? The customer service rep simply said "sorry" and offered me a whole 10% refund on my $120 order. Ridiculous. If you need a custom shirt made... avoid this place at all costs!!!

I put together a youth soccer team for a charity event. I reached out to Antonio and he got me…read moreshirts ordered, designed and printed on very short notice. The price was great too. I'll be using them from today forward!

My husband and I ordered sweatshirts for our business. Antonio was wonderful to work with! His…read moreprices were reasonable and his turnaround time was fast. Our sweatshirts turned out great! We couldn't be more pleased!

I have been using Embroidery from the heart for years and I can't say enough about Teresa! Honestly…read more, the work she does is great. I've had many gifts done and I've been happy with everything! I love things monogrammed and this is my go to place!

Terrible customer service! I placed an order 4 months ago and never received my items. When I…read morecalled no one returned my call. After calling back several times I was told there was nothing she could do and I needed to take my issue up with the school. Please shop elsewhere.