I am very satisfied with the service that I received at Carolina Upholstery. I contacted the…read morebusiness via Yelp and promptly received a reply providing overview of rates and an offer to make an appointment. I took.some of the furniture with me to be assessed. I will say the cost was very expensive (to me), but this is not a gripe considering I have never had upholstery done before. Justin (owner) was very nice during the consultation and straightforward. He showed me the fabric samples , explained the price ranges and allowed me to select what I wanted without attempting the least bit of sway towards fabric that were not within my $$ range. I felt very at ease during the selection process. There is a wide variety of fabrics to choose from, but if you have a price range/fabric type it can be easily narrowed down. Thankfully, it did not take me long to decide on what I wanted. A deposit is required to make the appointment for service (after the consultation). There was a wait period of approximately 6 weeks from my consult to drop the furniture (1 accent chair + 4 dining) off for service due to there being no appointments available, which was no issue for me. He estimated that he would have my furniture 1-2 weeks. One week later all of my pieces were ready and looking gorgeous! My large accent chair had some slight instability with one of the legs which Justin had noticed during the consultation. He had planned to repair without extra charge. However, within a few days of having the chair he called and told me that the instability wasn't quite what he'd expected and that it would be $45 additional to repair. I asked him if he was 100% certain this would resolve it and he answered honestly, telling me that he was only 5% certain. I definitely appreciated his honesty and declined to have that part repaired. All of the pieces that I had upholstered were secondhand pieces to me. Therefore I do not know the original monetary values. However, getting this makeover for the pieces has added value & done a lot for the aesthetics of my home. I'm very glad that I did it. If I ever decide to get anything reupholstered again or know of anyone seeking this type of service I would undoubtedly use again/recommend Carolina Upholstery.

Justin did an amazing job fixing a seam separation in my seat! Super friendly, fast and…read moreprofessional. Also extremely reasonable Price! Thanks Justin

Addition to original review upon edit: He is not being…read morecompletely honest. See posted photo of our actual communications. Saying I am incorrect is not the truth. SEE PHOTOS. Original review: I did not ultimately choose to take my business to this company. The good: the speed with how quickly they responded to my inquiry and answered questions I had. The bad: my inquiry was made 2/2/19, the same day an ad/coupon ran in the Charlotte Observer that offered free labor expiring in January. Although we were only 2 days into February, and the ad ran in February, they would not honor the coupon. Charlotte Observer messed up, but I feel they should have honored for a potential customer who inquired on the day that the coupon ran and was only 2 days beyond their planned expiration date. Didn't give me the warm and fuzzies. I chose New Life Upholstery for my project. You can find my review of them on their page.

Reupholstery Charlotte is the best. They really care about quality and customer service. I…read morerecommend this company100%!

Top quality furniture is sold here! I have visited this place a couple times browsing for furniture…read morefor a new home, and the staff, especially Scott, always great you with a warm smile and a friendly hello. They have some truly amazing pieces of furniture here, and can custom build or upholster just about anything you can think of. My wife and I ended up purchasing some beautiful dining room chairs at a great price, and are now using Cowbridge to look for other pieces for our house as well. Just fyi, this place will ruin you for any other furniture store; you'll never be able to go back to any of the chains without comparing them to Cowbridge and their level of craftsmanship and quality. I just wish my bank account would allow me to get all my furniture here!

Incredible customer service!! Unbelievable quality! I like to say my home is sponsored by Cowbridge…read moreFurniture because nearly every piece is from here! They can custom build, find what you're looking for, reupholster, and so much more!! I was even able to get my patio set from them. The owners are some of the kindest, most down to earth people who go above and beyond for everyone. You've got to check them out!!

I can't recommend them highly enough. Eva, the owner, is VERY ethical and really goes out of her…read moreway to help you out as a client. The same goes for Debra. These people work very hard. They have very good prices for amazing fabric!!! I'm so happy to be supporting this business. I wish I could work with them. Plus, as a bonus, it is a woman owned business.

Excellent assortment of fabrics. Even real leather ! Very friendly and helpful staff. Wish the…read moreprices were lower.

Fos did a great job repairing my 1960's walnut sideboard. The top was severely damaged by movers…read moreand it is good as new. Very grateful that they were able to save this valuable piece. Their prices are reasonable ($500) and they work with a delivery company that was able to pick up and drop off the furniture (8' wide x 2' deep x 3' high) for only $100 each way. Highly recommended. I hope I don't have to use them again for repairs, but if I do I will be very happy to call them.

I recently bought a refinished mid century modern dresser from Fos Restoration and am very happy…read morewith it. The proprietors are both very friendly, knowledgeable, and down to earth. They took the time to discuss what I was looking for and show me available pieces, including ones in the back which were yet to be refinished/repaired. The showroom is small and there is not a ton of inventory but it is constantly changing as pieces come and go. If there's something you want that they don't have, they will take note and let you know if something like it comes available. The next time I'm in the market for furniture I will definitely pay them another visit.

I had my grandparents' 1920s sofa reupholstered - my mother had it for 25 years and her upholsterer…read morerecovered it twice and said it was excellent quality. I was able to arrange it all by text, got my fabric, had it picked up, got notified of the invoice and paid it two weeks later - then crickets. I kept trying to contact the business for weeks with no response until I posted on their Facebook page and their former social media manager contacted me to say the owner had died! She was able to give me contact info for the family and the owner's daughter very kindly arranged delivery. Very sad. I appreciated that the family were so helpful during their time of loss.

Chair cushions re-upholstered,they were fast and the price was very good…read more The workmanship was unbelievable!!!! The finished products is perfect!!!!

Great service and reasonable price on reupholstering 4 dining room chairs. Wonderful communicationread more

Renee and her team recovered our dining room chairs and made new bar stool cushions for us. She…read morewas so easy to work with and did a great job. We would definitely use them again.

Highly recommend! They reupholstered 2 club chairs for me. Their upholstery work is top notch -…read morereally impressive workmanship with attention to detail. (I selected velvet with a pattern as my reupholstery fabric and Noe was intentional about discussing the direction of the pattern, velvet characteristics, etc...something not even on my radar yet speaks to his level of expertise and customer service.) Communication is prompt, clear and thorough with updates as needed. Pricing is competitive. Pickup and delivery services are available.

Moe is terrific. Great workmanship in a timely manner. I highly recommend Atlas Nava Upholstery!read more

We've been purchasing all our furniture from them for years, just recently ordered a new bedroom…read moresuite for our guest room. Yes, you can probably find furniture for cheaper somewhere else but you get what you pay for. Gibson Brothers is Quality at a fair price, the reason we keep coming back. All the gentlemen are friendly, very helpful and not pushy. I recommend.

The folks there are so nice and helpful! So glad we decided to check out the store. Wonderful…read moreassistance and customer service. We are so pleased with the chairs delivered today. Special order without any headaches. Big box stores can't hold a candle to Gibson! Don't miss shopping there.